Revert to old system
Your new email system does not work nearly as well as the old.
1) When I try to forward emails (usually pages of jokes received from family members), I cannot edit the emails to remove things that I don't want to forward like the previous email addresses or certain jokes I know might be offensive to the people I am forwarding them to.
2) I cannot copy and paste pictures from emails like I could on the old system
3) The new email system seems to arbitrarily add "new line" breaks (not sure what you would call them) when you go back to edit drafts.
I really believe that you instituted the new system to cause problems so you could force people to use your help feature.
Hi, we'd like to hear more about this issue. Could you please contact us at help.aol.com so we can look into it? We're also available on X (former Twitter) @AOLSupportHelp.