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Tell us how we can improve AOL. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.
10283 results found
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Ditch your new AOL Email version. Go back to the old way!
This is the worst AOL email change. You can't move paragraphs by dragging and dropping into different paragraph. You can't choose fonts other than tiny, medium, large extra-large and HUGE. Are you kidding me? This isn't a dress size! We need various fonts like you had before. What happened to the font color options? They are nothing like the previous version. You should be fixing the amount of upload size. It's pretty wimpy. Also, it takes forever send a long email with attachments when other accounts like Gmail can handle it.
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Scrolling does not work on the new version for my Mac even with help from two techies.
Second thing: This new version does not have a way to type a name and see the list of emails I sent to that person as the old version did.
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Get rid od the new format. I DO NOT WANT IT. Give us a choice or I'll start using my Gmail exclusively. It sucks.
I want the classic email back
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Type of ads
I'm really getting tired of all the sexually oriented ads that are seemingly on my screen with increased frequency. Neither I (47 yr old female) nor my (80 yr old) mother appreciate it. We're the only people who use this computer. Apparently, ad preferences, privacy, etc., mean nothing.
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Bad layout, bad mail design
I don't like the new lay-out, especially with mail. Also, my favorites are gone, have been gone for about a week. Would like them back please.
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I don't like the new email format. I liked being able to group my messages from same sender because it was easier to find. Now it sucks!!!
change email back to old way!!!
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Lost Island Mahjongg - No Sound Please Fix
The Lost Island Game was updated and now after the first round, the "Please Wait" does not go away and there is no sound. Please fix.
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******** AOL
******** AOL
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Stop CHANGING SITE
Stop changing site = go back
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Remove the picture and ad of the dancing shemale with the hanging appendage from daisy duke shorts
Remove the picture of the dancing female male with the hanging appendage from his/her daisy duke shorts. It is disgusting an a community guidelines violation.
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Obscene advertising
Stop obscene advertising. You would not believe what I am looking at this morning on my home page. It's disgusting. Can't get rid of it. I am going to have to leave AOL if this does not stop.
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AOL Desktop Gold Crashes After Signing In
Whenever desktop gold is opened it runs fine then as soon as you login the program freezes and crashes. Windows 11 22H2 is the operating system I've had the same issue on Windows 10 22H2. Tried reinstalling the program several times and tried installing the beta releases. Tried renaming the AppData Local Folder for desktop gold. Tried removing antivirus to see if that affected it. Tried a speed test and it was normal. It has all updates applied it is currently on 11.0.4322.
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HORRIBLY SLOW - I go off to do other things while AOL is trying to catch up
It takes several seconds to delete contents of the Spam or Trash folders. There's NO reason for this delay, and I'm considering a permanent forward to another email provider.
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Go back to original format
This is a downgrade NOT an upgrade
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I hate the new email. I can't get what I want after 30 yearsof enjoying it!
Let us know how we can get our beloved basic email back the easy way you used to for the older customers like me who have been on AOL for 30 years or more. If the younger generation wants the new mail let them have it,but please don't take our basic email away from us 80 year olds.. ty
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