Two step verification does not include email as the 2nd step
Two step verification should include email as an option for the 2nd step.
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Linda Vachon
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Hi there, we are sorry to hear that! We'd like to further investigate this, can you message us directly on X at @AOLSupportHelp or on Facebook on our AOL Customer Care page? In case you do not have a social media account, please contact us at help.aol.com Thank you!