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How can we improve AOL Mail?

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GO BACK TO CLASSIC EMAIL

I just want classic email back. I've had it since 1995. Can't handle the change, don't mess up what already works.

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CINDY THATCHER shared this idea  ·   ·  Report…  ·  Admin →
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  • SUE PETRALIA commented  ·   ·  Report

    You make it impossible to delete multiple emails using the shift key! UGH!

  • Motherbug commented  ·   ·  Report

    WHY WONT YOU CHANGE IT BACK AND THERE IS NO ONE TO TALK TO, TO SEE IF THERE IS A DIFFERENT WAY TO GET SOMETHING DONE SINCE YOU HAVE RUINED EVERYTHING

  • Charles EK commented  ·   ·  Report

    What is wrong with you people
    WE have been with AOL since it was born
    and you go and ***** it Up?
    Who is the idiot that did this
    Fire them and the whole team....

  • Charles EK commented  ·   ·  Report

    Go Back to your Old AOL as you have ruined a perfectly good E mail system that I had used since AOL was AOL !!!
    If your nit wit mgr team will not do this i will switch to G Mail !!

  • IGNACIO MARTINEZ commented  ·   ·  Report

    FIRE everybody involved with the change to the email system! You have made me search and find Mozilla Thunderbird to be able to sort by sender. The hidden benefit is that I don't see your ads nor you political opinions. Is this what you wanted? Then you got it. I only come here to see how periodically you make disappear tens of thousands of responses complaining about the email! Great job!

  • Terry Camara commented  ·   ·  Report

    please, please go back to the classic email. this version is terrible. I'm ready to close my account with you.

  • BRITSKE KATHI commented  ·   ·  Report

    HATE the new format. If I put mail in a FOLDER, it doesn't need/should not SHOW in the FEED.. very ANNOYING! It looks like I have tons of EMAIl when I really have many saved things in FOLDERS! arhghghghg. HATE this. FIX it PLEASEEEEE

  • nancyann50 commented  ·   ·  Report

    The more I use this new AOL the more I hate it. i guess I have given up hoping you would go back to the classic version, but could you at least fix some of the issues that have been pointed out to you? Like the attachments being buried at the bottom of the email. or the search email function.why don't the "sent" emails show in a search? it is a joke. And I still wonder what happened to the initial 14,000 negative comments.

  • Debbie HOPKINS commented  ·   ·  Report

    would like the old classic mail themes back, or at least more themes to choose from, like holiday themes.

  • RICHARD PEGRAM commented  ·   ·  Report

    At least make it to where the attachments are at the top of sent emails. It's so annoying to have to tell people the attachment is at the bottom, especially if there are multiple emails back and forth before including the attachment, it gets buried all the way at the bottom, so dumb.

  • RAKESH SINGH commented  ·   ·  Report

    Please revert to classic email look. This new version and look is horrible!

  • Baabel Seventeen commented  ·   ·  Report

    I guess at this point it is unlikely we'll ever see the "good" AOL again. AOL erased the first 14,000 comments telling them how much we all despise the "improved" version. There are only 900 more comments because I guess we realize AOL has no intention of giving its users what they want. The "good" AOL that we used for years was easy to be creative on, with easy to manipulate writing windows, with ease of inserting and sizing images, with many choices of font, size and color. Now they are as unimaginative as Gmail & Microsoft's email. Of course the "new" AOL has Ads everywhere, as does it's sibling, Yahoo. It was nice while it lasted. AOL/Yahoo is not interested in you. They won't get what they want however, which is young & new users, because the people who don't need to be creative will not be leaving Gmail soon.

  • Diane Davi commented  ·   ·  Report

    New idea is related to old - BRING BACK CLASSIC AOL FORMAT!!!! This one is horrific!! Adding to the many bad features, when I delete a heck of a lot of emails it doesn't tell me how much I wish to delete - doesn't even give me the option to approve to delete. It simply deletes it all. Bring classic back!!! Why change what's not 'broken'. I've been with AOL since day 1 - at least give your subscribers the choice of changing. Pleeeeease bring it back.

  • silverpanthershm commented  ·   ·  Report

    I hate the way it is now. I am autistic and don't do well with change. The way it was was simple and easy to use. The way it is not is more complicated and much, much harder to use. It opens emails I don't want to open, (putting me at greater risk of accidentally opening spam or malware.) It deletes things I don't want deleted, and the window is too small. Which makes it harder to read the emails I do want opened. I have had an email address with AOL for over 20 years. I really don't want to have to get a new one. But if AOL doesn't go back to the way it was, I'll have no other choice.

  • Michael George commented  ·   ·  Report

    Cluttered and more trouble than it is worth, not sure how long I'll be using it anymore.

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