requesting for a password reset and i do not have an alternate email my active phone number is ******
i cannot log nto aol it tells me my password is nvalid i do not have an alternate email account my active cell number is *****
Anonymous
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As much as I would like to help you directly, for security concerns, we do not handle account information through this forum since it’s a public forum. This is going to take one of our agents to verify your account. They can be reached by contacting our AOL Customer Support team at 1-800-827-6364 Monday through Friday between 8 AM to 1 AM ET, and Saturday between 8 AM and 10 PM ET.
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Anonymous
commented
I CANNOT CHANGE MY PASSWORD, EVERY TIME I SELECT RESET PASSWORD IT SENDS ME BACK TO THE HOME SCREEN. I DON'T WANT THE HOME SCREEN I WANT MY PASSWORD CHANGED SO THAT I CAN CHANGE MY EMAIL ON ALL OF MY ACCOUNTS ON OTHER WEBSITES SO I CAN GET RID OF THIS EMAIL. AND I CANNOT RECEIVE HELP BECAUSE APPARENTLY THE ONLY WAY TO GET CUSTOMER SERVICE IS IF YOU'RE A PAYING MEMBER WHICH I WAS SO I DON'T SEE WHY I CAN'T CHANGE MY PASSWORD.