Skip to content

Susan Janes

← Customer Feedback for AOL

My feedback

23 results found

  1. GO BACK TO CLASSIC EMAIL

    1st ranked

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    1269 comments  ·  AOL Mail Norrin  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    An error occurred while saving the comment
    Susan Janes commented  · 

    Have used AOL mail since the '90s. Since the makeover, I now have to use a different mail because AOL mail takes two hours to boot up. Can't deal w/that.

    An error occurred while saving the comment
    Susan Janes commented  · 

    Why ask for feedback if you don't respond to it?

    An error occurred while saving the comment
    Susan Janes commented  · 

    We all keep asking, and AOL doesn't do anything. I'm using another account for email now, tho I've been w/AOL since the '90s.

    An error occurred while saving the comment
    Susan Janes commented  · 

    Have started using a different email. Evidently, AOL knows how to mess it up, but they don't know how to fix it.

    An error occurred while saving the comment
    Susan Janes commented  · 

    AOL asked for feedback. We gave it. It's all negative. We do not want the new version. Please at least give us the option to return to the previous aol mail.

    An error occurred while saving the comment
    Susan Janes commented  · 

    Why ask for comments if you don't intend to do anything about this mess?

    An error occurred while saving the comment
    Susan Janes commented  · 

    AOL asks for feedback on the mail changes. All the feedback is negative, so why doesn't AOL return to the previous format?

    An error occurred while saving the comment
    Susan Janes commented  · 

    You can improve it by returning to the old one.

    An error occurred while saving the comment
    Susan Janes commented  · 

    No one wants the "new" AOL. We all want the old one back.

    An error occurred while saving the comment
    Susan Janes commented  · 

    No one likes the new, so back to the old. The only reason more don't complain is they can't find the feedback on the new format.

    Susan Janes supported this idea  · 

  2. Go back to what works

    25th ranked

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    0 comments  ·  AOL Mail Norrin  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    Susan Janes supported this idea  · 

  3. The new AOL sucks, put it back like it was please!!

    16th ranked

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    0 comments  ·  AOL Mail Norrin  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    Susan Janes supported this idea  · 

  4. Go Back to classic!

    11th ranked

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    2 comments  ·  AOL Mail Norrin  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    Susan Janes supported this idea  · 

  5. Hey AOL, did you get the message yet?

    14th ranked

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    0 comments  ·  AOL Mail Norrin  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    Susan Janes supported this idea  · 

  6. Wise saying

    23rd ranked

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    1 comment  ·  AOL Mail Norrin  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    Susan Janes supported this idea  · 

  7. WHAT THE )**)&^&%$&^)(*.......NEW SUCKS....SUCKS....SUCK.... The old format is far easier to use and I did not ask you to change it !!!

    24th ranked

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    2 comments  ·  AOL Mail Norrin  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    Susan Janes supported this idea  · 

  8. More steps to do the same thing is NOT an improvement.

    17th ranked

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    2 comments  ·  AOL Mail Norrin  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    Susan Janes supported this idea  · 

  9. New mail and old mail should be in the same folder or at lease give me the option to do so

    15th ranked

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    4 comments  ·  AOL Mail Norrin  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    Susan Janes supported this idea  · 

  10. Spell Check what happened to it.

    4th ranked

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    2 comments  ·  AOL Mail Norrin  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    An error occurred while saving the comment
    Susan Janes commented  · 

    It's at the bottom where it says ABC.

  11. Please go back to Classic email. Why do you mess with what is already good? I do not have the time or interest for you to experiment on.

    2nd ranked

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    391 comments  ·  AOL Mail Norrin  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    Susan Janes supported this idea  · 
    An error occurred while saving the comment
    Susan Janes commented  · 

    Yes, it does. It's down at the bottom where it says ABC. Just click that.

  12. Whoever redesigned AOL should be fired.

    647th ranked

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    0 comments  ·  AOL.com  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    Susan Janes shared this idea  · 

  13. This new email format is terrible.

    11th ranked

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    5 comments  ·  AOL.com  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    Susan Janes supported this idea  · 

  14. drop new email format

    8th ranked

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    5 comments  ·  AOL.com  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    Susan Janes supported this idea  · 

  15. New format sucks

    18th ranked

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    4 comments  ·  AOL.com » News  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    Susan Janes supported this idea  · 

  16. Go back to the old format. This new one is not user friendly. AOL user are older citizens and we don’t need another new format to adapt to.

    7th ranked

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    5 comments  ·  AOL.com  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    Susan Janes supported this idea  · 

  17. Let me get my email. Give me someone to talk to or fix it. Otherwise Im going to be gone after over 30 years

    17th ranked

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    6 comments  ·  AOL.com  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    Susan Janes supported this idea  · 

  18. Go back to the previous format. This one is too busy, has too much color and very annoying.

    6th ranked

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    5 comments  ·  AOL.com  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    Susan Janes supported this idea  · 

  19. The new mail page is awful. Please go back to the old mail or give us a choice!

    4th ranked

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    16 comments  ·  AOL.com  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    Susan Janes supported this idea  · 

  20. Bring back the previous format.

    1st ranked

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    94 comments  ·  AOL.com  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    Susan Janes supported this idea  · 
← Previous 1

Feedback and Knowledge Base

(thinking…)