AOL Super App for iOS
Aol App
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Tell us how we can improve your AOL App experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.
294 results found
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I can’t access my inbox! Can’t find it anywhere.
I can’t access my inbox, I can see that I have messages, can’t get to them. If I go go search it takes me to Google. Fix this problem please.
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I like some things but not others. The three choices following an open email take up too much room and are not useful.
Not enough room for reading email
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Make it usable
I used to like your app but now I can’t use it at all. I woke up today and no longer can access my email accounts except one, keeps saying it can’t authenticate so won’t do anything and is now saying I’m offline when I’m not. No setting anywhere to change anything. It *** now and I’ll have to go back to using the mail app on the phone.
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Put the “Empty Folder” option back
Put the “Empty Folder” option back, as in old version
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Lost all access to my email on my iPad and iPhone. How do I get it back?????
Today I was unable to check my email on my phone or iPad.🙄 This app takes me to a screen and when I press mail it starts going into a circle and continues and continues. I have tried it half a dozen times but not luck..H E L P PLEASE.
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Where do saved emails go now?
Yesterday I could save emails to folders. Today I have the option to “archive” individual emails but there’s no archive folder, so where does it go? The ability to manage emails and retrieve saved emails has become much harder.
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This is horrible!!!!! All my emails that were in my in box are GONE!!!!! I can’t even get to any emails now
Put it back the way it was
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Read emails keep showing up as new emails
Go back to the old system. Too many glitches in this one
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Send email folder has never opened since I’ve loaded the new app.
Since I’ve been using the new app I have been able unable to open the sent mail folder. The circle just keeps spinning around and around and around. Please fix this functionality.
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Package tracking was great!
I love the new look and functionality of AOL mail! There was an option to view packages arriving and track them at the top of the mail but I x’ed out of it to close the info and can’t find an option to add it back. It’s not in the settings or anywhere else I could find which is disappointing but leads to a navigation / settings issue since it can’t be found. Please make that an easy-to-find setting so anyone can add that feature.
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I can no longer access my mail. I have been a Loyal AOL user for over 22 years. I can no longer have anything to do with this system.
This is so sickening. Will not use this. Cannot even access my mail. Do not use AOL for anything but mail and games and the game backgammon that I use will no longer be available at the end of December. If it does not go back to the way It was, I will no longer use this mail service. It has been my primary mail for more than 22 years
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Update is horrible!!
This update stinks And I can no longer send responses from my phone. Your tech people really screwed this up!
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This new app ***!
This new app doesn’t work. It’s a pain in the butt. I’m having trouble receiving and especially sending emails. This is Not ok.
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The app seems to have a few glitches.
New mail sometimes shows all unread messages. And sometimes says I have no new messages when In fact they haven’t been read
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.Attachments beyond JPG files
For those of us using AOL as a mobile platform, I’d like to send more than photos. It would help if we could attach or embed documents, GIFS, PDFs, XLS and MP3 files in emails sent from AOL apps.
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Drafts lost
I like to write emails over a period of time, and lately after I’ve written the message, attached the image, hit the send button and the message just disappears. It’s not in the SENT folder nor back in the DRAFT folder. Most of the time it magically shows up 6-10 hours later in the DRAFT folder where it’s safest to copy the entire text, write a new email and send that one instead of trying to resend the original.
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I can’t access my email now on my phone. What did you do?
Why won’t your app work now?
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I need to be able to see more than one week of emails
Since you have changed your format, I am only able to receive one week of emails. I have items that I purchased online that I have not yet received and now I am unable to go back through my emails and view my tracking information. This is unexceptable! If this situation is not corrected, I will be dropping my aol account!!
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