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Tell us how we can improve AOL. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.
11993 results found
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RETURN TO YOUR ORIGINAL FORMAT/PLATFORM
RESTORE your original format/platform ~ the new one is needlessly complex, cumbersome and time-consuming. RESTORE the subtle colors in your highlight palette!!! RESTORE EASY ACCESS TO CREATING EMAIL FILTERS!!!
AOL, you have destroyed everything that millions of your long-term users CHOSE YOU FOR!!!! WHY??? Do you think a more difficult, cumbersome, unwieldy platform/format is going to attract new users? Are you trying to fold the tent on AOL email???? If so, Nooooooooooooooooooooooooooooooooooo!!! Please don't! Your customers prefer you or we would not have stuck with you for 20+ years!!!!17th ranked -
changing name on account
I am in the process of trying to change the name on my account. The account is in my husband's name but I am on the account also. He passed away 6 weeks ago and it is absolutely ridiculous everything you want me to go through. You want a death certificate, 1st and last page of his will, names of executors, picture of me with an ID. We have been paying premium membership for 40 years and believe we have earned some leeway for this, especially when I could close it completely and go to gmail or yahoo for free.…
4794th ranked -
drop new email format
new email format is terrible
2nd ranked -
Get welcome fixed from hackers
Get welcome fixed so I can read articles----Every time I try to read news or articles I get some garbage about I need to update and it will ONLY cost a few dollars Call this number Shouldn't AOL be watching for this kind of scam deal-Once again someone is not doing their job or have been cut out for some automated thing that doesn't work but it is cheap Already pay for AOL benefits so this is sh**
2684th ranked -
Make sure Musk is as far removed as he can be!
Make sure Musk is as far removed as he can be!
4794th ranked -
fix e-mail
cannot sign in to mail acct, Get a new code & all it says is cannot sign you in at this time Try again later. This has been going on for 2 days. Called for help & tech gave me a phone # to called because he couldn't help. THAT USLESS CALL COST ME $55.00 I'm thinking about calling me bank & saying that.s a bogus withdrawal That problem is for my husbands aol e-mail acct cannot get to it. He useds my e-mail acct to post this. He lost important e-mails
4794th ranked -
News.
Fox News has three times more viewers than CNN, your bias is showing
2684th ranked -
Unable to clear recent activity on my IOS device when signing onto AOL mail and checking recent activity
I use the AOL private WiFi on my current device and cannot clear recent activity on my device at all. I can clear web browser history on my device, I can clear cache on my IOS device but cannot clear aol mail recent activity even with private WiFi active.
4794th ranked -
correct glitches
Sometimes very lately I will not be notified that a new response to an old email has come in. I only know this because I accidentally open an old email and see that there was a response that I had not seen and didn't know about.
Also, the number of emails in my inbox are incorrect. I have 16 messages in my inbox but it is listed as 28.
4794th ranked -
You all at AOL needs to Quit posting only Good Stories about Democrats and Bad Stories about Republicans. We are Not ALL Democrats.??
Be the Media and Not the Lying Media. Do all Stories and Let us decide what is False and what is Not. What is Good to Only Democrats and what is Good to Republicans. You are Not suppose to make Stories for only Democrats or to influence only One Side.
514th ranked -
Stop publishing pseudo-science misinformation. The article about the 3 reasons we get cancer is total lies. Why ro you publish it? Stop!
I see that you have many criticisms of your continued crazy posting of pseudo-science. Simply put - you are killing people. Stop doing this. It is not a free speech issue. It is giving the lies a platform. I am sure that you can afford to vet these posts. You stop comments that violate community standards. These posts are a violation of the entire community's health and wellbeing. There is no hyperbolae in my comment that you are killing people. You actually are guilty. STOP
4794th ranked -
Did you suspend comments? 23 April 25. Or have I been blocked on making comments?
Is the comment section broken, did y'all stop allowing comments, or am I blocked from making comments?
4794th ranked -
Comment section disappears when you click on it. Can't comment. Are you going to fix?
Comment section disappears when you click on it. Can't comment. Are you going to fix?
4794th ranked -
News website's comments section doesnt work
Upon clicking the "show comments" button, iit dissapears. Tried multiple ways but is still not working.
4794th ranked -
It sure seems like I am automatically blocked for having any ideas outside of the far left ideology! Prove me wrong.
Once one comment is blocked, it seems like anything I post thereafter for days is automatically blocked. I literally said prove it, and it was blocked. Ridiculous, that's called censorship.
4794th ranked -
add more checkboxes for selecting by day
It would be easier to clean out my inbox if there were more checkboxes that allowed you to select a batch of emails by day. Currently, there's a checkbox at the top of the inbox that allows you to check all emails or at least a sizable number extending over several days. Under that are headings for "Today," "Yesterday," "Monday," etc., then "Earlier in April," "March," and so forth. Please consider adding a checkbox next to Yesterday, Monday, March, etc.. Then I could mark the entire batch for deletion, look at that list, uncheck the few I wanted to save,…
4794th ranked -
MY HAS BEEN IN A COMA FOR THREE DAYS CHECKED SPAM TODAY AND OVER TWO HUNDRED!!!!!!!!!!!!
YOU FOLKS ARE A..HOLES!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
4794th ranked -
Train your moderators on how to be Apolitical
Train your moderators on how to become apolitical. I served two presidents while in the Army one from each party and would have put my life on the line for both of them. I served my country so that people could have free speech. AOL is only allowing Democrats to express opinions. Free Speech does not exist unless both conservatives and liberals are allowed to express their views
623rd ranked -
Aol app videos
The Videos on the aol app is not playing after we have selected NEVER on settings for autoplay
4794th ranked -
why won't my email allow me to block mail anymore??
why won't my email account allow me to block any more??
4794th ranked
- Don't see your idea?