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Tell us how we can improve AOL. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.


114 results found

  1. 79th ranked
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  2. Allow me to organise my mail folders the way I want

    the reason I don't use the AOL app to manage my e mail is because it doesn't allow me to organise my mail folders within other mail folders, eg mail from individuals belonging to one organisation all stored within a single folder named for that organisation, in subfolders named for each individual. Outlook on my PC lets me use my AOL mail this way, as does my android phone, my iphone, my macbook pro.... Whilst the AOL App just lists all the names alphabetically. And now you are going to make it more difficult if not impossible for me to…

    60th ranked
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  3. Stop fecking changing things

    4 times this year you have changed log in. Started with Facebook, then to AOL email, then back to facebook, now to this new one that doesn't let you sign in, "Sign in to discuss" you click it nothing. You have to type a message then click sign in, it reloads the page, deletes your message, still can't sign in. Yet I see the trolls of AOL have managed it.

    35th ranked
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  4. Improving your website functionality.

    This website is very noisy and difficult to navigate, due to an overload of videos. It would be great, if these were fixed.

    79th ranked
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  5. AOL advert, stop this drop down!! On ever page !!!Annoying

    Drop down advert for aol stop it !!!! Annoying

    16th ranked
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  6. Lose the unwanted videos which slow everything down. I would like to choose what I watch.

    Lose the unwanted videos which slow everything down. I would like to choose what I watch.

    16th ranked
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  7. Cease your constant negative reporting of 'issues' with Harry and Meghan.

    Your reporting, in my opinion, is negative and not helpful. A couple in the early days of marriage and parenthood do not need constant griping from the media. Give them a break!

    9th ranked
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  8. why dont the councils in the uk suspend the council tax for 3 month , after all they are sitting on billions of pounds of reserves

    why don't the councils in the uk suspend the council tax for 3 month? after all they are sitting on billions of pounds in reserves whish they say if for emergency's , well if this virus is not an emergency I don't know what is?

    94th ranked
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  9. Commenting on news items

    Why do I have to be a member of facebook before I can make comments on news items?

    13th ranked
    Gathering Feedback  ·  5 comments  ·  News  ·  Admin →
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  10. Article titles

    You are a professional organisation that posts articles from different sources. Please stop post misleading titles I.e. "Royal couple ended my relationship", https://www.aol.co.uk/entertainment/2019/11/13/fearne-cotton-knew-first-engagement-was-over-after-seeing-prince/
    To anyone seeing the title, you would instantly take the title literally.
    Please use more appropriate article titles, this is becoming quite ridiculous and makes you also look silly, I can hardly take any of your news seriously anymore.

    50th ranked
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  11. Employ Educated Staff Writers Who Speak English As A First Language

    Sadly the quality of grammar used by AOL writers is abysmal and getting worse daily. Some is no doubt due to typos as nobody seems to proof read the articles. Most however, seems to be simply due to the writer not having English as their first language. AOL.co.uk is supposed to be a UK website yet the lack of correct grammar leads one to believe it's Staff are mostly foreign.

    60th ranked
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  12. 43rd ranked
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  13. 66th ranked
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  14. Stop making up stories that are not true. I am not sure what you have against Meghan but your stories on her are nothing short of racism

    I just wonder why every time I log on to AOL there is a negative view or story about Meghan Merkle. This is quite disturbing that critical and racist statements are always made about her. More worrying is that you try and make Kate look good always and Meghan look like she's a nightmare. Please if you cannot be honest and fair in your broadcast just dont say or write anything!

    79th ranked
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