AOL Mail Norrin
This forum is for you to make product suggestions and provide thoughtful feedback. We’re always trying to improve our products and we can use the most popular feedback to make a positive change!
Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.
Please contact our help site if you’re experiencing an issue that prevents you from using Mail as expected.
286 results found
-
AOL keeps resetting the comment counts on the New Email complaints; the cumulative totals aren't visible.
By repeatedly resetting comment counts, the totals are artificially lowered, making it appear that we're accepting the new platform. And when we vote for an idea there's no vote count available. I for one will not cease rejecting the new "Standard" email-- they call it that so it sounds normal, which it is not. There are simply too many unacceptable features.
-
Subscribers who pay monthly fees should not have Ads on the page.
Members/Subscribers who pay monthly fees should not have Ads on the page. I pay $11.99 monthly for my email account.
The people with FREE email accounts should see advertisements.
Paying subscribers should not have to deal with the obtrusive, annoying ads. A large portion of my email landing page is taken up by ads. They are everywhere.
Thank you.
-
how did you happen to revamp or make adjustments to this aol mail background??
how did this new aol mail background get a new do or get all like this and well 2 autumns ago from last year's autumn the aol mail didn't used to be like this and until either last month or a couple of months ago or whenever the AOL mail background had gotten all changed and the other AOL when it had had a lot of mail seasonal themes in its drop down box and stuff it had used to be all right and ok but either since a couple of months ago or even sometime last month this aol…
-
-
Conversation Comments
Wouldn't it be simpler for AOL to highlight what they think 'might offend' some? A comment goes for hours, sometimes days, sometimes simply disappears. No reason given. Very discouraging to those wishing to make honest comments about subjects of interest. Your print the 'article,' they you should accept uncritically(or at least tell your reasoning) what people reply with.
-
New font
Guys -- Please CHANGE THE FONT. The bold is really ugly and clutters the screen with Arial. Calibri, Arial Narrow, Arial Nova, etc. = better
-
Today on AOL used be full of news, now it's full of trash.
Today on AOL used be full of news, now it's full of trash. Give us more quality news and stop the trash adverts.
-
Stop pushing Hollywood gossip
Hey it’s bad enough you set my main page to news but it’s “news” that is not relevant. I don’t care if lizzo or Hollywood is doing stupid stuff as always. I’d rather see news relevant to me and how it affects me. The app is okay but I do not like how top news is from entertainers and other sources that have no **** **** bearing on us working class stiffs. You have clearly lost your connection with your customer base! Focus on email. News is okay but I don’t like the content you push.
-
themes
Quick feedback on aol mail themes ..
Gee whiz .. while I like the new look, and the nightime theme is ok, I really miss the theme which had a light green color with dragonflies on it ..
-
Return Old Features Of Prior AOL Mail Format
"New AOL Mail" needs to have a means to underscore, more font choice, and the "save Draft" feature of the previous mail format
-
have a user able to block all uk mail
almost 50% of spam is from the uk allow us to block it if we like. They keep changing an aol isn't doing anything to stop the spam
-
Please solve my problem of repeated email resends with verizon DSL using outlook email
I use verizon email via DSL conection with outlook application. When I send an email with a large (approx 2 MB) attachment, I get repeated resends of the email & the email message stays in my outlook outbox. I've worked the issue with "Assist by AOL", "AOL Live Support", "HP Smart Friend" and with Microsoft Levels 1 &2, Lastly I've worked with a microsoft level 3 escalation engineer for more than 30 hours, She's repaired outlook, uninstalled and reinstalled outlook, reinstalled office 2021, and created a new outlook profile, but verizon outlook email is still not working properly.The outlook outbox…
-
BCC
Please add an option for setting a standard CC or BCC to use in all emails.
I access email from different devices and have to enter my address as a BCC each time or waste time going to the Sent folder.
Thanks!
-
widen email list
Please allow the list of emails window to be wider so that we have more info about each email
-
Rich Text Format Controls Missing
The controls for turning rich text formatting on and off appear to be missing from the new interface. These are important to users who prefer to send plain text (no rich text formatting) email by default (for security reasons) but who wish to be able to forward a formatted email from time to time.
-
Change order of inbox columns
I prefer the ability to change the order of columns in the inbox (like I can on classic). This enables me to have the delete button closer to where my eye is (reading the subject line) than far off to the right... so my cursor and eye are aligned for better usability.
-
mail forwarding
this would be very nice for those of us with multiple email addresses. This feature is already in AOL mail for verizon.net email accounts migrated to AOL as well as in Yahoo Mail which is what this new interface is. So it would be just enabling an existing feature for everybody.
-
hyperlinks
In old mail, when I would get URLs in the body of an email (not imbedded, but just copy+pasted as is), it would be hyperlinked and I could just click on it and it would send me to the website. New mail doesn't have that and I would really like that feature back.
-
When replying it would be nice to have a switch to not return attached message and photos, in the PC version.
When replying it would be nice to have a switch to not return attached message and photos, in the PC version. Often I forget to delete them in my reply; causing unnecessary large reply files.
-
- Don't see your idea?