I have used AOL as my primary email since it first came out. In the past couple of weeks, mail has gotten almost unusable. I delete emails and they reappear. The format and layout is hard to navigate. I HATE it. I may be forced to start using my gmail account as my primary email account if things don't improve. UGH. One headache I don't need.

I got an important email and can't open it I DON'T WANT TO FORWARD IT. I NEED TO OPEN IT> GIVE BACK THE OLD E MAIL. NOT THAT YOU MORANS CARE!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! SCREAMING

I liked the old AOL MAIL the way it was set up. I could scroll down all the way through to see my mail. The way it's set up now I can no longer do it. Please bring back the Old Classical Email?
Thank you! Sincerely, Anita

So much time used up, looking for previously conveniently-placed items! Please return! Not necessary!

Have you NOT noticed that almost everyone HATES this new format??? Simple tasks have become impossible! Why can't I search for emails anymore? Worse is the fact that your IT people have gone backward instead of forward. Why change the format that was working so well and why NO response to complaints???

I don't like half screen mail, with viewing of the detail below. Everything seems okay to me.

Stop the STUPID!!! Go Back to the original format. You know this new thing SUCKS!!!

Product Support? Hello? Maybe you were all fired and there is no one to reply to the 16,000 comments on how BAD the new AOL mail is. Everyone connected to the new AOL beginning with the CEO should be fired!!!

Go back to the way it was. I had more choices for Theme Settings than what the new format offers. Also am unable to search for emails so they can be grouped or added in a folder.

Yahoo is being greedy and I didn’t think they were owned by musk

GO BACK! GO BACK ! GO BACK ! I've had enough already!

It's happening all over the place...now AOL. It's as if they are trying real hard to make me not use this service. I used to brag about how much better AOL was than Gmail, but you went and ruined it trying to be like the other guys. Do you really think that all the kids are going to drop their mail client and come flocking over to AOL. It's not gonna happen. What's actually happening, is that you're chasing away your loyal users with this half hearted attempt to revamp your service. The original AOL was perfect as is. This is not cool...

If I can't go back to the way I've always used AOL, I will cancel my account. I conduct all my financial business via email. With this new interface, I cannot attached documents. It's totally useless

I DO NOT LIKE the new format - too confusing and attempt to look "modern" and "with it" - PLEASE go back to or at least make available the original format !!!!!!!!

And stop blocking my comments on AOL articles. You allow your leftist pals to post vile, nasty, threatening stuff all day and every day. So get off MY CASE!

I cannot download simple files like word. This is the worst version I have ever seen and I have been a loyal customer since the beginning. I don't want to switch but cannot continue with this version

THIS IS THE WORST EMAIL AND REPLY SOFWARE I HAVE EVER ENCOUNTERED. DESIGNED BY A COMPLETE IDIOT !!!! PLEASE GO BACK TO THE BASICS OF THE PREVIOUS SET UP

Please, please allow the option to return to the old layout. This is just horrible!

I don't understand why you're not responding to the thousands of complaints regarding this update, and why you're not giving us the option to revert back to the classic format. I would appreciate a response.

Why in the world you would take out the option to search an email that is ONLY in the inbox is beyond me. I need to be able to search my emails that were from my SENT box also, like it used to be. Why things were changed, I have no idea. DON'T FIX WHAT ISN'T BROKEN!!!! The old format was PERFECT.