Go back to the old format. This new one is not user friendly. AOL user are older citizens and we don’t need another new format to adapt to.
Go back to the old format. Do you not understand that AOL is used by a lot of senior citizens who don’t need new bells and whistles. We are set in our ways, and prefer not to have things change, especially if they are not user friendly. Do you think your users are millennials who always look for something new??? We are not them.
Ruth Bennett-kitchen
shared this idea
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WILLIAM HART
commented
Many of we unhappy customers would like to know what prompted this god awful new format. Why did you change a format that obviously was liked by many of us.
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ELLEN O LEARY
commented
The new page is just confusing. Why mess with success as you can tell from the comments how many users really love the former page settings. Change is not always good.
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ROWENA KELLER
commented
I've had AOL from the beginning and 80 years old. I can't forward now to my contacts. Alot of my contacts are messed up and doesn't work. I only used e-mail addresses when sending some and not their complete name plus e-mail address. I'm so stressed out now that it's been changed. I only use my old Laptop, and not my phone. Nothing works. Please please let us go back to the original AOL.
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SERGE VEBER
commented
je souhaite conserver mon ancienne version d'aol
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Gloria Hamric
commented
Go back to the old way of showing new news items... just the picture is not the same as the way it was with a short caption introducing what the picture is about... just the picture is annoying. I don't like change, as an older person and I see that there are over 1700 "older people" who agree with not changing one thing or another from the way it used to be. OR ... give us a choice if we want the old version or this "new and improved version", cause it might make for a lot less "clicks" and money for you. I will just fly by any picture that I know nothing about and happens not to be in my attention "wheelhouse". Thank you for your time.