Tried the new format. Big Issues:
I cannot separate paragraphs with a double space between them.
The entire email has sentences without any formatting at all.
Impossible to create a Full Screen version of an email. This fault makes it a headache to compose a longer business email. It also makes it challenging to read a complex incoming email. Not worth the effort if it's not corrected.
I reduced the font for the opening screen for my email lists. A few more emails were then visible, but not enough to save me from endlessly scrolling down to find important emails. While the new format's print display is very clear, I need to see my In and Out box lists!
These are the big stumbling blocks for me. Hope there is willingness for AOL to fix this or I'll have to go to Gmail. That's saying a lot for me b/c I'm not a fan of Gmail.
AOL needs to be fairly simple, but functional. While the old format may have been hard for you to sell, it was so straightforward and worked. That's why I've stayed! So get those bugs out as soon as you can - Please!