Fix the attachments issue
Attachments don’t open anymore on my phones. I have to use the native iPhone app. I was on an iPhone 16 running ios18 and upgraded to iOS 26 and still won’t open. Just got the iPhone 17 on iOS 26 and still doesn’t work. Why?
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Randall Holbrook
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Hi there, we are sorry to hear that! We'd like to further investigate this, can you message us directly on X at @AOLSupportHelp or on Facebook on our AOL Customer Care page? In case you do not have a social media account, please contact us at help.aol.com Thank you!