AOL.com
This forum is for you to make product suggestions and provide thoughtful feedback. We’re always trying to improve our products and we can use the most popular feedback to make a positive change!
This forum is not monitored for any support-related issues. If you need assistance of any kind, please visit our help site.
Tell us how we can improve AOL. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.
12312 results found
-
Do not download System Mechanic. It is MALWARE
Earlier in March I downloaded the free trial System Mechanic. Almost immediately after running a "deep clean" I started experiencing strange behavior. In particular I'd have to hit the refresh button 2-3 times to get a program such as a bank login page to completely populate. Ultimately my system froze, ctrl-alt-del was unresponsive. The only recourse was to reboot. But that hardly helped. My computer would freeze within 2-3 minutes of the reboot. Ultimately I had to have the disk wiped and my OS reinstalled. That cost me plenty both in terms of time and money!
2747th ranked -
The new AOL mail format is HORRIBLE! No "New Mail" now it's just "Inbox". Who made that executive decision????
The new AOL mail format is HORRIBLE! No "New Mail" now it's just "Inbox". Who made that executive decision????
2747th ranked -
Return to the previous inbox options, accidental deletion can leave the user in a bind. also where did my old mail go to, i need that back a
I hate the new "improved" mail format. Bring back the old better format
2747th ranked -
Restore the "Keep as New" button for emails.
In the top bar above the emails has been a "Keep as New" button. Today I do not find it, even after re-launching my browser. The other way to save something by selecting "More" and "Mark as Unread", is a waste of time.
2747th ranked -
Allow Mail to the federal trade commission where you can report scams. The email address is spam@uce.gov
Any scam email being forwarded to the Federal Trade Commission is being considered undeliverable. The email address is spam@uce.gov.
2747th ranked -
Add DISGUTING WORDS FILTERS
How about AOL creating filters to stop the most horrific and disgusting spam emails I have seen in a long time.
The are offensive (four letter words beyond the pale), luring people to their houses because they are "home alone tonight" - God forbid a minor are getting these. These should not even reach the Spam area. They should be stopped beforehand - gee, like Gmail, etc.It's also not rocket science to figure out who is sending it. DUH. Have you heard of Whois.com/Whois?
I know who they are, and will probably report them all to FTC (if they…2747th ranked -
Please block "****" in my "spam" folder!
I've been with AOL since the "beginning of time"! Recently, I've been receiving numerous "****" type messages in my "spam" mail with disgusting titles! I realize it's a challenge, but, PLEASE help identify and block these sites!!!!! Thank you!
2747th ranked -
unwanted text maybe phishing
I received a text on my flip phone warning me about a contact with AOL. The address to contact was:
https//login.aol.com/notme/XGpy3sVaOLVW9lcw?lang=en-us&intl=us, the phone number to call (I did not)
was 1-866-265-5020.
I had a real number with AOL that I called and finally found a person I could talk to who told me to delete it.
Thought you should know.2747th ranked -
By BLOCKING ofensive emails that have a obsene heading
Some emails have really offensive wording in the subject box thus I must see that before I automatically delete such sick emails from people I do not know nor wish to know.
2747th ranked -
anti America
please stop posting negative America negative Trump... democrats are the enemy please don't fall into thier trap
2747th ranked -
Why the monitoring/editing/deleting of my comments ? I AM in compliance.
Why are you monitoring.editing/deleting my comments ? I AM in compliance.
2747th ranked -
Unlimited "blocked senders"
If you are going to limit our "blocked senders" then you need to figure out a way to stop the 100's of spam emails received!
2747th ranked -
aol mail application
when moving a new mail folder to a specific folder it wont disappear remains in the new mail folder
2747th ranked -
Relocate the Report Spam button on the Inbox screen
I would like to suggest moving the Report Spam button on the bottom right of the Inbox screen to the middle of the screen. It is too easy to click Report Spam instead of Delete with the buttons so close together. Then you end up with the system putting good email addresses in as spam.
2747th ranked -
Block Sender option not available
Block Sender option is not available, I need to manually ender the email address in the Blocked Addresses list
2747th ranked -
The SEND button on my AOL windows desktop email is gone! WTF??? AOL Android app is still there.
The Send button on AOL email has disappeared on the desktop Windows 11 version of AOL. Anyone else seeing this? How to improve AOL? Do you need to ask after seeing this?
2747th ranked -
Fix comments
The comments section is non-functional. The bar shows lots of comments. When I click on it, it acts as if it’s opening the comments section, but after the description about commenting, the next article is there, instead of the comments.
A second issue with comments is that when I COULD read and respond to them or make my own, it would email me any responses to my post. But when I clicked on the button to reply to that person, it took me to the beginning of the comments section instead of the string containing my comment. Other times, clicking…
2747th ranked -
Can't read replies...
Just how many complaints does AOL require users to post on this Feedback Forum before someone in your IT Department decides it's worthy enough to do something about it? The only way you can currently circumvent your system is to click on your own posts and locate the article you responded to and click on that. Maybe, if you're lucky, it will open up another window where you can scroll down, hit "View Comments" and your post will appear (along with any likes, dislikes and/or replies. Nothing like leaving it up to your customers to figure out how to get…
2747th ranked -
Fix the rejection issue that I am experiencing
All my posts are rejected, when I appeal, my appeals are denied. My posts are respectful, truthful, and verifiable with no curse words or misspelled words. When I reported the issue to you customer service via chat, they sent me to this feedback forum to fix the issue. It is very annoying and as a dues paying customer, if it is not addressed soon, I will stop paying for my AOL service. I can get bad service for free.
2747th ranked -
I would like to know why I am no longer able to see or submit comments onaol news stories. I DIDNT DO ANYTHING WRONG. pLEASE TELL ME WHAT i
Please tell me why I am no longer able to post comments on AOL news stories
2747th ranked
- Don't see your idea?