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11905 results found

  1. Stop Spamming Me with Monthly Benefits Statement

    I have exactly 0% confidence anyone at AOL will read this post, but here it is anyway.

    Don't be fooled. The message below is NOT a Monthly Benefits Statement. It is an unwanted promotional offer - the definition of spam.

    The Unsubscribe link at the bottom of the message leads to a page where I can see that I'm already unsubscribed from all types of communications from AOL. Yet you continue sending messages you know I don't want for services that I'm not interested in even though I've asked you to stop.

    This is practice is actually illegal. It is…

    2671st ranked

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  2. Any more unprompted Harris ads I will change services!

    Any more unprompted Harris ads I will change services!

    62nd ranked

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  3. 2 STEP VERIFICATION EXTREMELY USER UNFRIENDLY !!!

    NNOT ENABLED !! being FORCED TO USE IT IS FRUSTRATING< INCONVENIENT + NOT NEEDED OR WANTED !!! _ ONGOING + RECURRING PROBLEM ON BOTH AOL + YAHOO + NOTHING BEING DONE TO STOP IT !!!

    1720th ranked

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  4. FRUSTRATING USERUNFRIENDLLY VERIFICATION SIGN IN

    2 step NOT enabled - do NOT NEED or WANT 2 step verification - very secure passwords used - on going problem for months now + AOL does not care !!!

    1720th ranked

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  5. 390th ranked

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  6. Froplay AI Frauulent ad being shown on AOL

    This ad makes fraudulent claims about it's product. It is being prominently being shown on AOL news website.

    4761st ranked

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    1 comment  ·  Admin →
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  7. "Thumbs Up Likes" in Comments

    Used to be able to move your curser over the "Thumbs Up" icon underneath a comment and view a list of who LIKED what you had to say. Now, that feature is no longer available. Not every so-called upgrade is a necessarily good one. Kindly change it back.

    4761st ranked

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    2 comments  ·  Admin →
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  8. Return to the original mail format or please cancel my membetship

    Return aol mail to original format or cancel my membership! Wake up boneheads!

    4761st ranked

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  9. AI Censoring and Rejection of Comments rejects Freedom of Speech.

    My comments are being rejected at an alarming rate. I don't rant or rave, use cuss words or any threatening speech yet my comments are frequently rejected with no explanation. AOL gone overboard on its censoring of comments. Freedom of Speech is ignored by AI monitors.

    947th ranked

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  10. Get decent customer service!

    I've been a member since the 1980s, and service has only gotten worse. I waited 1 hr 23 min to get s.o. by phone. I also tried chat. I have a $9.99 plan. What a waste of $. There's so much more I could say but I've wasted enough time today.

    4761st ranked

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  11. AD Free on AOL App

    I have AOL Ad-Free Mail on my computer and I pay for it monthly. As of last week, the AOL APP keeps pushing me to buy ad free for my phone. After I delete an add, the pop-up keeps showing up and I do not want it or for it to pop-up all the time/every time I delete an add. I only want it on my computer because I pay for it monthly. Please make it stop on my phone I am not well and it's very annoying and it takes up too much of my time!
    Remove it from…

    2671st ranked

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  12. AGAIN !!!!!!!!!!!!!!!!!!!!!!!!!!!!

    AGAIN BEING FORCED TO USE FRUSTRATING< USER UNFRIENDLY VERIFCATION TO ACCESS ACCOUNT -rerecurring problem since Yahoo merger -

    2671st ranked

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  13. When will AOL get around to fixing the functionality in Comments?

    AOL should already know. Enough people have already complained.

    2671st ranked

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    1 comment  ·  Editorial  ·  Admin →
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  14. STOP THE KAMALA ADS

    I do NOT want to see her face multiple times per day....the least you could do is give Trump an equal amount of ad space....show both sides if you are going to go the political route on ads!!! BUT EVEN BETTER...NO POLITICAL ADS AT ALL

    62nd ranked

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  15. 2 STEP VERIFICATION

    NOT ENABLED - STAY VERIFIED CHECKED !!!!!!!!!!!!!!!!!!!!!! - ANOTHER AOL YAHHO WAY to FRUSTRAE, AGGRAVATE, + LOSE LONG TIME LOYAL CUSTOMERS !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    2671st ranked

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  16. Discontinue posting over-the-top revealing photos which objectify women’s bodies.

    Discontinue posting over-the-top revealing photos which objectify women’s bodies.

    4761st ranked

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  17. I am not able to make an attachment to my email. I called support and they think maybe a bug on website. Please help!

    I am not able to make an attachment to my email. I called support and they think maybe a bug on website. Please help!

    4761st ranked

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  18. Horrible customer service

    I was told that AOL would correct the comments sections on news feed. They have NOT. They do not allow me to comment on ANY news story. But at the top of the articles on the right hand side, I can see there are any number of comments already made - why can't I access them and reply to them or post a comment of my own? AOL has gone so far downhill that I am - after 26 yrs ready to kick them to the curb.

    4761st ranked

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  19. 1274th ranked

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    1 comment  ·  News  ·  Admin →
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  20. What's with all the Woke stuff?

    How about some balance? Enough with the 'Woke' articles - I suspect that about half of your customers are conservative and you owe them an equal platform - I've been on AOL for decades but I'm considering another email platform if you don't correct this

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    0 comments  ·  Editorial  ·  Admin →
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