AOL Mail Mobile Basic
This forum is for you to make product suggestions and provide thoughtful feedback. We’re always trying to improve our products and we can use the most popular feedback to make a positive change!
Tell us how we can improve your AOL Mail Mobile Web Basic experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.
Please contact our help site if you’re experiencing an issue that prevents you from using Mail as expected.
327 results found
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iPad IOS 10.3.4 - Can't download attachments
Get {"error":{"code":"EC-4020","requestId":"363d7a9f-863d-7e5a-1c21-10000001c800"}} similar to this for any jpeg or mov download in new window from apis.mail.aol.com. Previous aol mail version for IOS worked well. If it wasn't broken, why have you fixed it orher than apparent unification of multiple mobile platforms into one core?
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Do you even listen to your users?? New format is terrible.
Do you even care what your users are asking for?? New format, navigation, font..all awful. Please go back.
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Basic Mail
OMG!!!
What have you done?!?!?
Even the "Basic" email is different!?!?:::whoosaaaaahhhh:::
I found the "Switch to Basic" link only to find that the "Basic" version has been changed as well.
Please put it back to how it was..
Thank you.
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This new format sucks!
Bring back the old version. Where is the "select all" button to delete spam emails. Why are there so few emails on a page? I DO NOT LIKE THIS NEW FORMAT! CHANGE IT BACK!
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Awful change! Please get back to former version ASAP. Awful, awful.
Hate new version, awful and user unfriendly. Font is tiny, navigation takes forever. Whose idea was this!
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Blocking images from USPS informed delivery
Unblocking for scanned mail notifications from USPS is not working. Defeats the whole purpose of Informed Delivery
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Do Not Like Only Seeing 8? 10? Messages the. Have to click. Also, ADS? In the middle of Mail List?? Shame. Shame
Do Not Like Only Seeing 8? 10? Messages the. Have to click. Also, ADS? In the middle of Mail List?? Shame. Shame
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Return delete all option for mail
Return the delete all option for emails. Too many to do individually
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New format
Terrible platform go back to the original version plz
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Hate the new email version! It is not user friendly at all. What happened to then”Select All” function to select and delete trash and spam?
Your new version sucks! We’ve been with you for decades now and this is by far the worst change you’ve ever made.
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This NEW version is a NIGHTMARE! PLEASE change it back!
Please help your customers by giving us all what we are requesting.
The new mail version is causing me, a loyal customer since 1996, a lot of anxiety. I don’t need it. Using this new version is extremely time consuming. I May have to consider other options.Until this change was made I was proud to tell people I used AOL and was happy with all of the benefits offered with the subscription.
Please undo this change and make me feel proud of AOL’s services again.
Thank you.
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