AOL.com
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Tell us how we can improve AOL. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.
11781 results found
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Make it easier to cancel the account and not hang up on customers
When you hang up on me after 17 minutes, wanting to cancel my account, your customer service is terrible. And you make it difficult to cancel the account I have had for over 20 years. Please cancel my account.
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How about fixing the comments section. I post people respond to my post. I click on their response and nothing happens. This is been going o
Fix the comment section! It not working .
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The second letter typed in an AOL App on iPhone in the. Body of the email hops to after the preloaded Signature for no reason.
The browser freezes on a dark screen with no response on my iPhone 12. Is there an iPhone beta App for AOL as I always preferred AOL browser interface when I was a Gold Beta tester on a laptop via MS.
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Postings
How long will I be muted in my posts?
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Your AI Robot just hijacked three comments on holiday foods.
You MUST rewrite the code for your AI Robot patrolling the Comments. I just left three comments: One for the food comments, One for the moderator to contact me. And the third only had a description of the erroneous flagings. This is out of hand. Totally Woke. Not in accordance with common usage. Totally wrong. RSVP
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you can improve aol by keeping donald trump out of your format all you do is lie and make him look as bad as you can you never give him any
quit making trump look bad its very unbecoming you make yurself look bad leave him out of yur broadcast
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I am convinced that AOL mail allows a certain amount of spam to get through to my inbox.
Because of all the spam, I am considering switching to an email address not hosted by AOL.
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Make it do what the users want!! It absolutely sucks! Keeping my account *******
I have been trying to close my account for ages and it seems that AOL wants to look good and fat, preventing one from doing so (through web or phone call impossible and disallowed!) They even did this for a deceased client of mine.
The amount of Spam received even with all blocks set on high is Ridiculous!
Absurd! Unfair! and Fraudulent if you ask me!4645th ranked -
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email
Why can you not fix email when you sign on does not tell you have email when you delete email still tells you you have email in the read box
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Password change nightmare
AOL service is getting verse. Even to change password it take 2 -3 days. I used to change password regularly for security purposes but now I have to talk to a representative and then you wait and on his mercy and after all he/she tell me you have to wait 24hrs. Even I called after 24hrs I still have to wait another 24 hrs. Simple password change is taking forever. Very frustrated. Seems like to time to move on......
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calendar
Calendar cannot be set up to view directly to months
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Spam
Every day I get email in my spam folder from the same site, using different email accounts, but always from the same site (bronpat.rest, for example). Either don't deliver any email from that site (this is HUNDREDS I've had to delete) or let your filters work on the spam folder as well as my inbox. This is insane.
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Show me how to get this off of my Favorites" page!
This comes up when I go to a favorite and does not let me connect. Why would you do this to a paying customer?
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Deleting email folders and inbox of users of more than 20 years
I've had my account for over 20 years! And all my folders are gone now and I have no email whatsoever at all in my inbox?? How is this possible and is it legal to erase all my stuff like this? I had very important emails and info saved in this account in separate folders i created just for that reason and now theyre all gone! That should definitely stay in place and not be deleted or whatever has been done to my account. this is wrong on so many levels! the stuff lost now is probably gone and whats…
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ADG issue in Address Books
Today I tried to open up my Address Book and all my passwords saved to contact name "AOL" are disappeared. Usually I click the edit and it shows up the list of password however right now the edit option greyed out so I'm not able to open it, we tried it using a web with tech rep, we can open the AOL address book, but it's empty. Please address immediately my concern it's so important to me those list of passwords.
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WHY CANNOT AOL CORRECT SIGN IN PROBLEM
AGAIN BEING FORCED TO USE TWO STEP VERIFCATION THAT IS NOT ENABLED - NOT WANTED OR NEEDED !!! - TOTALLY USER UNFRIENDLY !!!!!!!!!!!!!!!
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Remove political ads from the "new mail" list.
I log in to see my mail. Not to see either political side front and center. I understand you need to post ads to support the site but at least make them non-confrontational. <eye roll emoji>
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ADG keeps on crashing
ADG keeps on crashing even after doing a back-up, uninstalling and then reinstalling the service or doing basic troubleshooting like power cycle
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