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How can we improve AOL Mail?

← AOL Mail Norrin

GO BACK TO CLASSIC EMAIL

I just want classic email back. I've had it since 1995. Can't handle the change, don't mess up what already works.

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CINDY THATCHER shared this idea  ·   ·  Report…  ·  Admin →
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  • Antonia Raikes commented  ·   ·  Report

    I can't find where to "Keep as New" or how to unsubscribe from unwanted emails.

  • STUART WAMSLEY commented  ·   ·  Report

    looks like you have received many comments about the new e-mail system as being
    no good.......so when will you give us back the old e-mail program ?
    and thanks

  • PATRICIA CARLSON commented  ·   ·  Report

    This NEW format SUCKS!!! I agree with Cindy Thatcher...don't fix what isn't broken!!

  • EDMUND KING commented  ·   ·  Report

    The adverts have proved unpopular. Well the latest advert feed that AOL think I want is the following

    Famous Stars and Their First R-Rated Movies

    Now call me Old Fashioned and Over Sensitive but I really did not need this and would not really look at it. Not exactly targeted advertising

  • KATHRYN SKUBIC commented  ·   ·  Report

    I appears AOL is not reading any of these comments. So we're all going to be forced to accept something we hate which is affecting our work in some cases?? I've called Customer Service to complain and urge them to return back to the original format. I even requested to speak to a supervisor. I said there have been several thousands of complaints about the new format. I said, "People HATE this!! I've not seen one positive feedback." The customer service rep. replied to me, "That's 'your opinion.'" NO. It is a fact!!! They obviously do not care.

  • MARY KNUTSON commented  ·   ·  Report

    I HAVE TO BE ABLE TO PRINT OUT AN ENTIRE MESSAGE. All I get is 3/4 of the message. Even have had to print message out in portions and still I can't get the right hand side message. This is extremely important as I do work for my church!!!!! HOW CAN I PRINT OUT AN ENTIRE MESSAGE???? BRING THE OLD AOL BACK. THIS NEW VERSION IS UNACCEPTABLE.

  • Linda Patton commented  ·   ·  Report

    First of all, it's TOTALLY UNORGANIZED. It's not alphabetical, it's totally arbitrary. Things that are supposed to be on the regular list are elsewhere without any rhyme or reason. It's TOTALLY EXASPERATING.
    ALSO, when I try to use a letter to bring up a contact for an email, it doesn't recognize the contact IN THE LIST and brings up all kinds of extra contacts that don't have that letter AND it brings up contacts that have been deleted.
    THE WHOLE THINGS IS A TOTAL DISASTER.
    BRING BACK THE OLD PROGRAM.
    WHAT HAVE YOU DONE - THINGS WERE WORKING JUST FINE AND NOW THIS IS BEYOND RiDICULOUS.

  • LAUREL ROBERTS commented  ·   ·  Report

    Font is TOO BIG!!!!!!!!!!! Let me choose my own font style!!!!!!!!!!!!11

  • JOSE HERNANDEZ commented  ·   ·  Report

    I have a fovea to snakes every time I open my email in this ad. appear a snake. Make me sick, unconfortable and paranoic. Please this is third time I write about this.

  • JONATHAN LISTER commented  ·   ·  Report

    Isn't it about time someone from AOL could spend a few moments of their time to respond to the approximately 15,000 negative comments (14,000+ from the locked topic & 650+ on this one) regarding the downgrade of their email? Pretty poor show isn't it?
    And it would be nice if it was something other than a standard fob off.

  • james lester commented  ·   ·  Report

    go back to classic e mail this new way to log in......SUCKS

  • keane family commented  ·   ·  Report

    YES YES YES YES YES YES YES
    I AGREE I AGREE I AGREE I AGREE

  • keane family commented  ·   ·  Report

    I want the old email version back. too hard to find my contacts-or to get them up in the address line--it doesn't automatically go back to the top of the inbox list.....your top line ads are annoying and next to harassing---should a company not try to please its users vs themselves. this is absolutely horrible I hate it and have cut down my use.........trust me looking for another option--have been with aol since forever but i guess the time has come for me to take out the trash...........

  • Susan Janes commented  ·   ·  Report

    AOL asked for feedback. We gave it. It's all negative. We do not want the new version. Please at least give us the option to return to the previous aol mail.

  • Laurie Mazza commented  ·   ·  Report

    I have had my emails for over 20 years. All of a sudden they are billing me, which I never gave them my Amex Card, don't know how they got it, and every 1-800 number I call is overseas. And they ask me for my middle name, my last ss number. WHO THE **** ARE THEY? SHAME ON AOL/YAHOO for sourcing all work overseas. They all steal your identity. I don't trust these people and it really disturbs me and my friends that you cannot speak to an American. and to top everything off no one knows what I am talking about. SIMPLE.......I never paid for aol emails and now they want me to pay . No one answers my question because they don't know the answer . get your act together AOL/Yahoo....it is very disturbing. Still cannot speak to an American and still do not have an answer after 4 attempts. One more thing, I have to agree to voice recognition, whether I like it or not, to get signed in. I realize the world is Ai but half the world is against this system

  • Laurie Mazza commented  ·   ·  Report

    I have had my emails for over 20 years. All of a sudden they are billing me, which I never gave them my Amex Card, don't know how they got it, and every 1-800 number I call is overseas. And they ask me for my middle name, my last ss number. WHO THE **** ARE THEY? SHAME ON AOL/YAHOO for sourcing all work overseas. They all steal your identity. I don't trust these people and it really disturbs me and my friends that you cannot speak to an American. and to top everything off no one knows what I am talking about. SIMPLE.......I never paid for aol emails and now they want me to pay . No one answers my question because they don't know the answer . get your act together AOL/Yahoo....it is very disturbing. Still cannot speak to an American and still do not have an answer after 4 attempts. One more thing, I have to agree to voice recognition, whether I like it or not, to get signed in. I realize the world is Ai but half the world is against this system

  • Laurie Mazza commented  ·   ·  Report

    I have had my emails for over 20 years. All of a sudden they are billing me, which I never gave them my Amex Card, don't know how they got it, and every 1-800 number I call is overseas. And they ask me for my middle name, my last ss number. WHO THE **** ARE THEY? SHAME ON AOL/YAHOO for sourcing all work overseas. They all steal your identity. I don't trust these people and it really disturbs me and my friends that you cannot speak to an American. and to top everything off no one knows what I am talking about. SIMPLE.......I never paid for aol emails and now they want me to pay . No one answers my question because they don't know the answer . get your act together AOL/Yahoo....it is very disturbing. Still cannot speak to an American and still do not have an answer after 4 attempts. One more thing, I have to agree to voice recognition, whether I like it or not, to get signed in. I realize the world is Ai but half the world is against this system

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