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AOL Mail Mobile Basic



This forum is for you to make product suggestions and provide thoughtful feedback. We’re always trying to improve our products and we can use the most popular feedback to make a positive change!

Tell us how we can improve your AOL Mail Mobile Web Basic experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.

Please contact our help site if you’re experiencing an issue that prevents you from using Mail as expected.


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84 results found

  1. I would like the option to change the colors of my inbox not the words but box i love different colours .

    I would like to randomly change the color of my inbox . And if you think it is a good and change it to I get paid for my idea?

    52nd ranked

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    3 comments  ·  Receiving  ·  Admin →
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  2. Restore email stationery and icons!!

    PUT BACK ALL STATIONERY AND ICON OPTIONS ASAP!!!!!

    52nd ranked

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  3. The double otp when Im trying to sign in from a new device is abysmal. I tried for hours trying to get the code emailed to my recovery accou

    How about letting me access my own account for starters. The secondary otp to my recovery email never comes through. I had to dig through my drawers to find and old device I had used a year ago to sign in. I wasted hours trying to get in. What's the problem with your system? Why does the otp never get sent? I checked all the folders, Junk, spam etc. Still waiting. Hours went by. I tried again and again and again. Not one otp ever came out of dozens of attempts. Completely unreliable service. I would never ever ever rely…

    73rd ranked

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    1 comment  ·  Admin →
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  4. Ads

    DO YOU KNOW AOL THAT ALL YOUR ******* DATING ADS ARE ******* SCAMS? ONE OF THESE DAYS AOL WILL BE CHARGED WITH FACILITATING TRANS-NATIONAL CRIMES!

    73rd ranked

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  5. How to fix my Email

    I am NEW TO AOL, & MY EMAIL HAS STOPPED WORKING.
    WHERE DO I GET HELP IN THIS OCEAN OF UNHAPPY CLIENTS.

    I have never come across a Help system that is SO BROKEN

    64th ranked

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  6. 52nd ranked

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  7. Blocking Someone With Working Option

    Yes the option isnt found for ability to block certain parties. Would love to see that.

    64th ranked

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  8. Put the navigation (previous / next) and other buttons back at the top

    Put the navigation buttons (Previous / Next) and other buttons such as Read, Star, Delete, Move, Spam back at the top of the list of emails.

    Also allow some of those in line as well.

    73rd ranked

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    0 comments  ·  Navigation  ·  Admin →
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  9. More email subject lines displayed at the same time

    Make the emails in one folder (the inbox being one) visible by subject as before, with the ability to scroll up and down and see many more of them than what just one page allows (e.g. more than a dozen).

    73rd ranked

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  10. filters

    Make email filters available again in the "new" AOL.
    See that the old ones can be reviewed and edited as before.

    73rd ranked

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  11. I'm not Spamming Myself

    I just sent myself a Gmail to get a picture I took on a different phone and you called it Spam.

    73rd ranked

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  12. Nintendo

    Please allow emails from nintendo I cannot sign into my Nintendo account as you started blocking the 2fa and i have added them as a contact but still you block them

    64th ranked

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  13. Spammy, useless, sells your information

    This entire site is totally unusable on smartphones. It honestly also preys on older people who use it for their first or only email address. And those who can’t easily navigate mobile sites or tell spam from non-spam. Plus, unless you check settings carefully it steals AND SELLS your data. Shame on AOL for all of this.

    43rd ranked

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  14. Rash of new spam

    Increasing amount of new spam using my own aol account as both sender and recipient.

    Yahoo security and attempts to gain revenue from hacking has reached a new low.

    36th ranked

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    1 comment  ·  Spam  ·  Admin →
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  15. Go back to old way

    Go back to old way

    24th ranked

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  16. Make it possible where no one else has access or hacks into my account

    I don't have full access at times things change in their own and location is also different

    43rd ranked

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  17. Third parties should not be able to reclaim or register a deleted account

    I’d just as soon delete the AOL account but I’m nervous someone else could register it and use it to get into ancient decades old stuff out there in other “leaks” on the dark web. Making it so a screen name can not be recycled by other parties (without say some kind of an account recovery code) will be an acceptable compromise too.

    I don’t really use aolmail anymore and would be happy to free up whatever resources go into keeping me around but this account is so old and , probably, tied to so many other websites that could…

    33rd ranked

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  18. 36th ranked

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  19. 43rd ranked

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  20. Once I have opened an email, it disappears, and is not found in any folder. This version has no "old mail" option on the drop down menu.

    Please restore the " old mail" setting, or leave emails in the inbox until I actively move or delete them.

    36th ranked

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