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AOL App for iOS


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166 results found

  1. Glitchy Notification Badge

    The app badge would keep saying I have 1 unopened new email or say I have multiple new email. When I check it says the inbox is empty or it wouldn’t load any email and say there are no new email. Please fix.

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    Responded  ·  Product Support responded

    Sorry to hear about your experience. Please try the following actions: uninstall the app, restart your mobile device and reinstall the app. Keep us posted if you encounter any other issues.

  2. Rdoar latency issue

    iPhone 10, latest iOS version, latest aol app; aol “not permitted” in iPhone settings, so as not to appear under “mail” icon on iPhone main page.

    Issue: when aol. App is closed, any email received will cause iPhone to “ping”, and number in red bubble will appear in aol. Icon to signify receipt of mail; on main iPhone page, image of e-mail will briefly appear, and if I touch that image, I will be taken to mail in ‘new mail’ box in aol. App.

    However, if i am on main page, and aol. Closed, and I receive e-mail, iPhone will…

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    Responded  ·  Product Support responded

    Sorry to hear about your experience. Please try the following actions: uninstall the app, restart your mobile device and reinstall the app. Keep us posted if you encounter any other issues.

    Thank you!

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    Responded  ·  Product Support responded

    I have a couple of troubleshooting steps for you that should resolve this issue:

    1. If you’re signed in, tap the Settings icon, tap Manage Accounts, then tap Edit, tap Remove
    2. Restart your mobile device
    3. Uninstall and reinstall the app with the latest version
    4. Lastly, switch the internet connection from WiFi to mobile data

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  6. Forwarding mail

    How do I send and forward e-mails from my mobile device!

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    Responded  ·  Product Support responded

    Hi,
    To manage your account info, simply go to myaccount.aol.com and sign in with your account.
    If you need further assistance, please reach out to our team at 1-800-300-5017.

  8. First initial attempt doesn’t let me see my mail

    First initial attempt doesn’t let me see my mail.
    To remedy the issue I hard close out the app EVERY first attempt, which usually fixes the issue.

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    I have a couple of troubleshooting steps for you that should resolve this issue:

    1. If you’re signed in, tap the Settings icon, tap Manage Accounts, then tap Edit, tap Remove
    2. Restart your mobile device
    3. Uninstall and reinstall the app with the latest version
    4. Lastly, switch the internet connection from WiFi to mobile data

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    Responded  ·  Product Support responded

    Hi,

    The AOL app is available for iOS devices running iOS 9.3 or higher.

    Thank you!

  10. Stability, where it works ALL the time, versus unexpected halts/reloads

    Please check for stability. AOL Mail and NEWS now exhibits frequent unexpected reloads.

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    Responded  ·  Product Support responded

    I have a couple of troubleshooting steps for you that should resolve this issue:

    1. If you’re signed in, tap the Settings icon, tap Manage Accounts, then tap Edit, tap Remove
    2. Restart your mobile device
    3. Uninstall and reinstall the app with the latest version
    4. Lastly, switch the internet connection from WiFi to mobile data or vice-versa

  11. Duplicate Sent Emails in Draft

    Every time I send an email it duplicates another in sits in draft. What is going on?

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    Responded  ·  Product Support responded

    I have a couple of troubleshooting steps for you that should resolve this issue:

    1. If you’re signed in, tap the Settings icon, tap Manage Accounts, then tap Edit, tap Remove
    2. Restart your mobile device
    3. Uninstall and reinstall the app with the latest version
    4. Lastly, switch the internet connection from WiFi to mobile data

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  13. *******@aol.com

    Cannot delete unused folders.

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    2 comments  ·  Mail  ·  Admin →
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    Responded  ·  Product Support responded

    The feature about editing folders is not available using the AOL App. In order to manage your folders, please access mail.aol.com from a desktop computer.

  14. Where the &$%# is “mail”?

    How about a tab called “Login” or “Mail” where you can actually check aol email? What happened???

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  15. Logging in

    This is to something that was posted on logging in on 5/7/19. I have tried deleting the AOL app and reinstalled it. I have tried backing up my phone and deleting and resetting my phone and I still can’t set up AOL mail. Every time I go into the app it states something went wrong try again later. I have deleted and reinstalled everything. Thanks

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    Responded  ·  Product Support responded

    Are you able to log in by going to mail.aol.com using an external browser? If yes, please try switching the internet connection from WiFi to cellular data or vice-versa.

  16. How can I delete more than 1 email at a time? Or empty folders?

    I can’t find any way to get rid of my 4000 emails except one at a time. Then hoe do you get rid of deleted emails?

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    Responded  ·  Product Support responded

    Here is how to delete multiple emails:

    1. Tap the Mail icon in the AOL app.

    2. Tap the folder your message is in.

    3. Tap the box next to the messages you want deleted.

    4. Alternatively, tap Select All after selecting the first message.

    5. Tap the Delete icon at the top of the screen.

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    Responded  ·  Product Support responded

    I have a couple of troubleshooting steps for you that should resolve this issue:

    1. Restart your mobile device
    2. Uninstall and reinstall the app with the latest version
    3. Lastly, switch the internet connection from WiFi to mobile data

    After you’ve performed these steps, should you still encounter this issue, please reach out to your printer manufacturer.

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  19. Screen not responding to touch

    Page loads. I can see my emails but I can’t scroll down to see more not can I open an email or swipe left to delete

    Ad banner is also frozen.

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    Responded  ·  Product Support responded

    I have a couple of troubleshooting steps for you that should resolve this issue:

    1. If you’re signed in, tap the Settings icon, tap Manage Accounts, then tap Edit, tap Remove
    2. Restart your mobile device
    3. Uninstall and reinstall the app with the latest version
    4. Lastly, switch the internet connection from WiFi to mobile data

  20. My AOL notes are gone how do I get them back?

    I had to re-install my AOL mail cause when I phone updates it quits working, my notes disappeared, how do I get them back? This is a disaster!

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    Responded  ·  Product Support responded

    Sorry to hear that. In order to resolve this issue, please go to the phone’s Settings – Accounts & Passwords – Tap on your AOL account – Toggle Notes (Green).

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