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Tell us how we can improve AOL. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.
11785 results found
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Give us a "heads up" when you change the software display(s)!!!!
Stop changing the software access points without giving us a "HEADS UP" as to what you are doing. As for the "new" AOL mail system -- it SUCKS!!! I speak (type) from over 32 years of IT experience --- and your failures are getting worse every time you "FIX" something in the system.
740th ranked -
"New York Post"
"Drugs Along the Border"
4645th ranked -
Get people that can speak the English language for customr service
Get people that can speak the English language for customer support.
4645th ranked -
RETURN THE FAVORITES
WHERE HAVE MY FAVORITES GONE TO
740th ranked -
HOW CAN I GET THE AOL LINK ON MY LOWER BAR, OR MENU?
HOW CAN I GET THE AOL LINK ON MY LOWER BAR, OR MENU?
4645th ranked -
Fix Location on Home Page
Fix the location on the AOL homepage as it keeps changing every few days from what I set as my location and others have this problem too. This happens on both my browsers (Edge and Chrome) so it must be an AOL technical problem. I have submitted this earlier and still not fixed.
923rd ranked -
Return to the previous format. The new version is FUBAR. ********* beyond recognition.
Return to the previous format. The new version is FUBAR. ********* beyond recognition.
740th ranked -
return to prior email
this "new" email format is treacherous to say the least. I have lost so many messages while trying to "save". Where do they go?? Why is something so simple so difficult. I would switch to gmail but have used this address for many years. I am so disappointed in AOL. Fix it!!!!
2623rd ranked -
STOP SPAM EMAILS
Block bots AND DO YOUR JOB!! I AM SICK OF GETTING THOUSANDS OF JUNK/SPAM MAILS!! How bout permanently blocking these SCAMMERS!!!!???? Your platform is USELESS!!!!!! NOTHING BUT SPAM SCAMMERS!!!!!!!!!!!!!!!!!
309th ranked -
Keep news home page up to date. (Simple)
Just read the lead article on the AOL new page:
U.S. airlines cancel nearly 1,400 flights due to massive winter storm
Reuters, January 12, 2024 at 8:47 AMScolled down, next story is
A Thanksgiving tradition returns: busy roads, crowded airports Reuters, DANIEL TROTTA AND ALLISON LAMPERTNovember 22, 2023 at 2:45 PM
and then
Thanksgiving travel expected to break pre-pandemic records in US Reuters, GABRIELLA BORTER AND DAVID SHEPARDSON November 21, 2023 at 5:59 PMTwo of your three lead stories are almost two months out of date. Please take this as constructive criticisms, the AOL news page is…
4645th ranked -
Stop upgrading my aol mail. Restore me to the original GUI.
Leave me be. No more helpful unrequested changes. Don't change anything. Don't leave change request where they can be blundered into. Always ask "Are you sure you want to change your AOL mail gui?"
923rd ranked -
New format HORRIBLE!!!!!
GO BACK TO THE FORMER VERSION!!!!!!!!!!!
923rd ranked -
Scam phishing ad. Memorial stamp.com
The site says is operates out of Houston Texas on one page, gives an Anaheim California address on another and a bank out of Singapore tried to charge my card and my bank alerted me. You should remove that ad from the AOL homepage (and any other pages you run it on).
4645th ranked -
Scam Advertisements on AOL Mail
Mail.AOL.com website is advertising scammers. MemorialStamp.com is selling fraudulent stamps.
2623rd ranked -
I have been unable to comment on AOL for years for a benign infraction...what can I do to regain normal commenting privileges
I have been unable to comment on AOL for years for a benign infraction...what can I do to regain normal commenting privileges
2623rd ranked -
Identifying news source
Thank you for identifying news sources in the teaser. I don't have to click on sources known to be untruthful.
2623rd ranked -
Fix notifications to take users to correct version of article
I live in the U.S. After I comment on an article, I will see that I have notifications showing people who responded to or liked my comment. Sometimes, when I click on one of those notifications, I am taken to the UK version of the article and comments and I will get a notice from aol that my comment no longer exists. However, if I can find the U.S. version of the article, my comments will still be there. I don't know why this happens and why it only happens occasionally, but it is a very bad flaw in the…
1695th ranked -
RESTORE THE PREVIOUS VERSION!
DISLIKE THE NEW FORMAT.
923rd ranked -
4645th ranked
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This new mail format is dysfunctional. Otherwise I'll be forced to leave, after close to 30 years.
i agree with many of the post. If we don't get the old format back, so we can at least change the font size, change color, move emails to folders, you can stuff your Email where the sun don't shine. I have used your email since 1999 in one form or another. I can use many other email formats for free. Don't need your arrogance!
740th ranked
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