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Tell us how we can improve AOL. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.


12291 results found

  1. Whatever happened to "Stationery" in the compose section of emails?

    We had 'stationery' to send to families and friends for birthdays, thank you's, anniversaries, XMAS, National Holidays. It was a good way to send a shout out and get there on time.

    159th ranked

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  2. Restore the comments section in the news feeds.

    AOL isn't allowing comments in the news.

    39th ranked

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    57 comments  ·  News  ·  Admin →
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  3. 159th ranked

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    13 comments  ·  Editorial  ·  Admin →
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  4. Stop adding ads between emails in inbox

    The ads at the top of the inbox emails are enough - please remove the ads that are inserted in BETWEEN emails. These ads can't be removed and they get in the way of everything. They bump the emails around the ad, are distracting, are irrelevant, and so annoying that I am considering switching from AOL to another email provider.

    645th ranked

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  5. The Comments function does not work.

    Thousands of users have already described this lack of functionality. Just put it back, please.

    123rd ranked

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    4 comments  ·  Editorial  ·  Admin →
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  6. Comments Issue

    Unable to add or see comments on Articles/News

    115th ranked

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    8 comments  ·  News  ·  Admin →
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  7. Please bring back blocking or enable deletion as an option on a filter

    Blocking of mails has been removed and filtering at the account level enabled. This has now resulted in many, many, many spam emails now come through sit seems the filtering function doesn't act on incoming items categorized as spam. Isay this as many of these spam items should be in Trash per filtering. BUT, even if went to Trash vs Spam, would still prefer totaling having these items deleted as was done with blocking vs placed in any folder at all. The amount of spam seems to be incrementing exponentially, and I can easily spend 1 hour - or more…

    645th ranked

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  8. Stop rejecting ALL of my comments and replies to comments, regardless of how devoid of offensive words.

    ALL of my comments, replies to comments, and appeals are rejected , I've am a paying subscriber to AOL for over 25 years.

    531st ranked

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  9. Improve Article Comments Notifications... not working

    Article comments notifications NOT working for a week now. The icon shows notifications are there but when the icon is clicked to see notifications, nothing shows up. Why have a comment section is readers cannot participate in discussions. Will someone fix this already.

    148th ranked

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    3 comments  ·  News  ·  Admin →
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  10. Problem with Bell Icon Notification for Likes and/or Replies on News Article Comments

    There's been an ongoing issue, of late, with the Bell Icon notifications for "Likes" and/or "Replies" to comments made on AOL's news articles. The number will momentarily appear above the icon, but when you click on it...NOTHING new (bold print) in the pop-up list of notifications. In order to discern what was said, had to go to account listings and GUESS at what article I commented on. Why, you ask? Because there's also a glitch with the word POSTED not appearing (which won't permit you to click & go automatically to your comment). Nor is there a pic or headline…

    180th ranked

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    6 comments  ·  News  ·  Admin →
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  11. Bring back AOL Stationery !!

    Greatly miss your AOL stationery. Always rec'd so many comments. PLEASE PLEASE bring this wonderful, unique feature back. Thank you. LSuna

    996th ranked

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  12. WELL IT SEEMS YOU LOVE TRUMP, SO YOU WONT AND DONT POST ANY NEGITIVE POST ON HIM AND THATS WRONG !

    WELL IT SEEMS YOU LOVE TRUMP, SO YOU WONT AND DONT POST ANY NEGITIVE POST ON HIM AND THATS WRONG !

    2742nd ranked

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  13. cannot see my notifications in the comments section

    My idea? Fix it. It was working somewhat until two days ago. Now when it says I have a certain number of notifications, I click on it and it tells me I have none. On top of that, even when it was working, you changed it. Previously, when you clicked on a comment notification it took you to that. Now, it just takes you to the article and not to the actual comments. I've tried different browsers, clearing my footprint, turning off my VPN. Nothing works.

    180th ranked

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  14. Please restore my GIF option

    Please restore my GIF option......I used it so many times for birthday wishes, congratulations, and loving you posts.

    Please give this back to us!!

    1770th ranked

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  15. You have ruined a workable e-mail system. you must be insane.

    You have ruined a workable e-mail system. you must be insane.

    4886th ranked

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    4 comments  ·  Editorial  ·  Admin →
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  16. Technical issues within articles

    Notifications not working in the article section for several days. It doesn't seem anyone is addressing the issue. What is the point of the comment section if one cannot interact?

    205th ranked

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    4 comments  ·  News  ·  Admin →
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  17. This feedback forum is useless. AOL does nothing to fix the problems AOL creates.

    Does anyone at AOL even read this feedback? It doesn't seem so. The comments section on news articles is getting worse and worse. It's like AOL's programmers for the comments' forum don't have a clue as to what they are doing. It was working fairly well before AOL started using a pop-up for comments instead of just taking users directly to the comment in the CORRECT article when a user clicks on a comment in their profile or a notification that someone liked or commented on the user's comment. Now, the user SOMETIMES gets a pop-up window with comments from…

    459th ranked

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    1 comment  ·  Admin →
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  18. WHY AM I BLOCKED FROM READING COMMENTS?

    Why is it that when I click on "See Comments," at the end of an article, nothing happens? I've closed and reopened AOL and still no access to the Comments. I've checked my system for malware and spyware...there are no issues with either. Have also rebooted the computer and gone back on AOL's software. STILL CAN NOT ACCESS COMMENTS. Yet, I see that the total number of comments increases, so some of your customers aren't having this problem. What's up with that AOL? I'm a paying customer and am not getting what I'm entitled to. FIX IT !!!!!

    1325th ranked

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    1 comment  ·  Admin →
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  19. Have Mail filters that work

    I pay for AOL ! I have to review spam folders because occasionally a legitimate email gets in there.
    There are many disgusting "subjects" let through.
    The mail filters (send to trash) do not work ! Why do you even pretend to offer them a/

    531st ranked

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  20. Stop rejecting my comments on post...you've blocked me from posting or commenting which is a violation of my 1St amendment rights.

    AOL is violating my 1st amendment rights by rejecting any comment or post with the lame excuse that I am not following the rules no matter the comment. Even if I state I agree or I disagree...put an emoji ...any little action or response. If this continues I will have to file a complaint with Government officials. Remember Facebook did this to some of it's members and suffered legal actions. AOL will be next.

    299th ranked

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    6 comments  ·  Editorial  ·  Admin →
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