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AOL Super App for iOS

← Customer Feedback for AOL



This forum is for you to make product suggestions and provide thoughtful feedback. We’re always trying to improve our products and we can use the most popular feedback to make a positive change!

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Tell us how we can improve your AOL App experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.


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77 results found

  1. Remove sales pitches

    Please remove advertisements from AOL mail. I am only looking for inspiration, good decent humor, and thoughtful ideas.

    33rd ranked
    Gathering Feedback  ·  3 comments  ·  Mail  ·  Admin →
    How important is this to you?

  2. AOL mail issues

    06/26/2024: The app for mobile mail default and the ads are not working correctly AGAIN! I’ve checked all the settings and they are set up perfectly. Fix the problem once and for all PLEASE! So tired of seeing the news default and the ads. I’ve done my part… now it’s your turn. So frustrating.

    27th ranked
    2 comments  ·  Mail  ·  Admin →
    How important is this to you?

  3. Change it back to open with mail - not news!

    I open the app to check mail, not news. This new update defaults to news and I have to redirect to mail. Allow us to select our own default

    2nd ranked
    21 comments  ·  Mail  ·  Admin →
    How important is this to you?

  4. I don’t want news, I want mail

    I don’t want news, I want mail

    4th ranked
    2 comments  ·  Mail  ·  Admin →
    How important is this to you?

  5. Return to mail opens first, not news

    Return to mail opens first, not news.

    5th ranked
    0 comments  ·  Mail  ·  Admin →
    How important is this to you?

  6. Click on aol mail app and go to mail

    Every time I click on the aol mail app on my i phone it brings up the news feed, then I have to click on new mail to read my mail.

    6th ranked
    1 comment  ·  Mail  ·  Admin →
    How important is this to you?

  7. Make it faster!

    Is very difficult to sign in

    97th ranked
    Gathering Feedback  ·  1 comment  ·  Mail  ·  Admin →
    How important is this to you?

  8. Please don’t have my homepage be the news feed, I would like my homepage to be email only

    Please don’t have my homepage be the news feed, I would like my homepage to be email only

    11th ranked
    0 comments  ·  Mail  ·  Admin →
    How important is this to you?

  9. Folder sorting

    I would love to be able to sort folders by sender, especially the trash. Whenever I use the search option, though I know the sender exists, it comes up with no results. Sorting by sender would make finding that one email faster and easier.

    102nd ranked
    Gathering Feedback  ·  0 comments  ·  Mail  ·  Admin →
    How important is this to you?

  10. Make it easier to change fonts

    Make it easier to change fonts

    143rd ranked
    1 comment  ·  Mail  ·  Admin →
    How important is this to you?

  11. Restore opening AOL iOS app to open as default in mail.

    AOLs latest update changed the default view From Mail to News. Please restore the default to open in Mail and NOT news. It was disappointing to see this change that nobody wants. In addition, there should be an option in settings to toggle this option from news to mail as there is that option on the desktop version of a Windows computer.

    21st ranked
    0 comments  ·  Mail  ·  Admin →
    How important is this to you?

  12. Mail not News

    I do not want to see your news feed. Change it or I will drop AOL permanently.

    25th ranked
    0 comments  ·  Mail  ·  Admin →
    How important is this to you?

  13. Give back ability to press and hold email to select or give us a select button

    The new pop up menu when you press and hold an email to select it is cumbersome and makes it take longer as now instead of pressing and holding and then selecting the other emails you have to press and hold wait for the pop up menu and then press select from there. Either revert back or give us a select button that doesn’t automatically select all

    143rd ranked
    0 comments  ·  Mail  ·  Admin →
    How important is this to you?

  14. Fix old mail badge count bug

    Please correct old bug (2021) where new email badge (iPhone 14) does not display the number until you open the inbox. This has happened for

    162nd ranked
    0 comments  ·  Mail  ·  Admin →
    How important is this to you?

  15. Why would you change the default to news feed. This encourages me to go to another service!

    If your going to change the default to news as opposed to going straight to my inbox then make it easier to default back to my inbox. I don’t want to see the news on my email! Terrible decision!

    33rd ranked
    1 comment  ·  Mail  ·  Admin →
    How important is this to you?

  16. Please allow the user to choose to go directly to their email without going to news.

    The recent change to force users to look at news is upsetting to those of us who don’t wish to look at the news, which is mostly political in nature. Please at least give the option to look at mail first.

    36th ranked
    0 comments  ·  Mail  ·  Admin →
    How important is this to you?

  17. Delete emails by sender

    Be able to sort and delete emails in bulks based on domain and sender.

    162nd ranked
    0 comments  ·  Mail  ·  Admin →
    How important is this to you?

  18. Change it back to open at inbox and not news

    36th ranked
    0 comments  ·  Mail  ·  Admin →
    How important is this to you?

  19. Be able to select contacts to to notified when emails is received

    I need to be able to select contacts that are really important to receive notifications when emails come in.

    127th ranked
    1 comment  ·  Mail  ·  Admin →
    How important is this to you?

  20. Allow us to open mail folders other than new mail .Right now the app will not allow it.Fix quickly.

    Fix app to allow us to access mail folders other than only new mail.

    24th ranked
    0 comments  ·  Mail  ·  Admin →
    How important is this to you?
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