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Tell us how we can improve AOL. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.


11983 results found

  1. I am not geting any code from snapchat

    can you guys do Ann update

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  2. AOL has blocked me from seeing or commenting on their articles why?

    stop blocking me from reading comments or posting comments on your articles AOL

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  3. I cannot upload files and its an on-going error. It says it cannot save as a draft thought I am trying to send. I contacted tech not solved

    I cannot upload files and its an on-going error. It says it cannot save as a draft thought I am trying to send. I contacted tech not solved

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  4. BRING BACK THE GAMES

    I MISS PLAYING GIN RUMMY PLEASE BRING BACK THE GAMES!!

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  5. being forced to use inconvenient VERIFICATION !!!!!!!!!!!!!!!!!!!!!!!!!!!

    ongoing problem since Yahoo merger !!! do not NEED or want user unfriendly 2 step verificatio even though it is NOT enabled - Paid support is useless, did nothing to solve problem !!!!!!!!!!!!!!!!!!!!!!!!!!!!

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  6. Get rid of passkey

    I forgot my password, cant login to my recovery email. I need help logging in

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  7. 1284th ranked

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  8. Stop the large ad at the very top of the homepage

    Every time you decide to put the large ad on the top of the homepage it shifts the whole page down. Then I click on an article in the news feed and come back to the homepage to find more stories and the page reloads to put the ad on top just as I am trying to click on another story. It is maddening. Stop putting ads on the top! It's bad enough that you have moving ads on the sides to distract as I read, I don't need this **** dropping the page down.

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  9. Your Marketing Preferences page doesn't work

    I already have all my preferences set to Off in https://marketingpreferences.aol.com/ for years. But I still receive marketing emails from AOL, like the monthly "Important Benefit Notification Regarding your AOL Plan" and today AOL and Norton 360. I don't have Norton 360, the email is purely marketing. Many times I've clicked "Unsubscribe" at the bottom of these emails, and my preferences are already all set to Off. So your Marketing Preferences web page doesn't work correctly. Please fix. I'm not going to bend over backwards and create an email filter. You just need to fix your preferences so they're not…

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  10. advert on screen in webmail

    As of today 8th Oct 2025, a new and obstructing advertisement panel has appeared at the bottom of my screen. I can now see only 8 lines of what is in my inbox. (of thousands of lines) . Its unreasonable. AND DISHONEST eg it says it has found 2 car finance agreements in my name, when it hasn’t GET RID OF IT. A single line looking like an email was bad enough, this is totally intolerable.

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  11. Be more balanced in your news coverage. You could have a story about the failure of Biden and the democrats who opened our borders up to al

    Grow up and become good citizens instead of hate filled souls bound and determined to destroy our Country!

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  12. Be less partisan and try and balance your feelings of hate from just the Conservatives to include the Democrats.

    USA and their articles are so biased against any and all Conservative views that it makes AOL look like a mouthpiece for the far left and pure hate for people who live in this Country who actually want our Country to be a Country.

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  13. guarantee that folders in AOL mail appear on the phone app for AOL email exactly as they do on the computer!

    My aol email has many folders so I can arrange emails for quick reference. This is good. NOT GOOD is that the folders appear in a different order on the AOL app in my cell phone - they WERE in the same order, and suddenly half of them are now all under one of the other folders - they're in alpha order as subfolders in that other folder but they do not belong under another folder - they are their own folders, as they are in my computer accessed AOL email. Tech support has no idea of how to rearrange…

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  14. fix issues with AOL cell phone app (on iPhone)

    AOL app on iPhone randomly resorted my folders - they are in correct order on my computer - but on the app half of them now appear as sub folders under one preexisting folder. Tech support said this is due to an update. But they have no fix. There is no way to sort or rearrange folders on the app - find one!

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  15. allow customers to speak with Sr tech support

    on my cell phone AOL app, my folders were reshuffled with half of them now under an existing folder. The CSR said that it may have happened with an update and that there is no way to reorganize folders. I'm reading the other feedbacks on tech support and all of us have similar expriences - AOL has no answers, does not know how to solve problems and won't allow access to senior tech support people

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  16. 4792nd ranked

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    1 comment  ·  Local News  ·  Admin →
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  17. again - corrupted sign in !!!!

    again being forced to use two step verification that is not wanted or need - recurring problem since YAHOO ,erger !!!!!!!!!!!!

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  18. Generate app password Unavailable

    I think this is very basic for today IT, if still can like this either you need to update your apps / web / anything that cause this not working

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  19. Can't open up comment's on articles on AOL, yesterday and today. Please help

    Why can't I comment on stories on AOL, this was happening all day yesterday and again again. I hit show comments and nothing opens up. Thank you

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  20. Why is AOL censoring all of my contents ? They are not offensive to anyone except AOL's ministers of information.

    Your comment on "Is This The Worst 1-Word Text Message You Can Possibly Send?" violates the community guidelines and has been rejected
    publisher's logo
    CHAZ Sun 05 Oct 2025 03:25:59 PM
    They make it up as they go . I'm SURE
    HOW HAS THIS COMMENT VIOLATED THE GUIDELINES ? I HAVE BEEN NCENSORED FOR 3 YEARS. WHY???

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    1 comment  ·  News  ·  Admin →
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