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How can we improve AOL Mail?

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GO BACK TO CLASSIC EMAIL

I just want classic email back. I've had it since 1995. Can't handle the change, don't mess up what already works.

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CINDY THATCHER shared this idea  ·   ·  Report…  ·  Admin →
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  • Josanta angelo commented  ·   ·  Report

    Clicked on "GO BACK TO CLASSIC EMAIL" and still have the new updated **** that apparently I am now FORCED to have. It's going to take some time but I am leaving AOL for good and changing my primary email to another more reliable source.

  • PATRICIA CARLSON commented  ·   ·  Report

    The uncontrollable SPAM and disgusting emails are out of control!!! Instead of upgrading emails…FIX the real issues!
    Never had problems like that with original email 🤬

  • Josanta angelo commented  ·   ·  Report

    If it's not broken, please don't fix it. I hate the new upgrade, very annoying. Keep it up, I'll switch my primary email to another and toss AOL in the trash.

  • JOHN MACCINI commented  ·   ·  Report

    Now you have a very annoying ad to upgrade to a another level of AOL. This AOL is BAD. Fix it and go back to the old AOL or I am making gmail my go to.

  • KATHRYN MORENO commented  ·   ·  Report

    What's email if there is no email! the whole screen is being taken over by adds. ridiculous. You use to be able to put in order by name, that was an awesome feature, I would love to have that back. I can do a search, but it brings up other names, mixed in as well.

  • Sylvie et alain Rousseuw commented  ·   ·  Report

    Je veux juste un e-mail classique. Je l’ai depuis 1995. Je ne peux pas gérer le changement, ne gâchez pas ce qui fonctionne déjà.
    Je veux également que tout soit traduit en francais car il arrive très souvent que les textes ne soient pas traductible

  • Jill Hausman commented  ·   ·  Report

    I prefer the font to be arial or something like it. Modern wide is fine too. I don't like Times New Roman for my inbox.

  • David Renshaw commented  ·   ·  Report

    i do not like getting my facebook stuff on here. don't know why it is apearing here. please stop it thanks

  • linda hole commented  ·   ·  Report

    I don’t like the new layout for my email. Restore my classical layout.

  • EDMUND KING commented  ·   ·  Report

    Would someone from AOL care to comment as to why all these negative comments are being ignored.

  • MARYJANE NOLAN commented  ·   ·  Report

    This change is awful. Updated today and I am very confused and totally lost in email. Please switch me back to classic email ASAP!!

  • JERROLD GROSS commented  ·   ·  Report

    I have already cancelled one of three paid accounts, and getting ready to cancel the 2nd.
    The ability to pop out an email or a draft while browsing the inbox was a great feature that set it apart from gmail and other services -- you need to get it back.
    I have a large number of distribution lists -- you can't search the contact list for a particular name.
    You can't capture the raw addresses from an email except one by one.

  • ANNE HEYBURN commented  ·   ·  Report

    I do not like the new e-mail. It is cumbersome, can't find the send or the attachment buttons. I was finally able to access classic e-mail, after three attempts and a wasted morning. If this cannot be remedied, I will have to change my service. I cannot afford to waste time like this.

  • CONNIE FRY commented  ·   ·  Report

    I can't find my old messages. Why do you have to delete them after a short time. I may need something from 3 years ago. I too want the old classic email back. I have had it since 1996 and I think I am going to change to gmail.

  • Kenneth Buelt commented  ·   ·  Report

    Keep the black background and offer it for writing an e-mail, but go back tyo the system you had in January 2023. This new system is junk!!!

  • DEBBIE CRAWFORD commented  ·   ·  Report

    Scores of Emails are being added back to my inbox that were previously deleted. I am working from a desktop - not a phone. I've read where others are having the same problem.....so, what's up?? I've deleted a number of emails tonight so I hope they don't show back up...again... :(

  • PATRICIA CARLSON commented  ·   ·  Report

    RIDICULOUS since supposed upgrades🤬
    I block repeat junk/spam and I’m still getting ip to 100 daily in my emails! If they even show a messsge! Constantly get messages saying NO CONTENT!
    I’m seriously considering dropping AOL! AND customer service sucks to!!!

  • LAURIE FENDRICH commented  ·   ·  Report

    I can't figure out anything on your new aol site. I want to leave aol but I'm too busy at the time. My gmail account is SO MUCH EASIER to use. For example, would someone please tell me why, when I click on "settings" and then "more settings" NOTHING shows up?!!

  • Robert Waller commented  ·   ·  Report

    Have been paying for AOL since 1990s, product getting worse. Workspace very small now with ads taking up 1/2 my screen, and cant minimize the ads unless pay an EXTRA $5 month. Will be cancelling and going back to free AOL, since this is what it is worth now to me..

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