SIMPLE. OPEN MAIL FOLDERS ON THIS DEVICE
Basic service stuffed up by AOL
OPEN FOLDERS
Our team is working to fix this issue in a future update to the app. In the meantime, please tap on the bottom-left ''New Mail''/''Inbox'' icon to see your folders and access them.
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LINDA SMITH commented
Hmmmmmm, let's see. Product support responded back on December 2022.
It is now November 2024 and you still have to open mail in the AOL app by tapping the bottom-left "Inbox". Either AOL keeps it that way due to pressure from advertisers or their code writers aren't worth much.
The lesson here is there is no such thing as FREE.
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BETH CLARKE commented
That doesn't work! At least half my folders don't show up on my phone. I Uninstaller and reinstalled the app--it's worse now! Why can't you fix this???
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Nina J SOLONER commented
I cannot access my mail folders in the AOL app
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Carol Dinsmore Allen commented
I would open Mail Folders if I could, but it won’t open
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AUDRA WASHINGTON commented
I can’t get into into My Folder. It’s like it’s locked. I restarted my device and tried again nothing. I want to get to my trash and spam folders. What is going on here…..
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Anita Schilling commented
My mail folder tab won’t open anymore on my iPad. It used to open. Now I can’t access spam, sent, trash folders.
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RUSSELL SHERMAN commented
Cannot access my mail folders on my ipad
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VERNER THOMAS commented
Need to open all mail folders
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VERNER THOMAS commented
#1. vpthomas@aol.com
#2. bnjsmom47@aol.com -
DELMA HICKS commented
Cannot retrieve my messages in the mail folders