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Tell us how we can improve AOL. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.
224 results found
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NO WAY TO ENTER WHEN YOU ARE LOCKED OUT
I am locked out of my existing account and can't get it back. It asks me for an account code which I have no idea how to attain. No instructions anywhere. Hey, AOL games make it easy.
3090th ranked -
Technical issues with the audio/sound in the slots lounge
While playing slots in the Slots Lounge, the audio/sound stops playing after watching the ads to earn 300 reward points. This has been happening for at least the past 6 months. Not having the sound effects really takes away from playing slots. Just fix it please! Thank you.
3090th ranked -
FIX YOUR GAMES - TEXAS HOLD-M IS NOT WORKING FOR THE SECOND DAY
FIX YOUR GAMES TEXAS HOLD-EM IS NOT WORKING FOR THE SECOND DAY
3090th ranked -
Put a halt to Masque's arbitrary muting of players in the aol games chat.
The monitors of the Chat rooms in the games portion of AOL are going overboard with their censorship. In most cases, if you try hard enough, you can find something that offends someone in some way. You can't mute everything. The simple act of reporting someone because you lost an argument, and then having that person muted, or someone question your playing skills and reporting them because you had your feelings hurt, and then masque muting them, is beyond common sense. You also can not presume to know what a person was implying when they used an acronym or abbreviation,…
3090th ranked -
What happened to the Spades Tournament game?
Enjoyed the Spades Tournament game very much. Why was it taken away?
3090th ranked -
Eliminate the computer(s) from competing with BINGO players.
Eliminate the computer(s) from competing with BINGO players. These wins (sometimes 4 in a row) tend to run people off the game in disgust, including myself. I really enjoy the friends I meet but the AI is discouraging.
3090th ranked -
The ads during backgammon often run so long that you get timed out of the game.
Don't let the move timer start until after the ad finishes.
3090th ranked -
"hearts" game - expose SLOWLY all cards in each hand after all points and queen of spades have been played
in "hearts" game, after all hearts and queen of spades have been played, expose ALL CARDS IN EACH HAND SLOWLY! right now, it's impossible to learn anything from the game for lack of knowing each hand completely
3090th rankedAdminAOL Admin (Admin, AOL) responded
Thank you for your feedback! The best way to address this issue is to contact Masque at support@masque.com for personalized help.
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3090th ranked
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Re: AOL Games - Arkadium Bubble Shoot
When AOL Games is selected on my Windows PC and I select Arkadium Bubble Shooter the game opens and the chat section opens but the game portion is empty (blank). No "Play" button is available to start the game. I ran the problem through AOL trouble shooting but since the game is provided by a third party AOL can't fix it. AOL referred me here to request a fix in the next update. CAN ANYONE HELP?
1596th rankedAdminAOL Admin (Admin, AOL) responded
Thank you for your feedback! The best way to address this issue is to contact Masque at support@masque.com for personalized help.
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Blackout Bingo problems
This game has several problems now. After I finish a game and move to another tab while it loads and then come back, the 3 cards I have are no longer there and only a black screed, Also, if I join a game in the middle, now it won't let me play like it used to. This is so aggravating.
George Aycock
3090th ranked -
STOP ELEVATED SOUND VOLUME ON CASINO ADS - RE BACKGAMMON GAME
Who thought it would be a great idea to push Casino ads every minute on Games site. How could anyone enjoy a Backgammon game with interruptions every minute with Casino ads and even more annoying elevated sound with the Casino ads. The elevated sound is enough to wake the dead. This must stop or AOL loses me for good. I am not a pawn for AOL. I understand ads but this new thing is so irritating. Why would anyone want to participate in this scam.
1596th ranked -
STOP ELEVATED VOLUME ON CASINO ADS
ELEVATED SOUND VOLUME ON CASINO ADS WHEN PLAYING BACKGAMMOM IS SO, SO, SO ANNOYNING
MUCH TOO FREQUENT - CASINO ADS WHILE PLAYING BACKGAMMON
CAN'T ENJOY GAME WITHOUT CASINO ADS EVERY MINUTE3090th ranked -
ONLY allow writers who have good grammar & sentence structure abilities to "write" for AOL.
Charles Robinson, you DON'T belong in journalism. Period!!! Here is one example of your outrageously STUPID, ILLITERATE so-called "writing" skills. You wrote in the 4th paragraph of the article about teams for which Brady could've played, and might play for in the future: ".....except Gruden blew the deal UP". (The proper way to have written that is this: "....except Gruden blew UP the deal". In fact, TWICE, you wrote that same statement in exactly the same way. I didn't bother to read much of the remainder of the article, but, it's likely that you made an equal amount of improper…
3090th ranked -
Fix bingo!! cannot play at all anymore
Make bingo work again!!
3090th ranked -
my score is not changing at all in backgammon.
I have won at least 7 games and did not get any points.
3090th ranked -
Why did you change the hearts formant? Previous browse lounge much better. Too much time allowed for players to play.
Why did you change the hearts formant? Previous browse lounge much better. Too much time allowed for players to play.
1596th rankedAdminAOL Admin (Admin, AOL) responded
Thank you for your feedback! The best way to address issues with games is to contact Masque at support@masque.com for personalized help.
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BRING BACK THE OLD FORMAT
The gaming site is a mess ... please bring back the old format. Your techs DO NOT know what they're doing, your site is a mess.
361st ranked -
ask people if the like sports or games & stop showing them so they will browse more- those 2 things feel pushed
ask if people want to see stuff about games or sports. if they say no then something useful may be able to replace those pics or stories.
3090th ranked -
tried to play on aol games. Nothing downloads, you have a problem and need to fix it.
aol games, nothing downloads, fix it.
3090th ranked
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