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Tell us how we can improve AOL. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.
223 results found
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BRING BACK THE OLD FORMAT
The gaming site is a mess ... please bring back the old format. Your techs DO NOT know what they're doing, your site is a mess.
361st ranked -
FIX YOUR GAMES - TEXAS HOLD-M IS NOT WORKING FOR THE SECOND DAY
FIX YOUR GAMES TEXAS HOLD-EM IS NOT WORKING FOR THE SECOND DAY
3086th ranked -
the new format doesn't allow me to see the whole lobby, used to....?
new format doesn't work right
673rd ranked -
Re: AOL Games - Arkadium Bubble Shoot
When AOL Games is selected on my Windows PC and I select Arkadium Bubble Shooter the game opens and the chat section opens but the game portion is empty (blank). No "Play" button is available to start the game. I ran the problem through AOL trouble shooting but since the game is provided by a third party AOL can't fix it. AOL referred me here to request a fix in the next update. CAN ANYONE HELP?
1595th ranked
AdminAOL Admin
(Admin, AOL)
responded
Thank you for your feedback! The best way to address this issue is to contact Masque at support@masque.com for personalized help.
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Eliminate the computer(s) from competing with BINGO players.
Eliminate the computer(s) from competing with BINGO players. These wins (sometimes 4 in a row) tend to run people off the game in disgust, including myself. I really enjoy the friends I meet but the AI is discouraging.
3086th ranked -
The ads during backgammon often run so long that you get timed out of the game.
Don't let the move timer start until after the ad finishes.
3086th ranked -
"hearts" game - expose SLOWLY all cards in each hand after all points and queen of spades have been played
in "hearts" game, after all hearts and queen of spades have been played, expose ALL CARDS IN EACH HAND SLOWLY! right now, it's impossible to learn anything from the game for lack of knowing each hand completely
3086th rankedAdminAOL Admin
(Admin, AOL)
responded
Thank you for your feedback! The best way to address this issue is to contact Masque at support@masque.com for personalized help.
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have you ever heard of "if it ain't broke, don't fix it"? Whatever you did please change games back to the way it was was.
The games are now too small and the chat section is too big ... it 's ridiculous
673rd ranked -
make the AOL game-Classic Solitaire card game wider or bigger
the AOL games square is smaller than what it was before because it used to be bigger and then during when I'd be playing Classic Solitaire cards on AOL's games website well there'd be video ads inbetween while I'd be playing a card game of Classic Solitaire how come ya can't make the screen bigger or what's all going on with it.
673rd ranked -
Technical issues with the audio/sound in the slots lounge
While playing slots in the Slots Lounge, the audio/sound stops playing after watching the ads to earn 300 reward points. This has been happening for at least the past 6 months. Not having the sound effects really takes away from playing slots. Just fix it please! Thank you.
3086th ranked -
the new format doesn't allow me to see the whole lobby, used to....? only see 3 tables on the left side of the lobby the right side is blan
your new format is not working
1595th ranked -
Put a halt to Masque's arbitrary muting of players in the aol games chat.
The monitors of the Chat rooms in the games portion of AOL are going overboard with their censorship. In most cases, if you try hard enough, you can find something that offends someone in some way. You can't mute everything. The simple act of reporting someone because you lost an argument, and then having that person muted, or someone question your playing skills and reporting them because you had your feelings hurt, and then masque muting them, is beyond common sense. You also can not presume to know what a person was implying when they used an acronym or abbreviation,…
3086th ranked -
What happened to the Spades Tournament game?
Enjoyed the Spades Tournament game very much. Why was it taken away?
3086th ranked -
STOP ELEVATED SOUND VOLUME ON CASINO ADS - RE BACKGAMMON GAME
Who thought it would be a great idea to push Casino ads every minute on Games site. How could anyone enjoy a Backgammon game with interruptions every minute with Casino ads and even more annoying elevated sound with the Casino ads. The elevated sound is enough to wake the dead. This must stop or AOL loses me for good. I am not a pawn for AOL. I understand ads but this new thing is so irritating. Why would anyone want to participate in this scam.
1595th ranked -
this is not working
i have a jpg of the problem. your new screen look has made playing card games impossible!
1595th ranked -
enlarge sudoku screen
enlarge sudoku screen, the screen is now to small for me to see unless I get real close to the comp. screen!
964th ranked -
Fix bingo!! cannot play at all anymore
Make bingo work again!!
3086th ranked -
Why did you change the hearts formant? Previous browse lounge much better. Too much time allowed for players to play.
Why did you change the hearts formant? Previous browse lounge much better. Too much time allowed for players to play.
1595th rankedAdminAOL Admin
(Admin, AOL)
responded
Thank you for your feedback! The best way to address issues with games is to contact Masque at support@masque.com for personalized help.
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3086th ranked
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The new framing of Masque Games is aesthetically displeasing
The new framing of Masque Games is aesthetically displeasing. A mostly black window except for colorful game within a large mostly white AOL frame. It would seem to violate basic principles of HUI design/usability.
1595th ranked
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