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How can we improve AOL Mail?

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GO BACK TO CLASSIC EMAIL

I just want classic email back. I've had it since 1995. Can't handle the change, don't mess up what already works.

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CINDY THATCHER shared this idea  ·   ·  Report…  ·  Admin →
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  • Joann Burns commented  ·   ·  Report

    With the new e mail format, you cannot read the small font, my husband has AOL mail and his has never changed, why?? I want the old standard version back, or I will have to move on from AOL.

  • PAULA MALONE commented  ·   ·  Report

    Along with so many other things, the new "viewing email" options are awful. I only want new mail to move to old mail AFTER I've clicked on it and read it. New format just decides when you've read it with options of only moving it to old mail 1) immediately, 2) 2 seconds, 3) 5 seconds, 4) Never. I want the old choice added of after you click on it to read. HATE the new format in total.

  • Art Sybrandy commented  ·   ·  Report

    Can't find option to switch back to original web interface. New interface seems to miss options, such as access to 'sent' folder, or at least is very good at hiding things that were readily accessible.

  • MICHAEL SPITZER commented  ·   ·  Report

    AOL keeps getting worse and worse --- first the misguided attempt at a new interface that is clunky and dysfunctional in many ways ----------- now it is almost impossible to log on half the time
    Spins and spins and spins and ends up with a "Site Not Available At This Time " message frequently.

    It's not my internet -- all other sites load quickly and smoothly

  • RONALD LEE commented  ·   ·  Report

    you lost all of my contact information...........please call me to fix it

  • EDWARD LEON commented  ·   ·  Report

    yes go back to the tried and tested old system

  • SUE PETRALIA commented  ·   ·  Report

    You make it impossible to delete multiple emails using the shift key! UGH!

  • Motherbug commented  ·   ·  Report

    WHY WONT YOU CHANGE IT BACK AND THERE IS NO ONE TO TALK TO, TO SEE IF THERE IS A DIFFERENT WAY TO GET SOMETHING DONE SINCE YOU HAVE RUINED EVERYTHING

  • Charles EK commented  ·   ·  Report

    What is wrong with you people
    WE have been with AOL since it was born
    and you go and ***** it Up?
    Who is the idiot that did this
    Fire them and the whole team....

  • Charles EK commented  ·   ·  Report

    Go Back to your Old AOL as you have ruined a perfectly good E mail system that I had used since AOL was AOL !!!
    If your nit wit mgr team will not do this i will switch to G Mail !!

  • IGNACIO MARTINEZ commented  ·   ·  Report

    FIRE everybody involved with the change to the email system! You have made me search and find Mozilla Thunderbird to be able to sort by sender. The hidden benefit is that I don't see your ads nor you political opinions. Is this what you wanted? Then you got it. I only come here to see how periodically you make disappear tens of thousands of responses complaining about the email! Great job!

  • Terry Camara commented  ·   ·  Report

    please, please go back to the classic email. this version is terrible. I'm ready to close my account with you.

  • BRITSKE KATHI commented  ·   ·  Report

    HATE the new format. If I put mail in a FOLDER, it doesn't need/should not SHOW in the FEED.. very ANNOYING! It looks like I have tons of EMAIl when I really have many saved things in FOLDERS! arhghghghg. HATE this. FIX it PLEASEEEEE

  • nancyann50 commented  ·   ·  Report

    The more I use this new AOL the more I hate it. i guess I have given up hoping you would go back to the classic version, but could you at least fix some of the issues that have been pointed out to you? Like the attachments being buried at the bottom of the email. or the search email function.why don't the "sent" emails show in a search? it is a joke. And I still wonder what happened to the initial 14,000 negative comments.

  • Debbie HOPKINS commented  ·   ·  Report

    would like the old classic mail themes back, or at least more themes to choose from, like holiday themes.

  • RICHARD PEGRAM commented  ·   ·  Report

    At least make it to where the attachments are at the top of sent emails. It's so annoying to have to tell people the attachment is at the bottom, especially if there are multiple emails back and forth before including the attachment, it gets buried all the way at the bottom, so dumb.

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