I am unable to open any email attachments since the change. It was so simple to reply to emails, but now I have to scroll down to find where I make my reply. Access to and use of the Calendar was much simpler previously. Please let me return to the previous arrangement - for me, this one simply doesn't work. I have no idea what is meant by 'By agreeing, you'll sign into User Voice on your AOL account and allow User Voice to access'. I have used AOL for over 20 years without any problem and would like to be able to use it during that period.

Go Back to Classic , this current hotch potch is just 3rd World.....awful !!!

PS I did get a response(sic) from AOL to my previous observations and complaints on the current 3rd world format , which guess what, was 3rd World and quite sad. BRING BACK CLASSIC...please

I always hope that in the end the YAHOO management understands that, no matter how much effort they make the NEW AOL MAIL LAYOUT to meet user requests, will never be able to MATCH the perfection of the OLD AOL MAIL LAYOUT. SO WHY NOT GO BACK TO THE OLD LAYOUT?.Have a good day.

AOL does not care what you think. AOL wants to make AOL and Yahoo clones of GMail. But they can't. Because AOL depends on ads. Original AOL was unique in the options and personalization available, as well as it's ease of use, especially with inserted images. AOL & Yahoo realize that their customers who like the uniqueness and personalization of original AOL may be older than their target audience and that they need to get younger customers. They have chosen imitating GMail to do this. Except they have ads, and GMail does not. GMail has other sources of income and does not need ads. I would love to use original AOL forever. Apparently they feel they cannot survive unless they do something different. But this is not the way to do it. Personally, I wish they would get more customers by building on the uniqueness of original AOL. Apparently AOL/Yahoo disagrees.

Please bring the old aol back.

this email sucks so bad and it is do despressing life is hard enough why aol have you gone so far out of your way to make it much worse?

when are you going to resetore the old AOL no one likes this better than they liked it the first day & WHY am i still not getting all my emails hoinestly what the **** is wrong with you aol - i am moving all my stuff to microsoft office and it is a nightmare - i was so happy with aol - now it just sucks and you ARE NOT getting new young people they don't use email and they certainly aren't going to use this unreliable service

Please go back the search for a old e-mail is now useless!!!!

Please change back!

I do not like the color options in the new email format. Used to be able to choose almost any shade or darkness. The BLUE in particular is terrible...the darkest option is way too light!!

Why do AOL messages go straight to deleted?

Classic - I want to pick my font and size. I've had aol since beginning and now I'm going to look for another server with capabilities I'm used to.

Have used AOL mail since the '90s. Since the makeover, I now have to use a different mail because AOL mail takes two hours to boot up. Can't deal w/that.

Stop with the arranging emails by dates. Not needed and is a pain.
Why can I not delete all Trash at once now??
Please put the "Search To and From" back and this time make sure it works!
Where is the write emails in a new window feature?
Show actual email addresses not names. No way to copy the address.
For the love of Pete your updates are a royal PAIN!
So many unneeded and useless changes.

i've tried for months and this sucks! please give us the option to go back to classic!

the bottom line is they dont care....the new wave of people in buisness are uneducated morons..who have zero customer service skills..this problem is not just with this issue it will be with alot of other issues as the new wave of morons entering the work force will know nothing about customer service stuff...they will sit there and get paid by other people who dont care either...this is the furutre coming...us old people are the last that know what it was like to really have professionalism in a position..it is gone...and was done on purpose...if you cant see iy you will feel it soon enough as we become a 3rd world country...

Stop removing functions!
First, you did away with sorting mail by senders. Now you've taken away the search function. I have used aol mail as my primary email since 1996. But every time you make a revision to the mail interface, you make it less usable. As much as I hate to, I'm about to throw in the towel and go to gmail. I have always hated the gmail interface, but at least they keep important functions available.
Have you you guys ever heard, "if it ain't broke... don't fix it"?
You should really heed that advice. You have taken a user friendly mail interface and turned it into garbage.

I do believe that they're not responding because they think that the complaints will eventually stop. However, not responding is just making people more upset, and it's very unprofessional. I've already spoken to customer support and they think we will receive an answer, but they don't know when. I've tried looking for an email address for someone on the Executive Team, but have had no luck.

Again, again and again. There is always something about this new AOL email that makes me say what a POS. Have you all been fired and there is no one left to answer AOL product support feedback?

So, why can't AOL do us the courtesy of responding to our inquiries about returning to Classic mail? Why can't they at least tell us why AOL imposed this new format on everyone?