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Tell us how we can improve AOL. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.
11794 results found
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Be less partisan and try and balance your feelings of hate from just the Conservatives to include the Democrats.
USA and their articles are so biased against any and all Conservative views that it makes AOL look like a mouthpiece for the far left and pure hate for people who live in this Country who actually want our Country to be a Country.
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guarantee that folders in AOL mail appear on the phone app for AOL email exactly as they do on the computer!
My aol email has many folders so I can arrange emails for quick reference. This is good. NOT GOOD is that the folders appear in a different order on the AOL app in my cell phone - they WERE in the same order, and suddenly half of them are now all under one of the other folders - they're in alpha order as subfolders in that other folder but they do not belong under another folder - they are their own folders, as they are in my computer accessed AOL email. Tech support has no idea of how to rearrange…
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fix issues with AOL cell phone app (on iPhone)
AOL app on iPhone randomly resorted my folders - they are in correct order on my computer - but on the app half of them now appear as sub folders under one preexisting folder. Tech support said this is due to an update. But they have no fix. There is no way to sort or rearrange folders on the app - find one!
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allow customers to speak with Sr tech support
on my cell phone AOL app, my folders were reshuffled with half of them now under an existing folder. The CSR said that it may have happened with an update and that there is no way to reorganize folders. I'm reading the other feedbacks on tech support and all of us have similar expriences - AOL has no answers, does not know how to solve problems and won't allow access to senior tech support people
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Fix the lag time between clicking on a news article and getting a blank screen before the article populates
Fix the time lag
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Generate app password Unavailable
I think this is very basic for today IT, if still can like this either you need to update your apps / web / anything that cause this not working
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Can't open up comment's on articles on AOL, yesterday and today. Please help
Why can't I comment on stories on AOL, this was happening all day yesterday and again again. I hit show comments and nothing opens up. Thank you
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Why is AOL censoring all of my contents ? They are not offensive to anyone except AOL's ministers of information.
Your comment on "Is This The Worst 1-Word Text Message You Can Possibly Send?" violates the community guidelines and has been rejected
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CHAZ Sun 05 Oct 2025 03:25:59 PM
They make it up as they go . I'm SURE
HOW HAS THIS COMMENT VIOLATED THE GUIDELINES ? I HAVE BEEN NCENSORED FOR 3 YEARS. WHY???4653rd ranked -
account verify
i cant log into my account because it says i need to verify via other email adress i dont know why you guys keep soing this when i put thee password in its me its very annoying i am now locked out of my accounts
2624th ranked -
reminders
Ive set reminders on my phone because it is a given option on aol app. However, there is no way to access those reminders, or edit them on my phone. I set one and it doesn't pop up on my computer either. Theres no way for me to trouble shoot this unless I pay a premium price. I tried using the help site for the reminders but it is generalized to the settings and not to the reminders themselves. It doesn't tell you where to go to access your reminders to look at the ones you set in the past…
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AI false ad on AOL, titled Brain Lift. Dr. Gupta with CNN never endorsed this product.
Ad titled Brain Lift is a video supposedly having Dr. Gupta with CNN endorsing this product. It was AI produced and he never did it. It needs to be taken down.
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BRING BACK SORT BY SUBJECT!!!!!!!!!
With so many emails to sort through, it is so important to be able to serach by subject line, and not to go to advance settings and guess what might be out there. Please bring it back!!!
1244th ranked -
Fix the "comment" snafus...
Why did you change the way customers can view "likes" and "replies" to their comments? Originally, for years, all you had to do was click on the Bell icon and highlighted notification...then it would not only take you to the article, your comment would automatically appear on the screen, along with the capability of reading any replies to same. Now, when you click on those highlighted "likes" and/or "replies," it will take you to the article -- but that's it. In order to get to your reply, you have to scroll down and click on "see comments." Then you're original…
4653rd ranked -
Stop the censorship
As long as you aren't allowing me to post comments I am not interested in your ads or anything you are selling and I will get my news elsewhere, People are noticing your pro Trump censorship. Stop censoring people for no reason. You claim that you don't censor, that is a lie.
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when clicking "add or switch account" on the security page (on the top-right corner), the website was redirected to Yahoo webpage
when clicking "add or switch account" on the security page (on the top-right corner), the website was redirected to Yahoo webpage
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AOL desktop gold fonts and text
AOL Desktop Gold fonts and text are messed up, the font and text is different from the general tab window. Already adjusted to default still letters are not good and they squiggly.
11533rd ranked -
AOL - Please reach out to people before deleting their emails!
I recently logged onto my father's email to look for something important we needed on his behalf. Now, mind you, I don't really remember the last time I logged on for him. However, when I logged on the other day, all of his emails were gone.
AOL did NOT reach out to my mother or I, even though both of us have our phone numbers and emails on the recovery methods, so they should know who to contact.
Instead of deleting memories, important documents, etc, how about AOL makes a new system, like an archive? Or perhaps maybe reaching out…
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Is it possible for an AOL user to send an AOL created news story to Facebook? I have searched for a link and did not find it.
Is it possible for an AOL user to send an AOL created news story to Facebook? I have searched for a link and did not find it.
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Trying to fix problem
Re case 29751030. Unable to post comment, always rejected and they are not vulgar. Also, when I post a comment and someone reply’s I am not able to reply to their comment
How can I correct4653rd ranked -
ASTRA GEM
FIX THE GAME SO APERSON CAN PLAY MORE THEN 1TO 6 GAMES
4653rd ranked
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