GO BACK TO CLASSIC EMAIL
I just want classic email back. I've had it since 1995. Can't handle the change, don't mess up what already works.
CINDY THATCHER
shared this idea
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SUSAN BRINKERT
commented
Give me back the old email format. There is NOTHING about the new one that is an improvement.
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Susan Janes
commented
Why ask for comments if you don't intend to do anything about this mess?
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Fiona Caldwell
commented
Bring back classic aol. I hate this.
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Fiona Caldwell
commented
You really don't care about your customers at all do you? I hate this new email you've imposed on us. Everyone else commenting here hates it too. But you are ignoring all of us. It's really sad how little you care about your customers.
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JO WEGEL
commented
PLEASE give me the old e mail. I am 78 and too old to learn a new system. Thank you!
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TERRY HALL
commented
AOL IS ABOUT TO LOOSE ANOTHER CUSTOMER
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TERRY HALL
commented
SWITCHING TO ANOTHER IF I DON'T SEE A CHANGE
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ROBERT BURKE
commented
Downloading documents and photos is a real pain with the new AOL. I have to click on the attachment several times to download anything. Bring back Classic or stop pretending that you care about customer feedback!
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ALVIN GOLDBERG
commented
GO BACK TO CLASSIC MAIL. Current email system terrible. Check out number of fonts.
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klbrx
commented
Change it back. Hope you do not delete this message. What a disorganized mess you've created
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klbrx
commented
Undo the change and reactivate the mail settings we have all used for 30 years. You have 15,000 comments and requests for this in 2 - 3 months and you are just sitting there doing nothing at all. Where is your professionalism? The forced change is completely unorganized, cluttered, cramped window and pop up windows that are completely unnecessary. The original settings were completely the opposite and was wonderful. Seriously, are you on disability and not working? Is anyone reading the feedback for the horrendous changes that were forced on us? That employee or volunteer should be fired. The changes are a mess. My God. Change it back already. The stupid breaks in the inbox with the days of the week are ridiculous and small box window are horrible to name a few. In fact, every single thing you changed is a horrible mess. CHANGE IT BACK.
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PHYLLIS A VICCIONE
commented
Bring back the old format. I HATE your new and improved version!!!
I will find another email to utilize if you will not allow me to change to the old AOL Email version. -
SUSRACH HM
commented
Why bother. Complaints are ignored. I hate this new format and will be finished transitioning out of AOL Mail shortly. Worst piece of bug-infested software.
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Barbara Handel
commented
I have had to spend hours retrieving emails, trying to maintain desired fonts and downloading simple files. This new system is more complicated, frustrating, slow and impossible.
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JORDAN SALIM
commented
The new AOL email sucks! Two MAJOR issues:
1). when you open a new email, the format is already in reply form?? You can actually "see" your new email. You have to "delete" your reply in order for the original email to be visible.
That is a lot of unnecessary steps just to open a simple email. And, you have to do it EVERY SINGLE TIME for EVERY SINGLE EMAIL!
2). There is no longer an option to compose an email outside of the AOL window. So you can no longer look at a prior email as you compose a new one?
Overall, the "new and improved" email is NOT!!!!
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LARRY TITUS
commented
Had to spend about five minutes trying to figure out how to access an email written earlier then sent to a folder... had to read everything, check everywhere.... just to find out how to find an email sent earlier in the day. Why? Why isn't this simple, clear, obvious, intuitive like AOL used to be? Several times I've tried to do something that used to be done in seconds, only not to be able to do it at all, or now and then ended up losing the email... and what's up with the three dots, upper right? I often need to put an email on the desktop, to abstract/quote/add info & then print. I still have no idea how to do that now with the "new" AOL, & it's one of the essentials I need often, every day, to use incoming information & make it available for later use. I've found workarounds.... awkward... time-consuming... & that's just one example. We were among your first to use AOL. We valued it so much that we continued to pay for AOL for a year, even when there was no charge. I'd pay again, just to have the former, classic, easy-to-use, efficient, helpful, organic, obvious, practical, well-designed, intuitive AOL back again, saving me time AND aggravation every day.
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[Deleted User]
commented
How come you never read allll l the feedback below - most of it says that this new system absolutley SUCKS and we want to go back to the old one that works. They're irght - you don't read it. And you don't care about the people you are supposed to be serving. What a disgrace you are to the world.
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[Deleted User]
commented
I TOTALLY AGREE, CINDY!!! This new AOL is ABSOLUTELY HORRRRRIBLE & IMPOSSIBLE TO FIGURE OUT!!!!!!!!
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JOHN BYRNES
commented
I would expect a class action lawsuit is comming regarding the new format mail issues?
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Celia BRADLEY
commented
AOL must see by now what the people want. The old format back. So why haven't they changed it back. Admit they made a mistake with changing it in the first place and return the old format .. it works where this new one does not. Otherwise what is the point of them asking for our suggestions to improve aol mail.