AOL App for iOS
Aol App
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Tell us how we can improve your AOL App experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.
168 results found
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Can’t forward links from mail to social media
I recently lost the ability to click on “Share on Facebook” links from my emails. The links don’t react when touched.
I have a couple of troubleshooting steps for you that should resolve this issue:
1. If you’re signed in, tap the Settings icon, tap Manage Accounts, then tap Edit, tap Remove
2. Restart your mobile device
3. Uninstall and reinstall the app with the latest version
4. Lastly, switch the internet connection from WiFi to mobile data -
Can’t log on now
App no longer works w broadband
I have a couple of troubleshooting steps for you that should resolve this issue:
1. If you’re signed in, tap the Settings icon, tap Manage Accounts, then tap Edit, tap Remove
2. Restart your mobile device
3. Uninstall and reinstall the app with the latest version
4. Lastly, switch the internet connection from WiFi to mobile data -
Print function improvement needed
I tried to print an email. So I selected the info and then selected print.
Your response was no printer found.
Then it tried to air print and found my daughter's house printer, not my HP print app printer.
Can you make your app let me select from my wifi based printers and network printers instead of telling me my five different printers are not found.Hello there, please make sure your HP printer is connected to the same wireless network that your mobile phone is using.
Additionally you can check if the printer is setup properly, by trying to access it from another device on your network.
Thank you.
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Confusion
I cannot figure out how to delete some things from my contact list and I’ve searched and been round and round and can’t even find a way to email you but this. All I see is the contact list but no way to edit. You say 9.3 app is needed but the highest number at the App Store is 5. Something ????????????
To manage your contacts list, you will have to access your account from a desktop computer.
Also, the 9.3 version is for the iOS operating system and 5.5.1 is for the AOL App version. -
Merge email
You’ve forced me to use the app. I hate it. It’s not a matter of getting used to it either. I want old and new emails together by date received. Also with all you add, news and **** the viewing area is too small. I’m soon leaving AOL. I guess that’s what you want. I’m glad I’m not paying for it!
Please follow the steps below in order to change your Inbox Style. Please note that in order to perform these changes you will have to go to mail.aol.com using a desktop computer.
1. Go to your AOL Mail inbox.
2. Click Options | Mail Settings.
3. Click the General tab, if not already there.
4. Next to “Inbox Style,” select Use Unified Inbox style
5. Click Save Settings.In case you’re not sure how to do this, here’s the help article: https://help.aol.com/articles/how-do-i-switch-to-the-unified-inbox-view
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Swiping
Put flag option back with swiping left
That feature is still available. If you are having trouble using this feature a quick uninstall and reinstall of the AOL App should fix your issue.
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How do I make mail go to the iPad mail folder?
I have been with AOL for years and thanks. There are two. Things with this app that I don’t care for.
How can I make new mail show up on the iPad dashboard? Having to go to the aol mail button is a pain.
How can I make the mail automatically open expanded to full screen? The added steps are a pain.
Thanks
Den
Thank you for your feedback about the features of the AOL App. We’re always interested in opportunities to improve our products and services, so we appreciate when our users take the time to share with us. We will make sure that this gets to the appropriate team for review.
In order to move apps around press and hold on one app until they all start to jump around. You can then drag and drop icons around the home screen, move them to the dock, or drag them over to another page.
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Suporte
Estou com problemas para usar o plicativo no meu celular Apple sempre funcionou bem mas da última vez que troquei a senha está com problema
Please go to mail.aol.com from a desktop computer and try to log in with your account. If you can access your it, then go to the AOL app, remove your account, restart your device, then add the account again.
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