AOL.com
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Tell us how we can improve AOL. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.
12520 results found
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this new format is absolute trash! why did you do this? Ever hear the saying "if ain't broke, don't fix it" Can't copy & paste images now
get rid of the drop down to select or apply. bring back copy and paste images into email. bring back the old format. this is awful. make email sorting options better
273rd ranked -
dont like new aol version
I dont like the updated version of aol and would like to change it back. Nothing to do with mail! The big pictures on homepage are toooooo big and have no explanations under the article!
209th ranked -
Comments section on all news stories keeps disappearing
Sometimes, when I click thumbs up or thumbs down, the comments section disappears and there is no "Comments" to open under the story. The comments also sometimes disappear when I try to open more comments, when I try to view someone's commenting history, or when I try to reply to a comment. The only way to get the comments back when any of these things happen is to open aol news and select the article again. After doing that, eventually the comments section disappears again when I perform a normal action. This is happening on all articles. Someone who does…
663rd ranked -
draft emails!
I have a hard time dealing with drafts emails.
I typed email to the friend. It should not go to the draft even when I did not click so it would go to draft and anyone could edit it while I typed my email. I do not understand why it is already in draft and I am puzzled most of the time. I do often have two emails - one already in my draft and to someone. It is not right to do that way. Therefore, I am scared that anyone would edit without my permission and change the way…
4999th ranked -
bring back the old home welcome page
This new welcome page is obviously designed for teens, I don't need games on my welcome page, and the layout you have now is the absolute worst. I don't need so many pictures, I can read...I realize most kids today can't read, but they need to learn. Besides, the kids rarely use AOL....they prefer facebook and its ilk. At least give us the option to decide which style is best for us.....
1351st ranked -
Sync mainframe with customer's AOL information
I changed my payment information in December 2023, I received a paper bill (1/16/24) stating that my old billing information was not working.I checked my account on my computer and the new information displayed. I called customer service and the old billing information was on AOL file. I was told that AOL mainframe did not have the change, Maybe your mainframe/servers need to be restarted. This is ridiculous !! AOL needs to pay attention. Maybe Quality Control?
2813th ranked -
Bad advertising
Why is it allowed for Choice Hotels to advertise a 30% discount for buying points and when you follow the link the discount is only 25%. I hate bait and switch!!!
2813th ranked -
Bring back the AOL Chat Rooms
I have been with AOL for many, many years. Needless to say, I know you got a lot of flack for shutting down AOL's chat rooms and removing the messengers so all it is, is a news and email server and nothing more. However, here is an idea to make AOL extremely profitable again.
Restart the chat rooms the way it used to be, before it was closed down.
However, you could do an "AOL Premium" as well. For the premium price, depending on the level people pay for, they could get certain perks.
For the lowest monthly premium, they'd…
816th ranked -
Cruisers blocked from accessing email in ports-maybe we need pin or Pass key
Cruisers- If your phone carrier does not provide phone service abroad, you cannot get phone access code to check AOL mail. Maybe we should have option to use instead pin or Pass Key. Most of cruisers cannot afford phone service and rely on free WIFI in ports. AOL does not care if we miss important messages and come home to find our loved one already buried. Lack of compassion and civility from AOL is abhorent.
4999th ranked -
PLEASE bring back the word game The Book of Treasures
I don't know why you discontinued the game The Book of Treasures just when a lot of people were really getting into it. so I want to to know if it is available for purchase or download . Pleas give the interested people a place or website to refer to.
4999th ranked -
comment section
Apparently stating the fact that israel is attempting genocide of the Palestinian people using the hamas attack as an excuse violates the idiotic rules.
4999th ranked -
Group lists are gone and missing
Group lists are missing and whenever I tried to create a new one the ADG will crash even after we update the program. we also try to TS the ADG also using the webmail but same issue after we create the group list it will be gone after we refresh the page.
4999th ranked -
AOL
AOL and all areas. Comment:
Your company is quite biased. Due to the extreme views that your company presents, I am searching for a new e-mail provider, and once I find it, I will be terminating my account. I have been with your company AOL for over 20 years and I know about changing with the times, but undesirable parts of the times you are attempting to desensitize people is what I am concerned about. I am quite disappointed. Take care.4999th ranked -
Bring back the ability to BLOCK SENDERS or unsubscribe before actually opening an email
Bring back the ability to BLOCK SENDERS or unsubscribe before actually opening an email
1822nd ranked -
There are so many besides me who hate your new format when there was nothing wrong with it.
BRING BACK TO OLD FORMAT! PEOPLE HATE IT!
126th ranked -
Go back to the basics
Get your programmers to go back to the basics. In trying to keep up with others or add something new AOL is not working correctly, duplications galore and it is not as user friendly as it used to be. I have been on AOL since it's inception was on Compuserve before AOL. The last few years AOL is going down as far as content, layout, user friendly and commenting on article ease. If you can't lead the pack be the best at the back of the pack.
4999th ranked -
Where is AOL support ?
They need to have a 24/7 contact/support email address coz their "help" didNt help me to report a bug..
4999th ranked -
return to the old layout for welcome the new one does not work
like I said to improve just return to the old
2813th ranked -
Format Options
We would really like to go back to the OLD AOL , is there a format option that can allow users to choose which format they would like. It is too difficult for your older demographic to use , they would enjoy a simpler version.
303rd ranked -
Why can't I comment?
Free speech
4999th ranked
- Don't see your idea?