Fix the new update for the iPad
New update doesn’t work on iPad. And have turned iPad off and restarted. Does work on iPhone. Noticed that this happens often with the updates, poorly tested.
ALAN F GODFREY
shared this idea
Hi there, we are sorry to hear that! We'd like to further investigate this, can you message us directly on X at @AOLSupportHelp or on Facebook on our AOL Customer Care page? In case you do not have a social media account, please contact us at help.aol.com Thank you!
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DAVID WALKER
commented
Intermittent service - often slow to load, sometimes fails to load: list of messages show but poor access to text.
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Mark Hafen
commented
Even before the most recent update, AOL freezes up on my iPad (iOS 17.7.5), if it even loads. News items (Home) won’t refresh for a day at a time. Emails as well, and even if they load, I can’t see previews. Hope you can fix this.
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EDWARD BROOKS
commented
Have lost all emails
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DAVID HAMANN
commented
This problem started occurring after the latest app update on February 23 2025. The app works on IPhone without any problem, but works only slightly on IPad 16.7.10 Please go back to the previous version until you correct the bugs.