Recover a account
My account is locked my password is not working and customer service is no help to recover a account I can’t verify my account due to a old number I have and all that customer service can do is say I can’t help you until you verify your account and I should have updated my account information. This is the worse customer service I ever had I am very disappointed with AOL. Customer service should be top priority and it’s not they are useless. How am I to verify my account if I can’t get on and change my information?? No one can help me on AOL ends. It’s ridiculous!! There needs to be a better system to be able if a customer is in a jam to help get on account to change the information for a customer with verifying account. Thank you
Shannon Harper
shared this idea
As much as I would like to help you directly, for security concerns, we do not handle account-related information through this forum. Please contact our AOL Customer Support team at 1-800-300-5017. Thank you!
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Joan Eckert
commented
Won’t unload email to sign in