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Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.

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59 results found

  1. How do I get back to old mail site????

    Add a choose option to the try new email selector……you make it easy to try new but you can not go back to old…..this is wrong!!!!

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  2. I have to navigate between two aol apps in order to receive and reply to my mail…VERY INCONVENIENT!

    Increase the font size in basic mail. A while back it suddenly switched to this tiny font which is hard to read. AOL is a mess!

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  3. Get a good ITCompany. And stop trying to be cute and keep it clean and simple.

    Trash can emoji disappears in and out at its will. I haven’t seen one positive reply here. Get a good IT company. I’ve been with AOL since start. It just gets worse every day.

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  5. Bring old format back!!!!!!!!!

    Please bring back old mail. Absolutely awful. Too many buttons to hit in order to accomplish anything!

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  6. Ads are annoying. Take me back to the old style!

    Get rid of ads! Go back to the old style! The new one stinks!

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  7. WHY DO YOU KEEP DELETING MY SAVED EMAIL. WHY?

    I have been a member of AOL for over 20 years. Never had a problem until now. Why in God’s name do delete my Saved Mail?? I had documents that were important to me. When Zi call AOL, I keep getting the runaround. If I don’t get assistance, I will change my email.

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  8. Hate hate hate new email

    I give me back the old version I didn’t want the new Verizon. Gmail here I come. This is just a new way for AOL to make money with advertisements. It sucks.

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  9. Return my old aol email format…this one stinks!

    Your new format stinks! I want my old aol email format returned ASAP!

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  10. Go back to format of 10/6/22

    The email and left side lists of the format from 10/6/22 was easy to use. This surprise change 10/7/22 is horrible. I’ve been close to choosing another email other than aol, this has put me there. How is this primitive format better? It’s much slower to navigate. As another user wrote : stop trying to be cute. Is your IT trying to alienate your users? No one I know has stayed with aol, they all switched years ago. Please have the option to return to the previous format ASAP.

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  11. Go back to old format

    Go back to old format.
    RETURN TO OLD FORMAT
    ASAP

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  12. Your news feed

    Your news feed is INCREDIBLY biased. Is Kamala Harris your only journalist? 😂 Makes me want to delete this email so I don’t have to see it.

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  13. Make aol app available on kindle. Also, why does the AOL App open in AOL News, not Aol mail. It is useless like this!!

    None of your categories are about the app in general. I want to see my AOL mail, not News. Stop thinking you know what I want, your App is called AOLMail, that's what I want

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  14. We're glad you're here

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  15. Move the Undelete mail option

    The Undelete Mail message and function that appear for few seconds should not be in the reading area of the new message as it is distracting and not in context. Move it on the lower reading option bar for a few seconds. Thanks.

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  17. Why do I have to pay AOL to stop my new mail going directly to trash

    I shouldn't have to pay AOL to stop my New Mail from going directly to trash.
    This scam has been going on for over a year.
    Try doing the right thing

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  18. App not working after ios15 update

    The app is not working after the ios15 update. I like to click off multiple emails at once to either delete or archive and the app won’t stay open longer than a few seconds. It’s impossible to search or even open and reply to an email.

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  19. Sort email by sender and alphabetically so we can delete or do whatever more easily

    Let us choose how email is sorted, by sender, alphabetically, by date, descending, ascending, etc., so we can delete it or do whatever more easily. Thx.

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  20. Connect to Netscape

    Connect to Netscape

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