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← Customer Feedback for AOL


This forum is for you to make product suggestions and provide thoughtful feedback. We’re always trying to improve our products and we can use the most popular feedback to make a positive change!

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Tell us how we can improve AOL. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.


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10892 results found

  1. Go back to the old format. This new one is not user friendly. AOL user are older citizens and we don’t need another new format to adapt to.

    Go back to the old format. Do you not understand that AOL is used by a lot of senior citizens who don’t need new bells and whistles. We are set in our ways, and prefer not to have things change, especially if they are not user friendly. Do you think your users are millennials who always look for something new??? We are not them.

    7th ranked
    6 comments  ·  Admin →
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  2. Please make log-in easier not harder

    Lately I have had to go through a call back process to get into my e-mail account. Honest! I don't give out my password and I don't send secure information over e=mails. Once in a while going through a second procedure to log in is ok but, every time is a pain!

    4228th ranked
    0 comments  ·  Admin →
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  3. Terrible design.

    Please organize the site. Is this another ugly site?

    4228th ranked
    0 comments  ·  Editorial  ·  Admin →
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  4. Hello, I am unable to leave any comment at all on anything, I can say simply 'hello' or 'it's a beautiful day' and its automatically denied

    Im unable to leave any comments at all on anything, I can say simply 'hello' or 'it's a beautiful day' and it gets denied.

    4228th ranked
    0 comments  ·  Admin →
    How important is this to you?

  5. Need toolbar for formatting for bold,underline link etc. in the basic mail version

    Formatting in basic version will be user-friendly if we have the toolbar even on the basic mail version of aol.

    4228th ranked
    1 comment  ·  Admin →
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  6. Background Button Unavailable

    My background button is now unavailable and the photo I had is no longer there. I now have a blank blue screen. I cannot change or out up a background photo.

    4228th ranked
    0 comments  ·  Admin →
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  7. why is every story negative about Trump

    Try to be a little fair and post some positive stories about Trump!

    4228th ranked
    0 comments  ·  News  ·  Admin →
    How important is this to you?

  8. Go back to previous sign in for mail. This new way stinks Always have a problem. Time to switch to a different email provider

    Go back to previous sign in for mail. This new way stinks Always have a problem. Time to switch to a different email provider

    4228th ranked
    1 comment  ·  Admin →
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  9. Stop the fake news. Your news is so incredibly bias against Christians, conservatives, patriotism and republicans, especially Pres. Trump.

    Stop the Fake News. AOL News is so biased. When will the news people get a clue?

    4228th ranked
    0 comments  ·  News  ·  Admin →
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  10. You can get people that examine posts to be objective instead of only liberal point of views posted

    censorship even if factual you will delete if it does not support your liberal views

    2357th ranked
    1 comment  ·  Admin →
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  11. Senior users

    I'm a senior citizen and often you ask me to take a picture of something and put in a passkey. I don't even know what that is. Keep it simple if you want to keep older members. Just require an ID and password.

    4228th ranked
    0 comments  ·  Editorial  ·  Admin →
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  12. Stop Harris False Ad claiming campaign funds shortfall after Harris claiming record contributions. False claims and wire fraud

    Stop Harris False Ad claiming campaign funds shortfall after Harris claiming record contributions. False claim and criminal wire fraud

    1515th ranked
    0 comments  ·  Editorial  ·  Admin →
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  13. can't connect my aol email to android phone

    Been using aol email for decades. Now, I cannot my aol email to my new Samsung cell phone. No problem connecting my yahoo email account. AOL SUCKS!

    4228th ranked
    0 comments  ·  Admin →
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  14. Where can I find what is "offensive" or questionable on posts?

    Location to find what is wrong with posts

    4228th ranked
    0 comments  ·  Editorial  ·  Admin →
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  15. YOUR BLACK ADVERTISING BOX IS HUGE AND COVERS 3/4 OF THE ARTICLE. THE BOX DOES NOT ALLOW YOU TO CLOSE THE AD.

    ALLOW US TO CLOSE IT OR AT LEAST REDUCE THE SIZE OF THE BIG BLACK BLOB AD.

    4228th ranked
    1 comment  ·  Admin →
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  16. How dare you charge for your mistakes!

    you kept deleted mail- you show how many when i sign in online browser- you have a person in my family looped into my email even though we have different email names and passwords and they have to go through hoops to get a code so they can use

    4228th ranked
    1 comment  ·  Admin →
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  17. Angelino's subscription coffee needs a mention 5star

    This is the most amazing coffee

    4228th ranked
    0 comments  ·  Editorial  ·  Admin →
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  18. Stop the ads listed as "NEWS".

    STOP ADS LISTED AS NEWS.

    4228th ranked
    0 comments  ·  News  ·  Admin →
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  19. No more Obscene Ads

    Discontinue Obscene Ads. This, I am sure, is in violation of some laws pertaining to ***********. These should not be shown openly, and continuously. I am going to research the law, and report any form of violations. The fact I called what is supposed to be customer support and got no help, but an excuse that these are paid ads, is outrageous.

    4228th ranked
    0 comments  ·  Admin →
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  20. Become non-partisan and quit building up Kamala and tearing down Trump. Be a real news station and report the news. Do not use your opinions

    Become non-partisan and quit building up Kamala and tearing down Trump. Be a real news station and report the news. Do not use your opinions

    2357th ranked
    1 comment  ·  Admin →
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