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59 results found

  1. Ads are annoying. Take me back to the old style!

    Get rid of ads! Go back to the old style! The new one stinks!

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  3. Poor design

    I've tried to give the new format a chance, but I find it cumbersome. I have to hunt for my actions. And some actions now require more steps (i.e. marking mail as ""not spam" and really slow me down.

    Where's my news? I'll have to hunt for that as well because I haven't seen it since the format changed. I've been going elsewhere.
    It's definitely not friendly for or to this user.

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  4. How do I get back to old mail site????

    Add a choose option to the try new email selector……you make it easy to try new but you can not go back to old…..this is wrong!!!!

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  5. Go back to old format

    Go back to old format.
    RETURN TO OLD FORMAT
    ASAP

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  6. I have to navigate between two aol apps in order to receive and reply to my mail…VERY INCONVENIENT!

    Increase the font size in basic mail. A while back it suddenly switched to this tiny font which is hard to read. AOL is a mess!

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  7. WHY DO YOU KEEP DELETING MY SAVED EMAIL. WHY?

    I have been a member of AOL for over 20 years. Never had a problem until now. Why in God’s name do delete my Saved Mail?? I had documents that were important to me. When Zi call AOL, I keep getting the runaround. If I don’t get assistance, I will change my email.

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  8. Get a good ITCompany. And stop trying to be cute and keep it clean and simple.

    Trash can emoji disappears in and out at its will. I haven’t seen one positive reply here. Get a good IT company. I’ve been with AOL since start. It just gets worse every day.

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  9. Why intentionally make this harder to use?

    The toolbars don't appear, so I can't take an action after selecting a message. If you need ads, it made more sense to keep them on a fixed header/footer where they're smaller but always visible - instead of ridiculously oversized and interrupting the inbox (that just makes us angry at the sponsor!)

    I shouldn't have to OPEN a spam message to mark it as such, but that's the case when the controls don't reliably show up in an easy-to-use position.

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  12. Swipe to next message

    Hi!
    Would you please put back the ability to swipe left or right to the next and previous messages?
    Thanks!

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  13. logging out

    how do I easily log out?

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  15. Bring old format back!!!!!!!!!

    Please bring back old mail. Absolutely awful. Too many buttons to hit in order to accomplish anything!

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  16. Your news feed

    Your news feed is INCREDIBLY biased. Is Kamala Harris your only journalist? 😂 Makes me want to delete this email so I don’t have to see it.

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  17. New format sucks

    Your new format SUCKS. Whomever greenlit this needs to be fired.

    This is probably the final straw that makes me finish switching over to gmail.

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  18. We're glad you're here

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  19. Why do I have to pay AOL to stop my new mail going directly to trash

    I shouldn't have to pay AOL to stop my New Mail from going directly to trash.
    This scam has been going on for over a year.
    Try doing the right thing

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  20. I want my old style basic format back. I don’t like this new one. I’ve been paying for aol service for about 30 years. If I can’t enjoy

    I want my old basic aol format. I’ve been paying for aol for about 30 years. If I can’t get basic back, I’ll change providers. It’s as simple as that, and I’ll have one less monthly bill. I will not pay for something I don’t like.

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