And you still haven't changed the email scheme! And apparently won't. Not even include the minimal sorting by sender !!!! Well, you would be delighted to know that I only use AOL mail to post here, complain and see how unresponsive can a company be. The rest of the time I simply use Mozilla Thunderbird which has a logical, useful email handling structure. As an added side-effect, I don't see your ads nor your leftist political postings. Great!

Adding or removing contacts in the new version is a nightmare. Go back to the classic way

BAD

Allow customer to fill in the subject section as before

The subject section has been eliminated and becomes a title on top of the page and this is very CONFUSING. I would like the option to simply fill in the subject like before.

Your neo-email is a nightmare to use, read, and respond to. The classic email was more than adequate for anyone to use. Please return to the classic, or at least make it an option for those of us who appreciated clarity of use of the classic email.

bof le new est pas top !!

I won't change back to the old style because I hope you will improve your new format over time but so far I don't like anything about it. I cannot think of one thing that has made it worth to change into the new format: The text usually now appears either too small or too big (I have to correct it EVERY SINGLE TIME I write an email!!!), I cannot adust the size of my images that are inserted into the email properly because the medium option is gone and they usually appear too small! Also, the choice of colours for text and background is now very limited and not my taste of shades... I also cannot copy old formats into the new without big trouble, people have even emailed me that it made their system crash when opening my emails! It has only created problems and I cannot see ONE benefit in the new format!!

The new one no, the old one yes.

No, I cannot recommend AOL (I used to), or its clone, Yahoo.

GO BACK TO CLASSI, THIS SUCKS

see above

Why did you change my theme? Why did you change the theme options?
This new E-mail format is a mess!

Yoo hoo, AOL-- we still don't like it! Please create an alternate platform as close to the former email as possible and GIVE US A CHOICE between that and the detested new format. Pleeeeeeze!

Only part of the e-maill text appears. Printing it in full is impossible.

Why do you insult our intelligence with such cheap captions trying to attract us to LOOK. As an example you have, "Rumours are confirmed about Cliff Richards Wife" also John Travolta standing next to a guy suggsting a relationship? You really are the pits, worse than the Sun newspaper which is saying something. I feel you take your subscribers for granted and you think we are all stupid. Give us all a break and report genuine newsworthy subjects.

First off, hosting a forum in a secondary subsystem that is listed as part of aol mail, yet requires us to sign into a different service is pretty scummy.

Secondly, AOL mail, if not AOL itself is highly preferred for it's simplicity. Unlike other ISP's that slather popups, jazzy informercials and other bs 'everywhere' we like aol for the raw, undecorated, simple, and ultimately comfortable view of everything from browsing, to texting, and in this case, email. Which not only plastered advertisements all over everything to the point that some browsers nearly crash, but forces in so many options, while giving us other options as if we were a five year old child choosing our favorite color. The entire point of an e-mail client is to make e-mail itself more accessible, not get lost in countless menus trying to sort through some awkward form floating date system simply to try and find the latest emails. While the e-mail previews are actually togglable, the dates and times being listed after the email subject line are not. Instead we have to open up the emails and search through other windows to find basic info about what we've received, instead of the way it's functioned perfectly for years, for some of us... for decades. tldr If you're going to make changes, make a toggle for them. Do not force people into an idealized version of the program that they did not pay for.

I agree with Cindy above. I could do things in my old email signature that I can't in this new one. The old one worked just fine for me!!

Classic is fine. the change does nothing i need.

I do not like the new mail format! It is not nearly as convenient and is missing some features that I frequently used (like searching old mail......which comes in handy in reviewing sent or received info!)