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How can we improve the AOL app?

← AOL Super App for iOS
'When I click the AOL app from phone Home Screen don’t take me to AOL news, rather take me direct to mail. Default News is inefficient step' has been merged into this idea

Allow setting to default to inbox when opening app

I use AOL app primarily for mail. Until a few days ago, the app opened directly to my inbox. Now it suddenly opens to the Home tab, and I can’t find any way to set it to my preference.

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JOSH GOLDBERG shared this idea  ·   ·  Report…  ·  Admin →
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  • . . commented  ·   ·  Report

    This should be standard. Can’t understand why it’s not.

  • . . commented  ·   ·  Report

    When clicking the AOL app from the home screen, the default setting brings us to AOL news. This is an extra and wasted step. When clicking the AOL app from the home screen, it should directly take me to my mail.
    Not the default setting, which brings me to AOL news section, where I then need to click the bottom left button to then take me to my mail.
    I’d venture to say that 100% of AOL users’ main reason for using AOL, is email - not AOL news.

    Please change this so that we can more efficiently do the thing that we use AOL for in the first place, email.

  • CHRISTOPHER KARLUK commented  ·   ·  Report

    God, yes. I’m trying to avoid the news as much as possible for my own mental health.

  • David B. commented  ·   ·  Report

    I already have an AOL email inbox on my cell, so why are you not using that inbox?? It has been quite some time since I’ve received any email in that inbox. I’m not used to having to search for my emails. You should be making this easier, not harder. Thank you.

  • sheena Beech commented  ·   ·  Report

    Revert back to opening on ‘Mail’ and not ‘News’ please!!

  • LINDA SMITH commented  ·   ·  Report

    It is ridiculous that the AOL app does not open to the Inbox. I have an elderly person who cannot understand why he cannot find his email. The phone told him he has mail.

    Might be because AOL news is in his face. The entire world has unfairly pushed technology on the elderly expecting them to join in what I have deemed "the treasure hunt". The elderly DO NOT understand that the 'powers that be' have decided their email has to be searched for, ie, tap the AOL app on the home screen, search the next screen for the Inbox icon and then tap on that to find their email.

  • David Fuhrwerk commented  ·   ·  Report

    i have the same issue.....what can be done to change this to open directly to emails!

  • MARGARET SKINNER commented  ·   ·  Report

    As a paying customer since aol started I want the ability to not see the biased news.

  • Keith Wesley commented  ·   ·  Report

    Like so many others, I don’t want to open my app and see news! I don’t even watch the news anymore!

  • TINA BENNETT commented  ·   ·  Report

    I have noticed in the last few weeks that instead of allowing us to click on Mail as we used to, we are automatically taken to your news. Since this is an ejection year, your decision to do this is obvious. And I’m not the only one annoyed as the moment I typed in my feedback, other complaints came up. I’m sure that most of us ignore your news anyway because we receive ours from any direct but AOL. Just give me my mail, and should I decide to look at your “news” I will but please reflect my intelligence and those of others and quit spreading your “need”, which I’m sure you’ll immediately change back to email first after November.

  • KELVIN LEVERONI commented  ·   ·  Report

    Keep your [annoying and boring] political feed separate and allow those of us read our email without the news headlines.

  • Anna Sapte commented  ·   ·  Report

    Please make the default front screen “Mail” and not “News”. This is an email app.

  • kaye jones commented  ·   ·  Report

    So…how much feedback do you actually need to gather? This has been going on for a LONG time and feedback is plentiful that users want to OPEN TO OUR INBOX! What’s it going to take for you to listen and fix this?????

  • Mike Dalton commented  ·   ·  Report

    This is ridiculous! I need to see my e-mail 1st. I cannot get past a Home page that pops up. Fix this

  • PHILLIP GREEN commented  ·   ·  Report

    I have just deleted the AOL app, I can only access my AOL email as a bookmark in my browser... sorry I miss the news and all the other good AOL stuff but I didn't want a front page newspaper with my email buried beneath.. I read The Times.... Probably will start to drift away from this OLD email account.

  • Jayne Rooney commented  ·   ·  Report

    I do NOT want the news just my email!
    You can spoil a persons whole day by your news feed.
    I will go close my account if it’s not changed back.

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