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Tell us how we can improve AOL. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.

10308 results found

  1. GO BACK TO THE WAY IT WAS !!! YOUR NEW FORMAT IS TERRIBLE! WHY WOULD YOU CHANGE WHAT HAS WORKED FOR YEARS !

    GO BACK TO THE WAY IT WAS !!! YOUR NEW FORMAT IS TERRIBLE! WHY WOULD YOU CHANGE WHAT HAS WORKED FOR YEARS !

    200th ranked

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  2. Sync mainframe with customer's AOL information

    I changed my payment information in December 2023, I received a paper bill (1/16/24) stating that my old billing information was not working.I checked my account on my computer and the new information displayed. I called customer service and the old billing information was on AOL file. I was told that AOL mainframe did not have the change, Maybe your mainframe/servers need to be restarted. This is ridiculous !! AOL needs to pay attention. Maybe Quality Control?

    2178th ranked

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  3. STOP!!! the irritating flashing ads..

    STOP The Flashing ads...I keep reporting and they are back in a few seconds...

    2178th ranked

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  4. bring back my old AOL = new one sucks big time

    bring back my old AOL = new one sucks big time

    219th ranked

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    0 comments  ·  Editorial  ·  Admin →
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  5. Cruisers blocked from accessing email in ports-maybe we need pin or Pass key

    Cruisers- If your phone carrier does not provide phone service abroad, you cannot get phone access code to check AOL mail. Maybe we should have option to use instead pin or Pass Key. Most of cruisers cannot afford phone service and rely on free WIFI in ports. AOL does not care if we miss important messages and come home to find our loved one already buried. Lack of compassion and civility from AOL is abhorent.

    3963rd ranked

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  6. PLEASE bring back the word game The Book of Treasures

    I don't know why you discontinued the game The Book of Treasures just when a lot of people were really getting into it. so I want to to know if it is available for purchase or download . Pleas give the interested people a place or website to refer to.

    3963rd ranked

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    1 comment  ·  Website  ·  Admin →
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  7. 2178th ranked

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    0 comments  ·  News  ·  Admin →
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  8. 105th ranked

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  9. Format Options

    We would really like to go back to the OLD AOL , is there a format option that can allow users to choose which format they would like. It is too difficult for your older demographic to use , they would enjoy a simpler version.

    219th ranked

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  10. 3963rd ranked

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    1 comment  ·  Editorial  ·  Admin →
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  11. Why has Aol and Yahoo blocks me, Why can't I get an answer for a person??

    Why is Aol and Yahoo, blocking me from making a comment. this is what keeps coming up. time after time. Someone fix it

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    3963rd ranked

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  12. GIVE ME BACK MY OLD EMAIL!!!!

    IF I WANTED GMAIL I WOULD HAVE SIGNED UP FOR GMAIL. YOU WERE THE ORIGINAL, WHY WOULD YOU COPY SOMEONE ELSE? IT SCREAMS DESPERATION AND IT'S A BAD LOOK FOR YOU!!!

    200th ranked

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  13. give me back my AOL Classic or I'm finding another service.

    give me back my AOL Classic or I'm finding another service.

    141st ranked

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  14. E mail format

    The new format is , simply, terrible. No search feature, clumsy, hard to use and easy to make errors when using. Sometimes change for the sake of change isn't a good idea, and here it just isn't. I have resisted g mail, but now.....

    243rd ranked

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  15. Go back to the previous format. Looking back over the previous feedback comments I think this is the general consensus. It is too busy.

    This new format is terrible. Too busy, not easy to navigate. Why mess with a format that has worked for years. Give us back the previous format ASAP.

    219th ranked

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  16. dont like new aol version

    I dont like the updated version of aol and would like to change it back. Nothing to do with mail! The big pictures on homepage are toooooo big and have no explanations under the article!

    167th ranked

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  17. go back this SUCKS

    THIS SUCKS on to GMAIL>COM

    3963rd ranked

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  18. 3963rd ranked

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  19. STOP resetting the news feed when people read an article!!!

    On AOL News, the most annoying thing is that when I am paging through the news feed, when I go to read a story, it takes me all the way back to the beginning again. STOP DOING THAT ! It will make me want to read AOL news.

    3963rd ranked

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  20. The new look to Today Aol news ... don't like it, prefer the old layout.

    The new look to Today Aol news ... don't like it, prefer the old layout.

    124th ranked

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