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AOL Mail Mobile Basic

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This forum is for you to make product suggestions and provide thoughtful feedback. We’re always trying to improve our products and we can use the most popular feedback to make a positive change!

Tell us how we can improve your AOL Mail Mobile Web Basic experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.

Please contact our help site if you’re experiencing an issue that prevents you from using Mail as expected.


How can we improve AOL Mail?

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56 results found

  1. Stop with the verification code.

    Get rid of verification code.

    26th ranked
    0 comments  ·  Admin →
    How important is this to you?

  2. Your new mail format sucks!

    This new email is ****. Cannot select multiple emails with a shift click, only one at a time. The search doesn't allow for search of particular dates. Delete one email and the next one is automatically opened - NO! Go back to the general list. Need I go on? This thing SUCKS! You give the option of the old email but it is NOT the old email. Just the new in a different format. Please fix this ASAP

    20th ranked
    0 comments  ·  Navigation  ·  Admin →
    How important is this to you?

  3. My folders are gone

    I need help I don’t want to vote

    35th ranked
    1 comment  ·  Admin →
    How important is this to you?

  4. Since friday there are huge delays in the reception of mails. Outgoing mails are , also since friday, marked as unable to deliver

    Since friday there are huge delays in the reception of mails. Outgoing mails are , also since friday, marked as unable to deliver to adresses that were absolutely fine before.

    51st ranked
    0 comments  ·  Admin →
    How important is this to you?

  5. Who permit WhatsApp

    Dear AOL service,
    Who putting my phone number from WhatsApp?
    I never used this , how you allow through my aol about number phone.
    Thank you,
    Mensura

    35th ranked
    0 comments  ·  Contacts  ·  Admin →
    How important is this to you?

  6. Go back to old format, if it aint broke don't fix it

    Cannot read full message with new format (sucks) & cannot delete ALL trash folder without doing one page at a time no "mark all" option also in new folder cannot delete or read ALL anymore, have to waste time and read or delete page by page, not very convenient for us who do not look at our email daily or frequently (this REALLY sucks!)

    6th ranked
    3 comments  ·  Folders  ·  Admin →
    How important is this to you?

  7. AOL is the worse

    AOL has turned into the worse. I was upset with a company because they were not responding and all along it was AOL sending the reponses to SPAM

    32nd ranked
    0 comments  ·  Spam  ·  Admin →
    How important is this to you?

  8. Stop changing what already works

    Please let us have the old standard of email format...this new version is horrible and nerve-wracking

    23rd ranked
    1 comment  ·  Admin →
    How important is this to you?

  9. Fix the ****!

    Your new email is horrible...the old email was faster and easier to use, way more complicated.
    The new "old" email is almost as bad. Why would you give us the option of the old email and change it also? Your programing team needs an update-not your email...

    .

    18th ranked
    1 comment  ·  Admin →
    How important is this to you?

  10. Go back to the orignal

    13th ranked
    0 comments  ·  Admin →
    How important is this to you?

  11. advance

    REQUIRED: Setting to NOT auto-advance to the next mailbox message when deleting/closing/moving the message just read/handled. Setting to return to Inbox required. This is a global standard. Unsure why it's missing.

    44th ranked
    0 comments  ·  Settings  ·  Admin →
    How important is this to you?

  12. Phone app not working properly

    Deleted phone app. Downloaded phone app again. News feed doesn't load and can't sign in to email.

    44th ranked
    0 comments  ·  Admin →
    How important is this to you?

  13. Phone app not working properly

    Can't get rid of old emails and emails sent to folders keep coming back to inbox.

    44th ranked
    0 comments  ·  Admin →
    How important is this to you?

  14. Control button

    With Button 0n the bottom I'm not able to use them because the adds covering them and not allowing access. Please move control button to the top.

    28th ranked
    0 comments  ·  Navigation  ·  Admin →
    How important is this to you?

  15. Aaaaaarrrrrrgggggghhhhhh!!!!! HOW DO I GET BACK TO OTHER FORMAT???

    This format is terrible. How do I get back to the original format? Who wants smaller and smaller text!!!!???

    1st ranked
    4 comments  ·  Settings  ·  Admin →
    How important is this to you?

  16. You can add a filter by date features, something as simple as that would infinitely make my life easier. Thank you

    Please add a filter by date feature for the purpose of looking up very old emails easier. As is stands, it can be quite daunting.

    35th ranked
    0 comments  ·  Admin →
    How important is this to you?

  17. Format

    Give us back the old format . Email addresses do not auto populate in the new format.

    4th ranked
    0 comments  ·  Folders  ·  Admin →
    How important is this to you?

  18. How can i stop getting all this junk mail?

    I am getting way too much junk mail! Make it easier to stop junk mail or make it easier to delete spam all at one time!

    2nd ranked
    0 comments  ·  Admin →
    How important is this to you?

  19. Delete all in trash

    Put delete all option for trash and spam.

    6th ranked
    0 comments  ·  Folders  ·  Admin →
    How important is this to you?

  20. BLOCKING SENDERS/EMAIL TYPES ON THE APP OR MOBILE WEB

    Why do we not have the setting to block an email address or context in the app or mobile website? I can do it on a PC but not here where I view my emails most. Please update to give us this critical option. In this day and age no one should have to ask for this!!

    6th ranked
    2 comments  ·  Settings  ·  Admin →
    How important is this to you?
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