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Tell us how we can improve AOL. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.
11917 results found
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Fix the rejection issue that I am experiencing
All my posts are rejected, when I appeal, my appeals are denied. My posts are respectful, truthful, and verifiable with no curse words or misspelled words. When I reported the issue to you customer service via chat, they sent me to this feedback forum to fix the issue. It is very annoying and as a dues paying customer, if it is not addressed soon, I will stop paying for my AOL service. I can get bad service for free.
4765th ranked -
The news coverage about the ICE shooting in Minnesota today was inadequate.
The nurse in Minnesota was shot at least 10 times by two agents while he was on the ground and carrying a camera, not a gun. Videos clearly show he was no danger to anybody. Yet, surrounded by agents, and on the ground he was murdered, shot at least 10 times by two agents. It was an obvious murder, despite what Homeland Security. said. Yet your coverage states "The deItails surrounding the shooting weren’t immediately clear." But an objective look at the video leaves no doubt.about what happened.
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What's with all the Woke stuff?
How about some balance? Enough with the 'Woke' articles - I suspect that about half of your customers are conservative and you owe them an equal platform - I've been on AOL for decades but I'm considering another email platform if you don't correct this
4765th ranked -
AOL Desktop won't lunch. after troubleshooting issue persist.
ADG won't lunch tried to uninstall and reinstall issue persist
tried to install beta ADG but still the same issuecase number: 30516053
4765th ranked -
I would like to know why I am no longer able to see or submit comments onaol news stories. I DIDNT DO ANYTHING WRONG. pLEASE TELL ME WHAT i
Please tell me why I am no longer able to post comments on AOL news stories
4765th ranked -
less CNN more Fox News
unless you are left leaning why so much CNN BS ?
4765th ranked -
I have a fingerprint identification device to use for verification. I'd appreciate being able to use it on AOL.
I think it's self-explanatory.
4765th ranked -
Don't reject an appeal out of hand 60 seconds after submission.
Appeals have become meaningless, especially when the comment addressed is totally without fault.
4765th ranked -
Cut out the SPAM emails before they get to our inboxes ...
Most of them are so obvious that you can't miss them ... Unless you guys are getting kick-backs to send them anyway. And what about the " Unknownsender@Unknowndomain " ??? . You're software won't even let us block them in Spam Controls. And now we're getting the Unknownsender@unknowndomain with our email address attached to the end of it to bypass whatever poor controls that you do have. Maybe one of you lawyers out there could slap AOL / Yahoo with a Class-Action lawsuit to get their attention.
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Stop being stupid liberals - if I hadn't been an AOL member for decades I would go to another email
How about some balance here? Enough with all the liberal ****
4765th ranked -
Under Wallet , both credit cards display, but there is not a delete option by my old credit card, just the new one. please assist.
Please display both Edit and Delete for all credit cards listed under Wallet.
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All my comments are rejected.
Every comment when I reply to a comment on an article IS REJECTED. There are absolutely no objectionable words in my comment. Example: "I agree". is rejected.
4765th ranked -
Password
Stop trying to charge to reset password
11657th ranked -
get rid of two factor sign in unless requested
Your two factor sign in is becoming a major pain. I can't change the options or the order of options. If I sign in five times a day I have to go through the same nonsense five times a day. My password is secure, I don't keep much of a confidential nature in e-mails I don't need this. When I am on the road it makes some sense but, when I am home it is just a pain.
4765th ranked -
Open Web is doing a terrible job with your comment sections. Debates are immposible the way it's being run now. PLEASE fix this, or have it
improve AOL?
Open Web is doing a terrible job with your comment sections. Debates are immposible the way it's being run now. PLEASE fix this, or have it
Reset4765th ranked -
Recovery for old cs sub accounts & Feedback to have an email contact instead of a forum.
First-the old cs sub account is idle for decades & was originally setup so the master account can access and control the login info, but it has changed and each sub-account, using the same sub email as recovery email. This create problems as there is no info to verify or recovery those account. AOL/CS/ Yahoo should change the policy so that the master account should be used as the recovery email and access to those emails, otherwise they are sitting wasted and idle for decades because no legitimate recovery info was every setup.
Second- it would be great if the…
4765th ranked -
Extremely disappointed with the newest update. The IN BOX
When moving a message from the In Box to a Folder the message should stay at it was previously the update. It must show the name of the recipient not the sender. It is extremely important for us that use the computer to work and must identify the clients' names when it is file (not see my name, the sender)
4765th ranked -
AOL has flagged my account and is not allowing comments on any stories.
AOL has flagged my account for comments. I have seen many frequent commenters who have posted offensive statements continuing to be able to post comments yet I have not been able to post for over 6 months.
4765th ranked -
STOP airing out your political bias.
STOP airing out your political bias.
4765th ranked -
I want to make comments on AOL blogs. Can't on Safari or Chrome. I am polite.
I want to make comments on AOL blogs. Can't on Safari or Chrome. I am polite.
However, the AOL AI censoring system is very crude. Even when I am quoting the person above me, whom I am answering, my comment may be removed. Or when I am quoting a phrase from the article I am referring to, that may also be wrong for the censor.
Please try to make your "cultural standards" a bit more sensitive.
I am 83, in poor health, and hardly ever get out. So communicating by computer is very important to me.4765th ranked
- Don't see your idea?