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Tell us how we can improve AOL. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.
12230 results found
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Your agent Rosemary needs to understand the automated message that is read before she gets on the line.
Rosemary accused me of rudely interrupting her while she read a canned speech about the benefits I would be giving up if I were to cancel my $37.99 per month subscription. I politely asked her to skip that and simply cancel. I did so because the automated message I heard before I was connected to her said that I could simply skip the message at any time by simply asking to proceed to cancel the subscription. That is exactly what I did and that is when she accused me of rudely interupting her. Unprofessional Really glad I canceled now!
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The boldness of the fonts with regard to unread messages are much too bold, even if you are just logged in using the aol website.
The boldness of the fonts with regard to unread messages are much too bold, even if you are just logged in using the aol website. Also, the emails are much too tight together, needs more space, even a little more.
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Relocate the Report Spam button on the Inbox screen
I would like to suggest moving the Report Spam button on the bottom right of the Inbox screen to the middle of the screen. It is too easy to click Report Spam instead of Delete with the buttons so close together. Then you end up with the system putting good email addresses in as spam.
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Unable to access reply to post
AOL sent me an email stating they published my reply to a post on the following article: Chappell Roan ditches agent over Epstein files: 'Change in our industry requires accountability.' However, when I attempted to view it, I was diverted to a different article. In addition, when looking at the list of my posts under my account, it also referenced that different article. I was able to look up the original one in your search engine; there were zero comments attached to it. Why is it that there's consistent flaws with your system? You fix one thing and, invariably, another…
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Cannot delete contacts
I delete all my contacts.but still showing up under top section
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No categories available
Aol categories do not show or load. Please restore.
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Messages Not Received
I receive a notification that I have a message but when I try read the message it is not there. Why?
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Block Sender option not available
Block Sender option is not available, I need to manually ender the email address in the Blocked Addresses list
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Help with inbox glitch
Looking at mail in my inbox and if I want to move it to my folder it goes to the folder but stays visible in my inbox if i delete it from the inbox it will delete from the folder as well. Ive turned my phone off,Ive uninstalled the aol app reinstalled it and still the same thing. Just like when Ive tried to post here before it would post.
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app can’t open new and old emails
can’t open new emails and old emails when it shows
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Get rid of two-step sign in.
I'm not logging in to Fort Knox. Password sign in is adequate. You asking for more data like fingerprint, cell number, etc is the exact opposite of what I want, and it doesn't solve the problem.
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I
When I try to move a email from new mail the screen says it's moved but the email remains on the new mail screen.
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Why is there Conterfit Cash Despensed out of A.T.M.?
For low class Citizans I guess? "Ha"! "Ha"! "Ha"! "Ha"! Because they does not suppose to have them or to gain interest toward you'all Branch banking? "Knawl"! Not me. Substract, Decrease, or Decline. Or nothing in Mathmatical Terms. I do Numbers.
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Spam emails
Mbr getting important emails blocked automatically by AOL Mail not reaching Inbox at all. Some legitimate emails are being blocked by AOL automatically. Please do not block any emails, emails should be delivered & member can decide what is spam & spam it.
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Unable to open the comment section.... but as the numbers of comments grow...... some are apparently more....more what? than others....
Unable to open the comment section.... but as the numbers of comments grow...... some are apparently more....more what? than others....
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Adding contacts to a group in AOL Desktop Gold
Adding contacts to a group in AOL Desktop Gold. It was successfully added but not showing on the Address Book groups. Checking the webmail,the contact that we're trying to add was on the mailing list on the webmail
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Sync email accounts
Sync Gmail accounts
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In your news section some of the links dont work -
Links today for RI News Today stories don't work - fix them!
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I want to import a .MBOX file saved on my computer containing my old school emails into my personal online AOL email account.
I want to import a .MBOX file saved on my computer containing my old school emails into my personal online AOL email account. I phoned AOL tech support on multiple days and paid for support and they said it is not possible.
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Charging the correct card...
You are still charging my old debit card although I already changed it for a new one...
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