AOL Mail Norrin
This forum is for you to make product suggestions and provide thoughtful feedback. We’re always trying to improve our products and we can use the most popular feedback to make a positive change!
Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.
Please contact our help site if you’re experiencing an issue that prevents you from using Mail as expected.
905 results found
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aol app wont open on iphone or ipad today, is this a known fault or just my devices?
aol app wont open on iphone or ipad today, is this a known fault or just my devices?
457th ranked -
Can you initiate an interim re-login without completely kicking me out?!
I sort of understand that you want to make sure logins are fresh for security reasons, esp for those of us who remain logged in for days at a time. The problem is that you simply kick me out to force a re-login, which is lazy and unnecessary. I'm working, I've got several items open, and I've got a contingent of 6-8 searches on tabs across the top (love that feature by the way) that I reference often. I will often launch a search as a reminder for something I need to address but don't have time at the moment…
457th ranked -
IMPROVE NAVIGATION TO OLD EMAILS. CANT GO DIRECTLY TO SET YEAR OR BACK EMAILS.
Trying to go to specific emails for a year and unlike prior classic view, Im unable to go directly to year. No option to fast forward or click on pages to get to next. Have to go through all emails from 2024 to 2018 just to get to 2018 emails, takes hours. Also, if selecting all, cant select just for set amount I am viewing, it selects all emails in its entirely from begining to end. Improve the navigation.
457th rankedWould advanced search help you navigate? https://help.aol.com/articles/search-for-messages-in-new-aol-mail
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printing issue on the news article
I am having a problem printing news articles. The articles print as one narrow column, instead of formatted for an 8.5 x 11 page.
457th ranked -
I've just spent about 30 minutes on the phone with Alex, who has been great! She tells me there is nothing that can be done!
When you "upgraded" the system last year, whenever I wanted to open an attachment to an email, that attachment had to be downloaded to my download files. BIG PROBLEM!! I now have HUNDREDS of files in my "Download" files I don't want, don't need, and can only delete ONE BY ONE. This is insane!!!! This change is a total DOWNGRADE and must be REVERSED as soon as possible!!!
Thanks, ****@aol.com346th ranked -
Make sure advertisements are in English. I don't speak Spanish, but the advertisements at the top of my inbox list are in Spanish.
Speak English!
248th ranked -
Signature on/off option
I want to be able to turn my signature on and off with a click when composing an email instead of having to go into settings. Thank you!
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738th ranked
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block by domain
@evereve.com is sending spam EVERY FREAKIN DAY, but I can only block the individual sender. WAKE UP!
295th ranked -
the new email layouts suck, you have to scroll ALL the way down to the bottom of an email to reply.
the new email layouts suck, you have to scroll ALL the way down to the bottom of an email to reply.
738th ranked -
I want classic MAIL.
Why are you changing mail format? AOLs Base is 50 yr Olds and older. Why are you chasing us off. If it's money give us something useful!
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Would love to be able to check French spelling.
I use AOL because Yahoo got rid of its stationary and you have stationary, which i love. :) However, i really miss being able to check my spelling or get accents added in when i write an email in French. If there is a way to do that, i haven't found it.
Thank you!738th ranked -
With the new AOL I lost the ability to print an email that I compose, BEFORE I send it. I wish you would bring back this feature.
I would like to be able to PRINT email that I COMPOSE BEFORE I SEND IT. I was able to do this with the old format. I can send it to myself and then print that, but that's redundant. If I click Ctrl P it prints the whole screen, left side options and all. Not acceptable. I spoke to a tech support person about this today and he tried to find alternatives, but there were none. He suggested I send in a suggestion. Thank you for your time.
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738th ranked
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Contact lists
It is now very hard to edit names when composing emails. Suggestion:
Keep contacts in alphabetical order. Get rid of the 'initials logo' (totally unnecessary). Allow users to expand the address box to see up to 100 recipient names at a time if required. Allow us to cut and paste in addresses, instead of doing one at a time.738th ranked -
No red ink to type in and no basic blue; plus, emoticons are too small.
Please add basic red and medium blue ink. Emojis are too small to use.
738th ranked -
Implement sub-addressing
Would like to be able to have some kind of sub-addressing separator
https://en.wikipedia.org/wiki/Email_address#Sub-addressingThis would be helpful for filtering spam and identifying how the spam got to my inbox. Really filtering in general.
For example, using + as a separator:
If your screen name was "ExampleScreenName", your regular email address might be ExampleScreenName@aol.com
If you need to provide your email address somewhere you can instead use ExampleScreenName+someonlinestore@aol.com
Now you can filter by the send to address. If you start receiving spam from a certain subaddress, you have a better idea of who might have been compromised or gave away your…738th ranked -
better backgrounds
how about more and better backgrounds
738th ranked -
Ads intrude so that I can't read text. PLEASE help fix this problem.
My idea is that AOL get rid of the intrusive ads that cover up text I'm reading! I have the Ad-FREE SUBSCRIPTION.
457th ranked -
Make the ToDo notes printable on demand
Make the ToDo notes printable on demand.
738th ranked
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