Skip to content

AOL.com


This forum is for you to make product suggestions and provide thoughtful feedback. We’re always trying to improve our products and we can use the most popular feedback to make a positive change!

This forum is not monitored for any support-related issues. If you need assistance of any kind, please visit our help site.

Tell us how we can improve AOL. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.


12639 results found

  1. Improve Article Comments Notifications... not working

    Article comments notifications NOT working for a week now. The icon shows notifications are there but when the icon is clicked to see notifications, nothing shows up. Why have a comment section is readers cannot participate in discussions. Will someone fix this already.

    131st ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    3 comments  ·  News  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  2. fix copy & past ,, fix aol report bugs bugs

    fix copy & past ,, fix aol report bugs bugs

    5023rd ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    2 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  3. Stop putting ads in the list of emails --URGENT

    Today for the first time I see that AOL is putting ads in my list of emails, as well as in banners at the top of my list of emails. THIS IS AWFUL. I have been a paid AOL user for more than 20 years. I don't have to put up with this intrusion. The banner ads and pop up ads are bad enough (and they are VERY BAD), but I have trained myself to ignore them. It is harder to ignore ads that are inserted in my list of emails and look like an email rather than an ad.…

    670th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  4. Help Customers With Undeletable Ads in their AOL Mailboxes

    AOL's paid advertisers have been inserting undeletable ads in AOL customers' email. AOL declines to help.

    1033rd ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  5. cannot see my notifications in the comments section

    My idea? Fix it. It was working somewhat until two days ago. Now when it says I have a certain number of notifications, I click on it and it tells me I have none. On top of that, even when it was working, you changed it. Previously, when you clicked on a comment notification it took you to that. Now, it just takes you to the article and not to the actual comments. I've tried different browsers, clearing my footprint, turning off my VPN. Nothing works.

    145th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  6. Font mail issue

    When I download attachments and copy, the format gets distorted when I paste. The issue started recently so it was working just fine previously. Tried multiple troubleshooting steps with the aol agent: various browsers, devices, incognito, the basic page but still the format was distorted. On other email, like gmail, it's working and also on other aol accounts but not mine specifically. Got advised to submit a feedback for this issue.

    2830th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  7. When I try to log in to AOL, I have to request a code. It arrives via a phone call—though in English (even though I am in Germany and select

    When I try to log in to AOL, I have to request a code. It arrives via a phone call—though in English (even though I am in Germany and selected German as the language). Furthermore, the recorded message is so fast and quiet that, as a German speaker, it is impossible to understand the English numbers. I have been an AOL user for decades, yet I have never encountered anything like this before. Consequently, I was unable to log in to AOL on a new computer.

    5023rd ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    2 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  8. Problem with Bell Icon Notification for Likes and/or Replies on News Article Comments

    There's been an ongoing issue, of late, with the Bell Icon notifications for "Likes" and/or "Replies" to comments made on AOL's news articles. The number will momentarily appear above the icon, but when you click on it...NOTHING new (bold print) in the pop-up list of notifications. In order to discern what was said, had to go to account listings and GUESS at what article I commented on. Why, you ask? Because there's also a glitch with the word POSTED not appearing (which won't permit you to click & go automatically to your comment). Nor is there a pic or headline…

    181st ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    6 comments  ·  News  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  9. BRING BACK GIFS PLEASE..VERY CRITICAL FOR SENIORS. LONG TIME USER PLEASE

    PLEASE BRING BACK GIFS. VERY IMPORTANT TO SO MANY SENIORS. LONG TIME MEMBER USE DAILY!!
    WE HAVE FAMILY OUT OF TOWN AND USE IT EVERY DAY. I AM BEGGING YOU TO HEAR OUR NEEDS THANK YOU

    829th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  10. Don't ever attach this to an email in my inbox:This message seems suspicious... It could be from a legitimate sender, but there’s a chance i

    You will not EVER attach this message again to an email in my inbox. It is ALWAYS incorrect.
    This message seems suspicious...
    It could be from a legitimate sender, but there’s a chance it’s an attempt by a hacker to gain access to your system. Tap below to see a list of actions you can take.

    2830th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  11. Can you Remove the 2nd "AD" that some idiot has placed in the personal emails!!! It was very dumb and an annoyance

    Again, Remove the second and addition ads in the personal emails!!!!! There seems to be a number of complaints about the Dumb move!!!

    2830th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  12. need he ability to block all spam from "gendafilem.nl" I get dozens everyday

    need he ability to block all spam from "gendafilem.nl" I get dozens everyday

    1825th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  13. Start using the ORIGINAL AOL system. Your "improved" system does NOT work.

    Start using the ORIGINAL AOL system. Your "improved" system does NOT work.

    5023rd ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    2 comments  ·  Editorial  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  14. Start using the ORIGINAL AOL system. Your "improved" system does NOT work.

    Start using the ORIGINAL AOL system. Your "improved" system does NOT work.

    5023rd ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    2 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  15. Get rid of these flickering ads!!!!!!!!!!!

    These flickering ads on the right of the news are distracting and can cause epileptic seizures. They are TOOOOOO much and are getting to be constantly on. Stop them...they don't work and I refuse to buy from these places like a lot of others.

    1360th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  16. 2830th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  17. Technical issues within articles

    Notifications not working in the article section for several days. It doesn't seem anyone is addressing the issue. What is the point of the comment section if one cannot interact?

    181st ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    4 comments  ·  News  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  18. Can i block an entire domain?

    I receive a copious amount of spam. More than half of it comes from the same domain name: "gendafilem.nl". It is always preceded by a different gibberish alpha-numeric user name. I select each one, and mark it to be "blocked", only to receive more with different variants of the user name. How can I block everything that comes from this auto-generating domain?

    670th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  19. Comments rejected

    Comments are rejected,

    1825th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  News  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  20. red banner shows "We are unable to bill your premium subscription to the method of payment on your account.

    On top of my AOL page a red banner shows that "We are unable to bill your premium subscription to the method of payment on your account." Kindly put attention on this

    1825th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Finance  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  • Don't see your idea?

AOL.com

Categories