AOL Mail Norrin
This forum is for you to make product suggestions and provide thoughtful feedback. We’re always trying to improve our products and we can use the most popular feedback to make a positive change!
Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.
Please contact our help site if you’re experiencing an issue that prevents you from using Mail as expected.
1034 results found
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How to improve AOL email preferences options
Dear AOL, I am unable to cancel or remove the top searched email in my AOL account. When I an in email and go to the top search bar under "email", I am unable to remove the top used emails I corresponded with. Alex at your help desk has been working on this for 1 hour and 20 minutes and exalted it to senior technician and they are having issues. Please see that something is amiss and the option to delete or remove is not coming up. Please help. Thanks you very much and Alex has been working very *******…
913th ranked -
Remove check mark from stay signed in box on account sign in page
I see that you have put the check mark in the 'stay signed in' box on the account sign in page again. I do not want to stay signed in and I find it more than a little disturbing that you want to try to trick me into it. I take my online security seriously and would expect you to do the same. Why would you want me to stay signed in anyway? What's in it for you?
566th ranked -
THE HIDING OF THE EMAIL I SEND IS IDIOTIC AND BOTHERSOME
TO HIDE THE EMAIL I SEND IS THE WORST IDEA EVER AND BOTHERSOME. OFFER THAT TO CHEATERS, TO PEOPLE WHO NEEDS TO HIDE FROM DECENT PEOPLE- SHOULD NOT BE A PERMANENT FEATURE BUT A CHOICE TO CLICK ESPECIALLY- NOT MAKING IF HORRIBLE FOR THE WHOLE WORLD
913th ranked -
PLEASE, PLEASE, PLEASE give me an option to turn off your SPAM filter.
PLEASE, PLEASE, PLEASE give me an option to turn off your SPAM filter.
913th ranked -
SENT mail to be sorted by sender
Why dont you allow SENT mail to be sorted by sender like you allow in all the other catagories, so searching for a specific something sent by a specific someone is actually possible. DUHHHHH !!!!!
913th ranked -
913th ranked
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Kindly remove the faint vertical lines on the left hand side whenever there are replies on an email.
Kindly remove the faint vertical lines on the left hand side whenever there are replies on an email. Its very frustrating. I've already asked your team who responded the below.
Hi Ash,
Thank you for your reply.
As we mentioned previously, we investigated the issue and the system is working as designed.
Your frustration is certainly understandable. Please know that we want to improve AOL so it serves your needs and is the best product it can be.
Your comments and requests are greatly appreciated and we would like to thank you for taking the time to share your ideas.
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913th ranked -
Reply email is too far down the page rather than above the last communication as in other programs. Please fix it.
Reply email should be at the top, above the last communication from the sender, like Outlook. Please fix it's very frustrating.
913th ranked -
You make it so **** hard to find the settings place to change my AOL password!
Add password change to the settings. Who gives a **** about the graphic theme?
913th ranked -
The Agenda and ToDo list are good additions, and I use them a lot. It would be helpful if I could print the ToDo list as a stand-alone.
Asking for an "Improvement" and then responding with a request for the idea is rather redundant.
913th ranked -
open emails side by side NOT TABS
I need to be able to open emails side by side NOT TABS. Bring back the classic styling.
913th ranked -
No Way to Remove Top Contacts that are Suggested
I spoke with tech support and looked all over the internet. It's confirmed there is no way to remove the top contacts that are suggest when using the search bar and next to the contacts list in mail.
It's odd how this is not a topic listed here, yet this is such a simple fix. I have a suggested contact here, such as my ex gf, I prefer not to see when I use my email. That contact isn't even on my contacts list anymore, but it's still suggested. It's wild how there's no way to remove these contacts. Cleared…
913th ranked -
AOL IS NOT HELPFUL AT ALL. THEY ARE NASTY! THE PEOPLE THEY HAVE WORKING THERE ARE HORRIBLE AND NO HELP AT ALL.
I would try giving the few people who still use aol some actual help when you service is NOT functioning. I bet you guys do this on purpose in order to get your customers to pay money. Since we have had no support from aol we are working on recovering our emails and switching to Gmail. Good job aol.
913th ranked -
Provide wildcard (*) in Domain name
SPAM senders modify the Domain Name and one has to block each one. If AOL allowed the use of wildcards in Domain Name one would use less entries. Get SPAM from same user ID but a modified Domain. When trying to use a wildcard one gets the message "Invalid address".
How about allowing wildcards in Domain Name.913th ranked -
Verification codes
Stop wasting my texting minutes. This verification code nonsense is BS!!
266th ranked -
The text is too small, even with the large text enabled.
You should have an option to zoom to the size text that is most comfortable for you.
411th ranked -
blocking duckdns phishing email bombing
duckdns is a free dynamic dns service being used to send out mass phishing emails.
411th ranked -
Return The Previous Features
It is extremely to write emails due to the limited font sizes, writing style, and spacing. Times New Roman, double spacing, and other features are no longer available. Please return those features.
Thank you in advance.266th ranked -
nuisance displays from AOL
DONT display that right side window unLess I ASK for it - it's a nuisance and you don't show a means of CLOSING it!!
84th ranked -
Stop the spying censorship in the messaging for stories.
Stop the spying censorship in the messaging for stories.
566th ranked
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