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Tell us how we can improve AOL. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.
12464 results found
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Technical issues within articles
Notifications not working in the article section for several days. It doesn't seem anyone is addressing the issue. What is the point of the comment section if one cannot interact?
183rd ranked -
red banner shows "We are unable to bill your premium subscription to the method of payment on your account.
On top of my AOL page a red banner shows that "We are unable to bill your premium subscription to the method of payment on your account." Kindly put attention on this
1805th ranked -
WHY AM I BLOCKED FROM READING COMMENTS?
Why is it that when I click on "See Comments," at the end of an article, nothing happens? I've closed and reopened AOL and still no access to the Comments. I've checked my system for malware and spyware...there are no issues with either. Have also rebooted the computer and gone back on AOL's software. STILL CAN NOT ACCESS COMMENTS. Yet, I see that the total number of comments increases, so some of your customers aren't having this problem. What's up with that AOL? I'm a paying customer and am not getting what I'm entitled to. FIX IT !!!!!
1017th ranked -
Can i block an entire domain?
I receive a copious amount of spam. More than half of it comes from the same domain name: "gendafilem.nl". It is always preceded by a different gibberish alpha-numeric user name. I select each one, and mark it to be "blocked", only to receive more with different variants of the user name. How can I block everything that comes from this auto-generating domain?
808th ranked -
Get rid of these flickering ads!!!!!!!!!!!
These flickering ads on the right of the news are distracting and can cause epileptic seizures. They are TOOOOOO much and are getting to be constantly on. Stop them...they don't work and I refuse to buy from these places like a lot of others.
1805th ranked -
Stop putting ads in the list of emails --URGENT
Today for the first time I see that AOL is putting ads in my list of emails, as well as in banners at the top of my list of emails. THIS IS AWFUL. I have been a paid AOL user for more than 20 years. I don't have to put up with this intrusion. The banner ads and pop up ads are bad enough (and they are VERY BAD), but I have trained myself to ignore them. It is harder to ignore ads that are inserted in my list of emails and look like an email rather than an ad.…
1342nd ranked -
Help Customers With Undeletable Ads in their AOL Mailboxes
AOL's paid advertisers have been inserting undeletable ads in AOL customers' email. AOL declines to help.
1805th ranked -
Can you Remove the 2nd "AD" that some idiot has placed in the personal emails!!! It was very dumb and an annoyance
Again, Remove the second and addition ads in the personal emails!!!!! There seems to be a number of complaints about the Dumb move!!!
4950th ranked -
need he ability to block all spam from "gendafilem.nl" I get dozens everyday
need he ability to block all spam from "gendafilem.nl" I get dozens everyday
2787th ranked -
the headlines on my nerw stream ar4enot showing up untill I click on 4 or 5 o them
no headline on my news stream till I click in a few
4950th ranked -
Have Mail filters that work
I pay for AOL ! I have to review spam folders because occasionally a legitimate email gets in there.
There are many disgusting "subjects" let through.
The mail filters (send to trash) do not work ! Why do you even pretend to offer them a/545th ranked -
Stop rejecting my comments on post...you've blocked me from posting or commenting which is a violation of my 1St amendment rights.
AOL is violating my 1st amendment rights by rejecting any comment or post with the lame excuse that I am not following the rules no matter the comment. Even if I state I agree or I disagree...put an emoji ...any little action or response. If this continues I will have to file a complaint with Government officials. Remember Facebook did this to some of it's members and suffered legal actions. AOL will be next.
302nd ranked -
PLEASE REVERT TO ORIGINAL FORMAT!!!! TODAY'S CHANGE IS UNBELIEVEABLY HORRID
You screwed up our email format and refuse to let us revert to the original.
Now, you've totally screwed up how we keep our emails!
No NEW MAIL???????
No Old Mail??I save emails I will respond to in the future...Now I must search for them. One was 18 months old!
WHY OH WHY DO YOU KEEP MAKING YOUR PROGRAM WORSE?
1342nd ranked -
allow to stay signed in
aol does not stay signed in after i requested it by checking "stay signed in".
2787th ranked -
BRING BACK GIFS PLEASE..VERY CRITICAL FOR SENIORS. LONG TIME USER PLEASE
PLEASE BRING BACK GIFS. VERY IMPORTANT TO SO MANY SENIORS. LONG TIME MEMBER USE DAILY!!
WE HAVE FAMILY OUT OF TOWN AND USE IT EVERY DAY. I AM BEGGING YOU TO HEAR OUR NEEDS THANK YOU1342nd ranked -
Quit asking us to sing in with a fingerprint or code every time we log in. Redundant!!
Quit asking us to sign in with a fingerprint or code every time we log in. It's like being on a trip and your kids ask you every five minutes "Are we there yet"?
1805th ranked -
train the so called "censors" to allow comments that are in contrast to THEIR liberal views
censors mute postings within seconds of a conservative view, So disappointed in AOL
145th ranked -
how about making the game room work
fix masque game room
2787th ranked -
Put a responsible person in charge of all this feedback.
Maybe you'd start seeing some results.
1017th ranked -
To improve AOL, return to original format.
The 'NEW" AOL is difficult to navigate, loses data, makes emails 'DISAPPEAR' for no reason and system is NOT USER FRIENDLY. Please return to original system or AT LEAST allow original system to be available to user.
4950th ranked
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