AOL.com
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Tell us how we can improve AOL. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.
11998 results found
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180th ranked
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Your delete all button needs to actually delete ALL. I have too many emails to scroll through them all.
See above. Your delete all button needs to actually delete ALL emails. I have collected 247,000 emails over the past five years. Scrolling to delete them all will take hours. There has to be a better way. Also, you need to have it in settings where you can designate all emails older than one month or one week to delete. Then it would never get to be such a big problem. I know this can be done. You just need to write the code. This setting exists in gmail. You need to come up to speed and have this setting.…
4794th ranked -
Stop allowing fraudulent advertising like FindBest.
Stop allowing known fraudulent advertising like FindBest.
1733rd ranked -
Upgrade Spam Filter
I'm not sure what changed but I now get DOZENS of spam emails, that should easily be filtered ahead of time. I actually try to keep my inbox clean and it's becoming nearly impossible, to the point I'm about to delete my account. It's like all filters have been removed and I get nothing but spam emails now, making it pointless to use for anything else.
623rd ranked -
Called the 800 number and the voice bot has a terrible hitch in its speaking voice.
Made it difficult to follow. Better check the system.
4794th ranked -
really annoying that the sidebar advertizing interupts typing in the body of an email. Using firefox.
Please fix this obviously bad behavior.
4794th ranked -
Help stop junk mail after being reported
Help stop repeated junk mail please. I report and delete this mail but nothing seems to help. What can AOL do for us?
1733rd ranked -
Give tech support the tools to fix problems. All they do is say how sorry they are and they can't help,
EVERY Comment, Reply to a comment, and Appeal that I make is Rejected. Appeals are rejected INSTANTANEOUSLY, so obviously they are not considered at all. I have NOT used ANY offensive language.
4794th ranked -
Pop-up notifications no longer available when someone "likes" or "replies" to your Comment
Have already spoken to Tech Support about this issue; but was informed they don't have the capability of correcting this issue. It would have to be submitted on this Feedback feature. These pop-ups help by allowing you to go to notifications and read replies or see "likes" to your comments. Although the Bell Notification feature works, the pop-ups assist users during real time activities.
If other customers don't care for this feature, it would behoove AOL's IT gurus to provide an option to toggle the pop-up feature on and off.
957th ranked -
2684th ranked
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Filter obvious spam!
How can you not figure out that this email address is spam: tfdgfhjugfhdgshgfdfgdffds@nivabupa.com. Do better.
4794th ranked -
Get rid of the GIANT AD at the tp of the home page. It's annoying!!!!!
Get rid of the GIANT AD at the tp of the home page. It's annoying!!!!!
957th ranked -
I have a fingerprint identification device to use for verification. I'd appreciate being able to use it on AOL.
I think it's self-explanatory.
4794th ranked -
Recovery of lost "Saved Email"
I have been a subscriber of AOL since 1994. On October 30, 2025 I discovered that every "saved Email" on my master account "jjcshndrsn" and additional accounts, "buttnercreekhome", "hndrsn0221", "hndrsn0517", "deapilot", "usmc094418" and "gs13step10" was gone. I was shown no saved massage. AOL tech supporter "Roxy" was unable to recover anything. I am requesting support from any AOL technician to recover my missing "saved Email". James J. Henderson
2684th ranked -
Password
Stop trying to charge to reset password
11741st ranked -
get rid of two factor sign in unless requested
Your two factor sign in is becoming a major pain. I can't change the options or the order of options. If I sign in five times a day I have to go through the same nonsense five times a day. My password is secure, I don't keep much of a confidential nature in e-mails I don't need this. When I am on the road it makes some sense but, when I am home it is just a pain.
2684th ranked -
'request cannot be made'
ALL I WAS DOING WAS TRYING TO SIGN OUT OF MY MAIL ACCOUNT. TURNS OUT YOU SAID I HAD TOO MANY SPAM THINGS SO MY REQUEST COULDN'T BE DONE! WELL, HERE'S AN IDEA... STOP PUTTING THE ******** SEX ADVERTISMENT **** IN MY SPAM FOLDER ALONG WITH THE SCAMMERS SAYING MY CLOUD ACCOUNT NEEDS TO HAVE THE PAYMENT METHOD UPDATED WHEN IN REALITY... THERE WAS NEVER A PAYMENT METHOD BECAUSE I NEVER SIGNED UP FOR THE **** CLOUD... WHICH BTW, MICROSOFT HIJACKED MY LAST IMPORTED PHOTOS SO NOW I CAN'T SHARE OR POST THEM, DIDN'T EVEN FIND THAT OUT UNTIL I…
2684th ranked -
Tons of SPAM Mail after leaving Comments
What's the deal AOL? I don't make many comments on AOL articles but when I do my spam mail increases significantly.
2684th ranked -
Do not allow obvious SCAM merchandisers such as the one which offers eyeglasses that "adjust automatically" , which is impossible !!
So many Senior citizens are drawn to ordering these eyeglasses as replacements to optometrically prescribed ones. TOTAL SCAM, and there are others as well. AOL should bear the responsibility to weed out these type of scammers before being to allowed to place their ads.
4794th ranked -
Bring back Comments or we might drift away to sites that permit that as entertainment.
Bring back comments and allow us to see them and make them. Or , tell us another place we can do that if we want change.
2684th ranked
- Don't see your idea?