AOL help site gives wrong info for hack recovery
My Dad’s email account was hacked. Within an hour I had recovered the account and changed the password. The hacker had added his email as a reply address. I’ve followed the instructions on AOL’s website to remove this, but the ‘more settings’ link does not exist on Chrome for iPad or iPhone, nor in the aol app. I’ve had several people search unsuccessfully. I called aol but they won’t tell me how to get there unless I buy a tech support plan. I would at have called if you put proper info on the web!
I will have to migrate my dad to a safer, better, more secure webmail service. Terrible work, AOL.
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