AOL.com
This forum is for you to make product suggestions and provide thoughtful feedback. We’re always trying to improve our products and we can use the most popular feedback to make a positive change!
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Tell us how we can improve AOL. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.
12196 results found
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Fix the sign in
I keep getting "We can’t sign you in right now. Please try again in a while". This is a regularly reoccurring problem that needs to be addressed by the dream team that created it.
4851st ranked -
Emails seen as read issue
New emails is being tag as read and go straight to old mail instead of new mail and cannot send group or "CC" email to other contacts.
4851st ranked -
NEED BETTER WAYS FLOR EMAIL VERIFICATION
If I have the CORRECT PASSWORD I shouldn't have to verify myself!! with that being said...TRY OFFERING MORE USER FRIENDLY WAYS such as A security question where the answer wouldn't change or time, such as "What city and state were you born in?"
2719th ranked -
WISH YOU CAN GET THE DEMS BACK IN OFFICE ONCE MORE---THAT SHOULD DO IT.
WISH YOU COULD GE THE DEMS BACK IN OFFICE ONE MORE TIME----THAT SHOULD DO IT
11936th ranked -
I should NOT have to PAY to get help resetting my password when I had one of the verifications
I should NOT have to PAY to get help resetting my password when I had one of the verifications
4851st ranked -
4851st ranked
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AOL destroys ideas.
AOL is a uncontrolled site which harbors bias and constrains other opinions.
2719th ranked -
2719th ranked
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Why do you have a box to check that says stay verified when you are required to have a verification needed everytime i go to log on? Seems .
Stop requiring a text or email verification code every single time I go to log in my email.
4851st ranked -
Get rid of the two stage login. It is a futile attempt to stop people.
The only people this stops is the user from logging in quickly.
4851st ranked -
AOL just keeps on attacking Trump with negative stories / try posting a positive story
AOL just keeps on attacking Trump with negative stories / try posting a positive story
2719th ranked -
Data
When deleting a data mask license, getting an error - we are sorry seems that we have a encountered an error please give us a few moments then try again
4851st ranked -
4851st ranked
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AOL Mail Folders
AOL Mail Folders are not showing in Standard version but it is available in the basic version of AOL
4851st ranked -
Notify your account holders when site and App are down for hours with nothing functioning
If we are not informed we can spend hours going in circles deleting account and app and reinstalling changing passwords with endless security codes to no avail. A nightmare
4851st ranked -
Standard web version of AOL is missing a way to access Contact and Group Contacts - a serious flaw. Pleasee add easy way to access this
missing contact button feature and group contacts
4851st ranked -
2719th ranked
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STOP BEING SO ******-UP LIKE VERIZON!!!!!!!!!
STOP BEING SO ******--UP LIKE VERIZON!!!!!!!!!!!!!!!!!!!!!!!!!!!
4851st ranked -
How can we get tech support? Really has become impossible
I have been trying to access my emails all day. I have called several numbers. Either no answer, or hold on and nothing happens. I just waisted my day accomplishing nothing. How do we get help if your are not responsive
4851st ranked -
Put up numbers so people can call & talk to someone.
I called the first time, got an answer & then no one spoke back. I called again & got I am sorry, but the number you have dialed have restrictions. I called one more time and i finally got through. I was told my waiting time to talk to someone was less than 5 minutes and next thing I know I got hung up on. Your numbers that you leave for people to call do not work. Try fixing the issue by leaving the right numbers for people to call to talk to someone.
4851st ranked
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